Confido is the AI infrastructure powering CPG brands from deduction to production plan. We unify cash application, deductions, disputes, trade promotion management, forecasting, demand planning, and analytics in one integrated platform. The result: measurable time savings, smarter top- and bottom-line decisions, and the speed to scale.
Confido is trusted by 200+ brands managing $20B+ in revenue, including OLIPOP, Simple Mills, Dr. Squatch, Tropicana, and more.
We’ve achieved best-in-class growth and recently raised a $15M Series A led by Footwork Ventures and Y Combinator to accelerate our momentum.
As a Senior AI / ML Engineer, you will help build the core AI systems powering the Confido platform—from LLM-powered document understanding to predictive models that help brands make better decisions.
You’ll work closely with engineering and product to bring AI capabilities from research to production.
Location: New York, NY (Relocation supported)
What You'll DoOwn the AI/ML lifecycle: research → prototyping → production deployment → monitoring
Build systems that extract structured data from complex financial documents
Develop agentic workflows that retrieve and reason over fragmented enterprise systems
Build predictive models to forecast brand sales and financial performance
Detect anomalies in retailer and sales data
Develop recommendation systems that optimize retailer promotions
Partner with engineering and product to integrate AI capabilities into the platform
AI-powered ingestion of invoices, deductions, and retailer reports
Agent workflows that retrieve data from legacy systems
Sales forecasting models for large CPG brands
Anomaly detection across retailer performance data
Promotion optimization models
Required
2+ years of applied AI / ML experience
6+ years of production-level software engineering experience
Experience building and deploying production ML systems
Experience working with LLMs or NLP systems
Strong product mindset and ability to translate AI capabilities into real-world applications
Nice to Have
Experience fine-tuning LLMs (Llama, GPT, etc.)
Experience building agentic workflows or retrieval systems
Startup experience or comfort working in fast-moving environments
Equity
Paid Relocation
Unlimited PTO
401(K) through Vestwell
Provided MacBook
Fully Paid Health, Dental, and Vision plans
Catered Lunches on Fridays
Nightly Team Dinners for those staying past 6:30pm
Unlimited coffee and snacks featuring our brands
Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Skills Required
- 2+ years of applied AI / ML experience
- 6+ years of production-level software engineering experience
- Experience building and deploying production ML systems
- Experience working with LLMs or NLP systems
Confido Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Confido and has not been reviewed or approved by Confido.
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Fair & Transparent Compensation — Pay is positioned as top‑decile with explicit base‑salary ranges publicly listed for multiple New York roles, and employer materials highlight compensation transparency. Feedback suggests candidates can anchor expectations on concrete ranges at various levels.
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Equity Value & Accessibility — Equity is consistently included alongside cash in role descriptions, with publicly shared grant ranges for certain positions and leadership roles noting meaningful ownership. This framing indicates ownership is a standard, visible component of total compensation.
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Healthcare Strength — Healthcare is described as company‑covered across medical, dental, and vision, and several postings specify fully paid healthcare. This signals strong employer subsidy for core health coverage.
Confido Insights
What We Do
Confido is the first automated financial operations software built for CPG. We help brands streamline and scale their financial and operational functions in brick-and-mortar retail. We power emerging leaders like Olipop, Chomps, and Dr. Squatch, as well as established brands like Baskin Robbins Ice Cream — giving them clarity and control through deep integrations with 40+ retailers, distributors, and ERP systems. Our two core products: Cash Application & Deductions Automation – handling 1M+ transactions annually so finance teams can focus on strategy, not spreadsheets. Trade Promotion Management (TPM) – helping brands forecast $1B+ in retail sales and track promo effectiveness in real-time. Backed by Y Combinator and trusted by 100+ brands managing $3B+ in revenue, Confido brings together domain expertise from Anheuser-Busch and Simple Mills with tech talent from Google, Square, and HubSpot — we're a tech company that understands CPG.
