Department: NAM – Wholesale
Reports to: Director, Specialty Wholesale - NAM
Location: NYC, Denver, Salt Lake City, or Portland. Remote may be considered.
Your Opportunity at ARC’TERYX:
As the Senior Manager, Specialty Sales - USA you will play a pivotal leadership role in shaping the future of Arc’teryx’s Specialty Wholesale business across the US. You will be a strategic advisor and cross-functional partner, guiding how our brand shows up in specialty retail environments in the US in Snow, Trail & Climb. Your influence will elevate the Specialty channel through strategic planning, partner enablement, and internal alignment.
You will lead, coach and develop a team of Territory Managers to execute on the US Specialty strategy to ensure our product, storytelling, and service are aligned with the long-term strategic plan. Your leadership will help shape the future of wholesale in the US, ensuring that every guest interaction reflects the Arc’teryx brand values and community.
Meet your team:
The North American Commercial team is accountable for delivering sales through all local channels. We meet the guest where they are shopping and ensure Arc’teryx is represented consistently and at its best. As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork.
If you were the Senior Manager, Specialty Sales - USA now, here are some of the core activities you would be doing:
- Leading and executing the strategy for Specialty in the US in alignment with the long-term strategic plan
- Develop and lead a team of Territory Managers to drive profitable growth and meaningful partnerships for Specialty partners
- Building and nurturing relationships with Specialty retailers to continue the Arc’teryx legacy and elevate the Arc’teryx representation in their communities
- Setting seasonal objectives that support best-in-class in-store presentation, service and brand partnership
- Taking a lead in the go-to-market process, contributing to the regional strategy for the US specialty to support initiatives in Snow, Trail, Climb, Footwear & Women’s
- Partnering with trade marketing to create and execute on seasonal strategies to drive best-in-class partner experiences
- Developing and managing team budgets, travel and expenses to drive accountability to monthly P&L
- Collaborating with demand planning & allocations to create and execute on accurate forecasting plans
- Travelling across the US to support go-to-market success and strengthen partner relationships (20-40% travel commitment)
- Advising on new business opportunities and long-term vision planning
Here are some of the things could be working on in the future:
- Developing a talent pipeline to ensure your team can grow with the business and that team members have a path for personal development
- Working with the Commercial team to discover new business opportunities, identify new ways of working, and scale best practices developed with an entrepreneurial approach
- Deepening channel knowledge to support brand expansion and community engagement
Are you our next Senior Manager, Specialty Sales - USA?
- You have a Bachelor’s Degree in Business Administration or a related field
- You have 8+ years of related experience, specifically with exceptional people leadership and best in class strategic account management
- You are an excellent people leader, capable of motivating and engaging a group of people to drive collaboration and common goals in your area
- You have experience in all forms of distribution including owned retail development and growth, partnership branded retail, and wholesale development
- You have a passion for best-in-class service and delivering an exceptional experience for guests
- You are a strong communicator in both written and verbal communication and can formulate and articulate strategies and concepts
- You have excellent interpersonal skills and are comfortable dealing with diverse personalities
- You are a strong advisor with the ability to build relationships and influence stakeholders at a global level
- You have excellent organizational skills, analytical ability, and a track record of strategic planning
- You have excellent decision-making skills and are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You seek the best (sometimes not the easiest) solutions with unwavering commitment
- Your passion for your work is paralleled by your passion for getting outside and living it
- You are willing and available to travel, and work weekends or holidays, depending on the needs of the business.
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave for birthing and on-birthing parents, including an option to ease the transition back to work.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
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What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
