The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With ten established data center locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow.
To support this growth, we are now looking for a Senior Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally.
What’s in it for you?
- Great Bonus Scheme
- Private Medical Insurance
- Optional Enhanced Pension Scheme
- Perks and Savings on lifestyle activities
- Nuffield Health Discounts
- Gym Reimbursements (up to £600)
- Plus more!
Responsibilities
- Provide expert support for the network infrastructure underpinning customer hosting environments.
- Complete network tasks on schedule and in line with agreed plans.
- Collaborate with architects, project managers, and stakeholders to evaluate and propose suitable network solutions.
- Develop, implement, and test disaster recovery and network failover plans.
- Maintain operational acceptance criteria for network solutions and ensure delivery teams meet them before production handover.
- Ensure 24×7 monitoring of network components for availability, capacity, and performance.
- Follow agreed network and access processes, resolving events, incidents, and requests promptly using the appropriate tools.
- Advise customers and stakeholders on live network solutions.
- Provide 24×7 support as part of the hosting operations team.
Experience Required
Essential
- Minimum of CCNP level knowledge and experience
- Minimum of 5 years in a senior role with a mixture of exposure to Cisco data center technologies in both support, design and implementation roles
- Strong knowledge and hands-on experience of configuring, troubleshooting and supporting Cisco equipment in a data center multi-tenant environment, specifically Cisco Nexus switches, Cisco ASR and Catalyst routers, Cisco ASA and Cisco FTD firewalls
- Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements.
- Practical experience with Cisco Nexus 3000/9000 series, Cisco ASA & FTD firewalls, multi-context mode firewalling
Desirable:
- F5 GTM/LTM/ASM/APM, route domains, partitions, pools, nodes, iRules
- Kemp Loadmaster experience
- Cisco WSA, Cisco Secure Network Analytics, Cisco Defense Orchestrator, Cisco Umbrella, WCCP
- Knowledge and experience of Cisco MDS products, FC/FCoE beneficial
- Working knowledge of MPLS
- Understanding of certificate PKI management
- Knowledge of configuration management, scripting and automation
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
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What We Do
InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.
Why Work With Us
Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.
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For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. After that time, our employees receive 24 work from home Fridays to use at their discretion throughout the year.
