Senior Manager, Strategy and Ops (Consumer Pricing)

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Senior level
Food • Logistics • Transportation
The Role
Lead consumer pricing strategy and operations across global markets. Build and refine pricing models, analyze performance and competitors, identify opportunities, develop recommendations for executive decision-makers, and deliver price changes from proposal through launch and iteration. Partner cross-functionally with Product, Data Science, Engineering, and local market teams while supporting recurring pricing reporting and stakeholder communication.
Summary Generated by Built In

Senior Manager, Strategy and Ops (Consumer Pricing)


Team:
Consumer Pricing

Location: London - Hybrid

As the scale and complexity of Deliveroo grows, we’re looking for a passionate and intellectually curious Senior Pricing Manager to join our Consumer Pricing Strategy & Operations team. We are a central team with a very large impact, seeking to answer some of the most interesting questions out there around how to monetize our business while improving our affordability for consumers. Consumer pricing is right at the heart of the strategic direction of our global business - and you will not only have the opportunity to own projects end-to-end but regularly collaborate across multiple functions. At the same time, we need to continuously enhance and communicate to customers the overall value we deliver.

As a Senior Pricing Manager, you’ll have the opportunity to lead on multiple strategic initiatives as our business continues to evolve: from building and refining our pricing models across existing and new offerings to determining how to provide better value for money for our consumers. Success in this role will require building excellent working relationships across Deliveroo, be a confident self-starter and have an ability to influence and make things happen.

You will be an integral part of our Pricing squad, a cross-functional team composed of pricing business owners, product managers, engineers and data scientists who jointly set their objectives and work together to achieve them.

What you’ll be doing

  • Working closely with Product, Data Science and the local markets to identify opportunities to improve our Consumer Pricing processes and algorithms

  • Conducting in-depth performance and competitor analysis to understand trends and inform our price positioning

  • Developing and presenting pricing insights and recommendations to key Exec decision makers

  • Delivering and owning price changes end-to-end, from insight and proposal development to go-to-market launch and iteration

  • Supporting the weekly and monthly pricing reporting cycles to senior stakeholders

Requirements

  • 7+ years experience working in a Pricing/Commercial/Consulting/Strategy role

  • Comfortable working with data to build business proposals; analysing and visualising data to identify and communicate key insights and opportunities (working knowledge of SQL preferred but not essential)

  • A proactive, can-do attitude, full of great ideas and proven track record in making things happen - delivering results quickly and efficiently

  • Good communicator and collaborator with a passion for building strong relationships and working cross-functionally

Skills Required

  • 7+ years of experience in pricing, commercial, consulting, or strategy roles
  • Experience using data to build business proposals and identify insights and opportunities
  • Experience analyzing and visualizing data
  • Working knowledge of SQL
  • Proactive, self-starting attitude with a track record of delivering results
  • Strong communication and collaboration skills
  • Ability to build strong cross-functional relationships and influence stakeholders

Deliveroo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Deliveroo and has not been reviewed or approved by Deliveroo.

  • Healthcare Strength Office-based employees receive funded healthcare and wellbeing support, while riders have free on-the-road insurance and 24/7 virtual GP access. These provisions indicate meaningful health protections across both groups, even if details differ by country and role.
  • Parental & Family Support Corporate roles offer enhanced maternity, paternity, adoption and shared parental leave with extended periods at full pay. This depth of family support is highlighted as a core part of the employee package.
  • Leave & Time Off Breadth Corporate employees are offered at least 25 days of annual leave plus bank holidays, with increases over tenure and a paid volunteering day. This structure supports predictable and generous time away from work for office-based staff.

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The Company
HQ: London
9,074 Employees
Year Founded: 2013

What We Do

Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe. Deliveroo operates across 10 markets, including Belgium, France, Hong Kong, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.

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