Job Description
Just imagine shaping a global ticketing and pricing strategy that helps more guests experience LEGO® Discovery Centres. Then make it real.
Please note that relocation support is not available for this role.
About the role
As our Senior Manager, Ticketing & Revenue Management, you'll own global pricing, ticketing and revenue optimisation for LEGO® Discovery Centres. You'll help drive visitation, revenue and yield through data-led commercial decisions. You'll shape consistent approaches across multiple global locations while balancing growth, guest value, brand and local market needs. And you'll establish the governance and insights that make those decisions work in practice.
Required Qualifications
- Owned pricing and revenue management across multiple global locations, shaping approaches for different market needs.
- Optimised visitation, revenue and yield using commercial data across multiple markets.
- Established governance for ticketing platforms and their operational execution.
- Built pricing business cases and recommendations for senior decision-makers.
Preferred Qualifications
- Used Accesso to support ticketing operations and governance.
- Developed channel or partnership pricing approaches for ticket sales.
- Developed pricing and revenue-management processes across global, regional and site operations.
What you'll build
- Shape a consistent global approach to pricing and revenue management while allowing for local market needs.
- Strengthen pricing governance and create clearer revenue insights to support commercial decisions.
- Improve ticketing execution and help stabilise Accesso operations.
- Develop pricing approaches across sales channels and partnerships.
- Help improve yield while contributing to visitation and revenue targets.
If you've worked in a role where you managed multi-market pricing or revenue, used data to optimise commercial performance and governed ticketing, you'll feel at home here. What matters most is your ability to turn complex commercial information into thoughtful, practical choices.
Life on the team
You'll join the LEGO Group's Discovery Centre Sales & Marketing team, helping shape commercial performance across global locations. The team works collaboratively, using data and close partnerships across global, regional and site teams to turn ideas into action. You'll communicate clearly, prioritise effectively and work with a wide range of stakeholders, while continuously looking for ways to improve processes and ways of working.
What success looks like
You'll have embedded stronger pricing and revenue-management practices, improved yield and strengthened ticketing governance and execution. You'll have created more consistent and effective processes across multiple locations while keeping local market needs in view. You'll work closely with Sales & Marketing, Operations, Regional Directors, Discovery Centre leaders, Performance Marketing, Trade & Partnerships and Finance.
#LI-JW
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Your workplace: Your workplace will be the office, store or factory specified in this advert.
Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.
Learn more about our benefits, culture and workplace experience here
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
Skills Required
- Experience owning pricing and revenue management across multiple global locations and adapting approaches to different market needs.
- Experience optimizing visitation, revenue, and yield using commercial data across multiple markets.
- Experience establishing governance for ticketing platforms and operational execution.
- Experience building pricing business cases and recommendations for senior decision-makers.
- Experience using Accesso for ticketing operations and governance.
- Experience developing channel or partnership pricing approaches for ticket sales.
- Experience developing pricing and revenue-management processes across global, regional, and site operations.
The LEGO Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The LEGO Group and has not been reviewed or approved by The LEGO Group.
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Fair & Transparent Compensation — Pay is generally positioned as competitive across many roles and markets, with benchmarking against local markets and an expressed commitment to equal pay. Total compensation is often framed as stronger when considering the full package rather than base salary alone.
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Parental & Family Support — Paid parental leave is described as notably expansive, with substantial fully paid time for primary and secondary caregivers and additional paid caregiver leave. Leave is also described as continuing to accrue other rewards such as vacation and bonus eligibility during the leave period.
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Wellbeing & Lifestyle Benefits — Benefits are described as extending beyond core insurance into mental health and wellbeing support, including assistance programs, mindfulness resources, ergonomic setups, and fitness-related offerings. Brand-specific lifestyle perks such as sizable product discounts are highlighted as a meaningful part of the overall rewards experience.
The LEGO Group Insights
What We Do
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”. We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day. Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world. These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide. A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
