Jobs at Sprinklr

The job description does not provide specific responsibilities or qualifications. Based on the title, the role likely supports sales deal strategy, pricing, structuring, and commercial decision-making for enterprise software opportunities.

Partner with EMEA Sales to structure complex SaaS transactions, evaluating pricing, discounts, margins, contract terms, ARR, revenue recognition, billing, tax, credit, and contractual risks. Coordinate cross-functional approvals and ensure accurate execution in Salesforce CPQ and downstream systems. Develop recommendations, playbooks, training, and decision frameworks while improving commercial policies, workflows, approval processes, and systems. Serve as a regional point of leadership and trusted advisor to Sales and senior stakeholders.

Leads Sprinklr’s enterprise pricing, packaging, and monetization strategy across its product portfolio. Owns pricing architecture, offer design, financial modeling, governance, commercial rollout, experimentation, and performance management. Partners with Product, Finance, Sales, Legal, Billing, and executive leadership to translate customer value and market evidence into scalable offers, pricebooks, SKUs, quoting workflows, and enablement. Establishes a multi-year monetization roadmap and drives profitable growth through recurring-revenue, consumption, AI, and outcome-based models.

The Director of Executive and Internal Communications will lead and optimize Sprinklr's communications strategy, focusing on executive messaging, internal engagement, and narrative consistency across channels.

Serves as Dell’s strategic technical advisor for the Sprinklr platform. Responsibilities include translating business objectives into scalable solutions, advising on integrations and APIs, designing reporting and analytics frameworks, optimizing workflows and platform adoption, improving alerting and monitoring programs, evaluating AI capabilities, and leading architecture reviews. The role requires executive-level consultation, proactive innovation, stakeholder influence, and collaboration with Product and Engineering teams to maximize enterprise customer value and ROI.

Leads a global revenue assurance team and advises Sales, Legal, Pricing, Deal Desk, Finance, and executives on ASC 606 compliance. Oversees complex contract reviews, technical accounting analyses, revenue policies, SSP governance, quote-to-cash controls, SEC reporting support, audits, revenue analytics, and cross-functional training. Requires deep SaaS revenue recognition expertise, team leadership, technical memo development, and strong executive communication.

Identify, develop, and close significant enterprise software opportunities across South Korea. Build executive relationships, create demand, uncover whitespace, manage complex stakeholder environments, differentiate against competitors, negotiate commercial terms, and drive opportunities through close. Own pipeline management, qualification, forecasting, and account strategy while mobilizing internal teams to maximize enterprise sales outcomes.

Lead architecture and technical design for complex enterprise Sprinklr implementations, including CCaaS solutions. Translate business requirements into scalable architectures, govern integrations and configurations, oversee testing and deployment, manage technical risks, and advise customers and cross-functional teams. Develop reusable patterns and documentation while sharing best practices and informing product and engineering improvements.

Partners with Sales and Customer Success teams on enterprise sales engagements. Leads discovery sessions, researches client needs, designs and presents tailored SaaS solutions, facilitates workshops and proof-of-concepts, and translates platform capabilities into business value. Collaborates with Product, Engineering, Marketing, and Customer Success to create solution architectures and compelling demonstrations. Requires expertise in marketing technology, customer experience, digital transformation, integrations, and executive-level presentations, with up to 40% travel.

Leads complex enterprise solution engagements throughout sales cycles. Conducts discovery, develops solution hypotheses, designs architectures and integrations, delivers demonstrations and proofs of concept, and translates technical capabilities into business value. Partners with sales, product, engineering, customer success, and marketing teams while influencing senior stakeholders across Japanese and global organizations. The role also coaches colleagues and requires business-level Japanese and professional English, with travel within Japan.

Drive growth within the large enterprise sales organization by identifying, negotiating, and closing complex SaaS deals. Build relationships with senior stakeholders, generate leads through networking and referrals, develop territory pipelines, and deliver tailored customer experience solutions. The role requires strong enterprise software sales expertise, customer obsession, relationship-building ability, continuous learning, and a proven record of exceptional sales performance.

Leads global SDR and ISR programs focused on productivity, pipeline quality, CRM hygiene, win rate, retention, renewals, and expansion. Establishes operating rhythms, dashboards, reporting, playbooks, and executive governance while coordinating Sales, RevOps, Marketing, Enablement, Customer Success, Renewals, Finance, and Systems teams. Uses funnel analysis and cross-functional influence to improve execution, forecasting, handoffs, and measurable revenue outcomes across regions.

Leads enterprise SaaS managed services engagements, including platform governance, solution design, adoption, optimization, reporting, integrations, and customer advisory. Oversees platform health, releases, workflows, user management, and continuous improvement while mentoring delivery teams. Partners with customer executives, Customer Success, Product, and Engineering teams to drive digital transformation, operational efficiency, and measurable customer outcomes.

Leads end-to-end SaaS platform implementation and managed services programs for enterprise customers. Responsibilities include governance, stakeholder and resource management, budgets, timelines, risks, SLAs, KPIs, customer communications, consultant leadership, operational readiness, and delivery execution across regions. The role also supports customer retention, expansion, renewals, and value realization.

Lead enterprise CCaaS implementations and managed services engagements from discovery and solution design through configuration, testing, deployment, training, and optimization. Configure voice, digital channels, chatbots, conversational AI, routing, automation, and customer journey solutions. Translate business requirements into scalable technical designs, advise customers, troubleshoot complex issues, manage stakeholders, support multiple projects, and assist with scoping and proposals.

Serves as the primary technical support contact for complex enterprise customers, resolving platform configuration and contact-center integration issues. Manages escalations, case reviews, SLAs, release readiness, customer health reporting, feature education, and bridge calls with engineering. Designs and configures Sprinklr solutions, performs health checks, provides consulting guidance, and supports implementations. Requires expertise in telecom, VoIP, SIP, contact-center applications, cloud integrations, debugging, and customer relationship management.

The Senior Helpdesk Analyst provides IT support for Sprinklr, focusing on both local and global user assistance, hardware setup, troubleshooting, and integrating AI-driven solutions for improved service delivery.

Develop enterprise software sales revenue through account and territory planning, prospecting, field-based sales, and complex SaaS deal management. Identify decision-makers, build executive-level champions, nurture customer relationships, understand client needs, and expand key accounts. Research the market and competitors to create sales advantages and close large enterprise opportunities.

Leads enterprise business intelligence strategy, roadmap, governance, analytics, data engineering, data science, and AI-enabled automation. Partners with executives across functions to define KPIs, deliver dashboards and predictive insights, oversee data platforms and integrations, manage technology vendors and budgets, and lead a global team of BI engineers, data engineers, analysts, and data scientists.

Leads professional services sales for enterprise SaaS accounts across Australia and New Zealand. Partners with Sales, Delivery, Customer Success, Product, and partners to scope solutions, develop proposals and Statements of Work, manage RFPs, negotiate commercials, and align services delivery with customer outcomes. Focuses on Contact Centre and CCaaS solutions, services pipeline management, forecasting, executive stakeholder engagement, account expansion, and commercially profitable deals.