Jobs at Sprinklr

Backend engineer building massively scalable, distributed systems. Contribute to design, implement reusable code, solve complex algorithmic problems, collaborate in agile teams, and work with data platforms and distributed databases to improve Sprinklr's Unified-CXM platform.

As a Senior SDET, you create automation frameworks, ensure platform health, lead initiatives, participate in QA tasks, and collaborate with teams to enhance software quality.

Lead and scale backend and platform teams building Java-based, cloud-native distributed systems for a CCaaS product. Drive architecture, reliability, performance, and cost optimization. Manage hiring, coaching, delivery, OKRs, and cross-functional collaboration with Product, DevOps, QA, and Support.

Develop new business revenue through account planning, build relationships with C-suite executives, and enhance product knowledge for sales success.

Responsible for managing key accounts and generating significant revenue by building relationships with CMOs and CTOs, negotiating deals, and pursuing new business opportunities.

Lead end-to-end delivery of a strategic enterprise Sprinklr program for a public-sector client in Milan. Manage retained team, scope, risks, budgets, stakeholder relationships, and reporting. Coordinate cross-functional and multi-geo teams, ensure project governance, and deliver measurable client outcomes while working on-site three days per week.

Deploy and configure Sprinklr contact-center solutions for clients, perform business analysis, system design, testing, training and health checks, integrate telephony/CRM systems, and ensure successful onboarding and adoption.

Lead Implementation Consultant configures and deploys Sprinklr for enterprise customers, advises on platform design and integrations (contact center, telecom, CRM), conducts health checks, trains users, and acts as client escalation and implementation lead to drive adoption and best practices.

The Large Enterprise Account Executive will manage key accounts, develop relationships with decision-makers, identify sales opportunities, and negotiate large deals to drive revenue growth.

Lead global treasury functions including cash management, liquidity forecasting, banking relationships, FX risk mitigation, investments, and treasury controls. Partner with CAO/CFO and cross-functional teams to shape treasury strategy, support financings, M&A, international expansion, SOX compliance, systems improvements, and build a high-performing treasury team while providing actionable analysis to senior leadership.

The Technical Success Manager (TSM) drives customer adoption and value realization for Sprinklr's Core solutions, managing client relationships and optimizing platform usage based on marketing strategies.

Sell Sprinklr's Unified-CXM platform to large enterprises by identifying, negotiating, and closing complex SaaS deals. Build executive relationships, uncover needs, generate leads through networking and referrals, and continuously learn and seek feedback to drive revenue and customer success.

Identify, negotiate, and close large enterprise SaaS deals within a defined territory. Build relationships with C-level stakeholders, source new opportunities through networking and referrals, understand client needs, influence multiple stakeholders, and continuously learn to outcompete rivals while embodying customer obsession and teamwork.

Lead the architecture and technical direction of VoIP infrastructure, build carrier-grade systems, troubleshoot live traffic, and coach junior engineers.

Lead the Transformation Office, manage strategic initiatives, oversee Red Team reviews, and coordinate executive communication and meetings.

Lead and manage a team of Sales Development Representatives to achieve quotas, enhance customer experiences, and drive team metrics while fostering their professional growth.

Manage and optimize the configuration of Sprinklr clients, identify platform gaps, train users, and assist in ensuring client satisfaction through effective platform utilization.

The role involves collaborating with teams to define product specifications, conduct market research, drive development, monitor product performance, and act as a product evangelist.

Lead ANZ enterprise sales: own regional GTM strategy and revenue targets, build and coach an enterprise sales team, close complex multi-million dollar SaaS deals, expand strategic accounts, engage C-suite, manage MEDDPICC-led pipeline, and navigate ANZ compliance and procurement requirements.

The Indirect Procurement Administrator supports procurement by processing requests, maintaining vendor records, managing purchase orders, and ensuring compliance with policies.