Senior Market Manager (Tokyo)

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

In this role, you will

Geo Portfolio Leadership

• Own and lead a portfolio of Expedia Group’s most strategic partners within your assigned geography in Japan, developing account strategies that drive sustainable growth for both partners and the marketplace.
• Act as the primary strategic advisor to partner decision-makers, building trusted relationships and positioning Expedia Group as a long-term strategic partner.
• Drive alignment across key stakeholders at the property, ownership, and local decision-maker level to ensure consistent execution of market strategy across your portfolio.

Revenue Growth & Commercial Strategy

• Identify and unlock revenue opportunities across your portfolio, including distribution growth, product adoption, media solutions, and platform innovations.
• Lead commercial negotiations and business discussions with partners, working closely with Legal, 
• Finance, and leadership teams when needed.
• Develop data-driven growth strategies using marketplace insights, pricing dynamics, demand trends, and partner performance data.

Stakeholder Management

• Build and maintain strong relationships with partner decision-makers and senior stakeholders across your geography.
• Lead business reviews and strategic planning discussions, providing performance insights, opportunity analysis, and growth recommendations.
• Serve as a trusted advisor to partners by sharing market trends, traveler behavior insights, and digital distribution best practices.

Market Leadership

• Act as a thought partner within the Japan market organization by sharing local market insights, competitive intelligence, and partner feedback with internal stakeholders.
• Support and mentor peers by contributing best practices, commercial thinking, and strong partner management approaches across the team.
• Represent the voice of your market in regional and cross-functional discussions, helping shape commercial priorities and partner initiatives.

Cross-Functional Collaboration

• Partner closely with Sales, Operations, Marketing, Product, Finance, and Legal teams to deliver strong partner experiences and resolve commercial or operational challenges.
• Lead or contribute to market-level initiatives that improve partner value, operational execution, and marketplace performance

Experience and qualifications

• 7 + years of experience in account management, sales, partnerships, or business development
• Strong communication and presentation skills in both Japanese and English
• Bachelor’s degree or equivalent professional experience

• Proven experience managing a portfolio of partners and driving commercial growth

• Demonstrated success in influencing partner strategy and delivering measurable business results
• Strong stakeholder management and relationship-building skills
• Good understanding of hospitality distribution, digital platforms, or the travel ecosystem
• Strong commercial acumen and analytical skills, with the ability to turn data into actionable insights
• Ability to manage multiple priorities across a diverse portfolio in a fast-paced environment

Preferred

• Experience in the hospitality, travel, OTA, or platform technology industry
• Experience managing geographically diverse hotel portfolios or market-based partner accounts
• Demonstrated ability to mentor peers or contribute to team initiatives without formal management responsibility

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.