Search the 100 jobs at Sprinklr

The Sr. Renewals Account Manager at Sprinklr will be responsible for managing the renewal process of complex accounts, negotiating contracts, identifying customer needs, and ensuring customer engagement throughout the renewal process. This role demands strong account management capabilities and collaboration with sales teams while maintaining a focus on safeguarding customer relationships and maximizing renewal value.

The Large Enterprise Account Executive at Sprinklr will identify, negotiate, and close deals with top brands, focusing on building relationships and understanding client needs. Responsibilities include networking, developing sales opportunities, and leveraging industry knowledge to drive revenue.

As a Lead Solutions Consultant, you will enhance the sales cycle by providing technical expertise and creating compelling solutions for customers. Your role includes conducting in-depth discoveries, delivering high-impact presentations, supporting RFX responses and pilots, and maintaining product certifications while collaborating with sales and internal teams.

The Lead Engagement Manager will strategize with sales and partner teams to develop business opportunities for new and existing customers, serve as a trusted advisor, and manage the sales support process during pre-sale engagements. Responsibilities include preparing service delivery proposals, understanding customer requirements, and leading presentations for service offerings across Europe.

As a Large Enterprise Account Executive at Sprinklr, you will manage key accounts, establish relationships with high-level executives, and close significant deals. You'll be responsible for seeking new business opportunities, developing sales strategies, and understanding client needs to drive customer success in a fast-paced technology environment.

As a Multilingual Project Manager at Sprinklr, you will drive enterprise-level initiatives, overseeing multiple accounts, collaborating with diverse teams, managing project scopes, and ensuring client satisfaction through effective leadership and communication. You will also deepen your understanding of Sprinklr's platform to craft innovative solutions while staying informed about industry trends.

The Project Manager will oversee end-to-end CCaaS project management, ensuring customer requirements are met while managing risks and stakeholder relationships. Key responsibilities include maintaining project plans, reporting status, and providing expert guidance in the CCaaS industry.

The Technical Support Engineer at Sprinklr will troubleshoot technical issues, respond to customer inquiries, and ensure timely resolution of reported bugs. Responsibilities include documenting solutions, collaborating with cross-functional teams, conducting quality assurance tests, and maintaining customer satisfaction by meeting SLAs.

The Lead - Customer Marketing Manager at Sprinklr will enhance customer adoption, engagement, and retention through strategic marketing efforts. Responsibilities include collaborating with various teams to establish engagement strategies, managing marketing campaigns, and innovating customer journey mapping to improve customer relations and mitigate churn.

The Lead Implementation Consultant at Sprinklr ensures a top-notch onboarding experience for clients by effectively deploying the Sprinklr platform based on specific use cases and best practices. This role involves leading the entire project lifecycle, client consultation, system design, training, and continuous support, while identifying and resolving business-related pain points.

The Technical Account Manager at Sprinklr serves as a primary client resource, overseeing technical account planning, program management, and integration of innovative products to achieve Positive Business Outcomes. The role includes facilitating communication between client needs and product capabilities, managing project timelines, delivering high-quality outputs, and leading cross-functional teams throughout the project lifecycle.

As a Lead Digital Designer at Sprinklr, you will collaborate with various teams to design and manage web properties, create digital content, and ensure projects align with brand guidelines. You will oversee design workflows, participate in creative briefs, and use design software to enhance user experiences across multiple digital platforms.

The Large Enterprise Account Executive is responsible for managing key accounts, establishing relationships, pursuing new business opportunities, and closing high-value deals in the public sector, focusing on collaboration with CMOs and CTOs to build customer-centric solutions.

The Senior Customer Success Manager at Sprinklr will manage enterprise clients, ensuring they maximize their investment and achieve business goals through the platform. Responsibilities include building strategic success plans, driving product adoption, fostering relationships, and advocating for customer needs within the company.

The Lead Implementation Consultant at Sprinklr will ensure optimal onboarding experiences for clients by deploying their software to meet specific business needs. Responsibilities include configuring the product, conducting health checks, providing client training, and offering consulting advice throughout the project phases.

The Renewals Account Manager is responsible for managing the renewal process for a defined account base, negotiating contract renewals, identifying customer needs, and ensuring high customer satisfaction and retention. This role involves collaboration across teams to monitor customer health metrics, document all renewal steps, and communicate effectively with customers to drive business growth.

The Support Account Manager at Sprinklr serves as the main technical support contact for the company's largest customers, ensuring excellent service delivery. Responsibilities include monitoring support cases, advocating for clients, collaborating with internal teams, preparing reports, and providing insights on product features. The role requires expertise in business analysis and platform configuration to meet client needs and enhance their experience with the Sprinklr platform.

The Lead Project Manager at Sprinklr will oversee the end-to-end delivery of enterprise-level projects for major clients, manage multiple accounts, coordinate with teams, ensure projects meet timelines and budgets, and build strong relationships with stakeholders while mitigating risks and managing expectations.

The Technical Program Manager at Sprinklr will drive large-scale technical projects and collaborate with product managers, designers, and software development teams. Responsibilities include defining processes to increase efficiency, monitoring program progress, managing stakeholders, developing project management methodologies, and ensuring project documentation is complete. They will also provide updates to stakeholders and facilitate communication across teams.

As a Customer Program Manager, you will develop strategic plans for customer delivery, oversee project execution, serve as a liaison between customers and R&D, and collaborate with cross-functional teams to enhance customer programs. Your role includes risk management, gathering customer feedback, and implementing improvements to deliver quality customer experiences.