It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job DescriptionWhat you get to do in this role:
Own the full pipeline lifecycle : spot high-potential deals, track them through every stage, diagnose what's stalled, and unlock them. You'll work directly with sales leaders using data to spot patterns, predict what moves deals forward, and measure exactly what lifts pipeline velocity.
Build executive engagement strategies that open doors with top accounts. You'll identify the non-IT buyers who matter, develop the positioning and narratives that move them, and run the campaigns that shift perception and accelerate deals to close.
Shape how France owns public sector. You'll build the vertical strategy, create the use-case narratives that resonate with government buyers, and position your solutions to compete and win in that segment.
Design programs that actually move pipeline: account-based campaigns, executive roundtables, industry events, nurture sequences. Everything is measured against stage progression and coverage targets, not vanity metrics.
Keep your marketing reporting sharp so everyone has real-time visibility into pipeline health.
To be successful in this role you have:
- An experienced B2B software marketing professional, accustomed to working in dynamic and constantly evolving environments. Flexible and resilient in the face of change, this person is not afraid to roll up their sleeves and get involved in the details, while also being able to confidently influence and contribute in leadership-level discussions.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 12+ years of marketing experience.Data-driven, analytical, and results-oriented.
- Strong storytelling capabilities with extensive collaboration across Sales and Field Marketing teams.
- Experience in program management (exec, vertical,…), lead generation and B2B Marketing
- Experience working in a metrics-driven environment, with understanding of marketing to sales funnel, business intelligence, and lead management processes.
- A passion for data and analysis, with a curiosity to get to the root of a problem and solve it.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Skills Required
- 12+ years of marketing experience
- Experience as a B2B software marketing professional
- Experience integrating or critically evaluating artificial intelligence in work processes, decision-making, or problem-solving
- Data-driven, analytical, and results-oriented approach
- Strong storytelling capabilities
- Extensive collaboration with Sales and Field Marketing teams
- Experience in program management, including executive and vertical programs
- Experience in lead generation and B2B marketing
- Experience working in a metrics-driven environment
- Understanding of marketing-to-sales funnels, business intelligence, and lead management processes
- Passion for data analysis and problem-solving
ServiceNow Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive with multiple plan choices and strong perceived coverage, alongside mental-health resources and wellbeing support. Company materials and employer-verified summaries also note inclusive care options and supportive programs.
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Parental & Family Support — Parental leave and family-planning support are characterized as generous, with fully paid leave and resources such as fertility, caregiving, and adoption assistance. Backup care and other family-focused programs are also highlighted as part of the package.
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Equity Value & Accessibility — Equity components like RSUs and an employee stock purchase plan are presented as meaningful, widely available parts of total rewards. Many role and benefits overviews emphasize equity’s role in boosting overall compensation alongside bonuses.
ServiceNow Insights
What We Do
As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,400+ customers, we serve approximately 90% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.careers.servicenow.com From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Why Work With Us
By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We're committed to helping our people do their best work and live their best lives so we can fulfill our purpose together. At the fastest-growing enterprise software company, you can grow your career faster.
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ServiceNow Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At ServiceNow, we lead with flexibility and trust. For some, home is the primary workplace. For those who come into a ServiceNow workplace, you are empowered to make team-guided and individual-led decisions on how and when you use the workplace.






























