Why Ryan?
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Hybrid Work Options
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Award-Winning Culture
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Generous Personal Time Off (PTO) Benefits
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14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
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Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
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Benefits Eligibility Effective Day One
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401K with Employer Match
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Tuition Reimbursement After One Year of Service
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Fertility Assistance Program
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Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
The Senior Manager, Tax Technology (“Senior Manager”) manages the delivery of technology automation projects that are transformational to a client’s tax organization, as well as managing the project team. These projects may include data transformation, data visualization, robotic process automation, tax engine deployments, data enablement and support, process review and transformation, and the development of custom solutions to automate various areas of tax determination and compliance. When delivering these types of projects, the Tax Technology Senior Manager is responsible for managing project scope, tasks, project teams, timelines, budgets, resource allocation and reviewing deliverables set forth in the engagement agreement. The Senior Manager oversees the primary phases of a standardized software development/implementation approach including requirements analysis, functional and technical design, process design and configuration, and the installation of enterprise-class tax automation solutions, including third party software. The Senior Manager also maintains and supports existing client relationships, assists with business development activities by preparing proposals, and provides technical leadership and guidance to staff resources.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Provides supervision, coaching, mentorship and training to staff as required.
- Provides project management support to the delivery team as they configure tax automation software solutions and assumes responsibility for day-to-day project management duties.
- Creates and executes project workplans and enforces proper methodology and standards.
Client:
- Manages day-to-day operational aspects of projects.
- Oversees the creation of custom solutions for client tax automation and process needs.
- Oversees the creation of client deliverable documentation, including creating, composing, and editing written materials.
- Oversees technical delivery for including development of Alteryx workflows, tax engine or ERP configurations, and the development of a custom solution.
- Reviews documentation and deliverables created by the project team, confirming business and system processes performed for tax determination, and works with the team and clients to help review, define, and document existing and proposed transaction tax processes.
- Develops project workplans and timelines associated with project deliverables.
- Creates processes to track adherence to project timelines and budgets, helping drive project profitability and efficiencies.
- Manages and validates data gathering, extraction, and analysis of client data.
- Manages client data acquisition to support the tax technology services on a required basis.
- Travels to client locations to gather requirements, review processes, and perform other tax technology services as necessary.
- Provides management support to client service teams and clients.
- Prepares and distributes weekly project status reports to all project stakeholders.
Value:
- Manages projects and teams who deliver solutions that are transformative in nature and eliminates challenging areas for clients throughout the transaction lifecycle (Tax Policy, Tax Determination, Compliance, Audit Support, Tax Planning)
- Leads new process designs for tax transformation which includes tax determination, data enablement supporting the tax organization and other transformational areas.
- Leads implementation, testing, maintenance, and support of software, based on technical design specifications.
- Leads or facilities architecture and code reviews.
- Performs management review of technical design specifications, based on functional requirements and analysis documents.
- Reviews functional requirements, analysis, and design documents and provides feedback.
- Investigates software development tools.
- Analyzes existing business and system processes.
- Documents business and system processes performed for tax determination.
- Leads development, installation, and configuration tax automation software solutions.
- Oversees creation, execution, and documentation of testing scenarios.
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s or Master’s degree in Accounting, Information Systems, Management Information Systems or Information Technology and Management, and a minimum of seven hours of Accounting.
- Five to ten years related tax automation and technology experience.
- Experience leading a team, supervising, coaching, mentoring and training staff as required.
- Experience leading requirements gathering and design workshops and documenting solutions for review by management.
- Strong solution minded and design skills required.
- Excellent written and verbal communication skills required.
- Experience with complex software development projects through all phases of the software development life cycle.
- Working knowledge of software such as Robotic Process Automation (RPA) tools (Automation Anywhere, UiPath, BluePrism), Data ETL tools (Alteryx, PowerQuery, Dataiku, Tableau Prep, Knime), and data visualization tools (PowerBI, Tableau).
- Experience with Generative AI & LLM is a plus.
Computer Skills:
- To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, Outlook, and Internet navigation and research.
- Working knowledge of software such as Robotic Process Automation (RPA) tools (Automation Anywhere, UiPath, BluePrism), Data ETL tools (Alteryx, PowerQuery, Dataiku, Tableau Prep, Knime), and data visualization tools (PowerBI, Tableau).
- Experience with Generative AI & LLM is a plus.
- ERP knowledge specific to tax determination and finance. Experience with SAP ECC / HANA is a plus.
- Tax Technology software experience (OneSource Determination, Vertex O Series, Vertex Returns, OneSource Compliance) is also a plus.
Certificates and Licenses:
- Valid driver’s license required.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Position requires regular interaction with employees at all levels of the Firm and interface with external vendors as necessary.
- Independent travel requirement: Up to 15%.
Compensation:
- For certain California based roles, the base salary hiring range for this position is $161,500.00 - $213,400.00
- For other California based locations, the base salary hiring range for this position is $161,500.00 - $195,800.00
- For Colorado based roles, the base salary hiring range for this position is $161,500.00 - $187,000.00
- For New York based roles, the base salary hiring range for this position is $161,500.00 - $213,400.00
- For Washington based roles, the base salary hiring range for this position is $161,500.00 - $195,800.00
- The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation.
Equal Opportunity Employer: disability/veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.