Jobs at Sprinklr

The role involves identifying and closing large enterprise software deals, building relationships with C-suite executives, and actively seeking new business opportunities while maintaining a customer-centric approach.

As a Product Marketing Specialist, you will lead the AI narrative for Sprinklr's product lines, ensuring AI capabilities are integrated across all marketing touchpoints, develop cohesive messaging, and support go-to-market strategies for AI-focused product launches.

Lead the Ohio Valley sales territory and a team of reps to achieve $8–12M annual revenue. Coach and develop reps, support and close strategic enterprise SaaS deals, apply MEDDPICC/Force Management, manage sales operations and cross-functional alignment, and drive field engagement and industry event presence.

Lead and transform Sprinklr's global partner ecosystem into a revenue-generating function. Drive partner-sourced pipeline, co-sell discipline, partner enablement, and global expansion. Build scalable programs, enforce rules of engagement, measure partner performance, and collaborate cross-functionally to embed partners across the customer lifecycle and accelerate growth, services attach, and market reach.

Lead a portfolio of enterprise customers to drive adoption, value realization, and ROI from Sprinklr. Build strategic success plans, run executive reviews, troubleshoot product/integration issues, and identify upsell opportunities. Use product knowledge, data-driven insights, and cross-functional collaboration to remove adoption blockers and scale customer enablement.

Lead pre-sales engagements for large enterprise accounts: design and present Sprinklr-based CX solutions, lead discovery and workshops, act as SME in Customer Experience Management, create reusable presales collateral, partner with Sales and Customer Success to drive adoption and revenue.

Lead technical programs from planning through delivery: create project plans, allocate resources, manage budgets, mitigate risks, and communicate with stakeholders. Guide DevOps adoption and automation (CI/CD, containers, config management), collaborate with developers, sysadmins, and QA, implement monitoring/reporting, maintain documentation, and drive continuous improvement.

Lead strategic customer success activities for enterprise clients: manage relationships, drive product adoption and ROI, create outcomes plans, track customer health, remove adoption blockers, enable self-service, advocate product enhancements, and identify upsell/cross-sell opportunities while coordinating cross-functional teams to deliver large-scale transformational programs.

As an Enterprise Sales Development Representative, you'll prospect and generate new business opportunities while collaborating with Account Executives to drive growth in North and South America.

Lead marketing measurement and reporting for brand, content, lifecycle, customer, and product initiatives. Build KPIs and dashboards, cleanse large data sets, run advanced analytics and forecasting, generate actionable insights, and collaborate cross-functionally to optimize marketing ROI and measurement methodologies.

Serve as a senior presales trusted advisor for enterprise accounts: lead discovery, design tailored Unified-CXM solutions, run workshops and POCs, craft solution architectures, deliver demos, and align cross-functional teams to drive measurable marketing and CX outcomes.

The role involves collaborating with teams to define product specifications, conduct market research, drive development, monitor product performance, and act as a product evangelist.

Architect and build highly scalable backend systems; lead full project lifecycle from design to deployment; mentor engineers; collaborate across distributed teams; ensure engineering best practices; drive innovation and cloud-native solutions on AWS/Azure using modern data stores and messaging platforms.

The role involves designing and building VoIP modules, optimizing call routing, managing telephony infrastructure, and monitoring live traffic. Responsibilities include implementing features such as call recording and collaborating with QA and backend teams.

As a Sales Development Representative at Sprinklr, you will seek new sales leads, engage in networking, and secure meetings for Account Executives. Qualifications include fluency in German and English, sales experience, and a passion for technology.

Lead integrated marketing campaigns, managing cross-channel programs and partnerships to optimize performance and drive business objectives.

Lead and mentor implementation consultants to deliver Sprinklr platform deployments. Manage multiple concurrent implementations, own client relationships, define regional strategies, develop best practices, mitigate risks, report KPIs, and ensure alignment with sales, product, and customer success.

Lead enterprise Professional Services projects for top customers, managing a portfolio of 5-7 accounts. Drive scope, change, risk, stakeholder engagement, cross-functional coordination, reporting, and client satisfaction while guiding multicultural teams and shaping Sprinklr-based solutions.

The Customer Success Manager is responsible for driving adoption and value for Sprinklr's clients, managing relationships, and ensuring seamless onboarding and usage of the platform, along with providing strategic product advice and optimizing customer experiences.

The Senior Cloud Engineer is responsible for managing cloud infrastructure, improving systems scalability, deploying SaaS products, and mentoring junior team members, with a focus on automation and cloud security best practices.