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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Small Business SE organization is built on a "Founder Mentality." We hire leaders who are comfortable navigating shifting priorities with grace and who view complex business challenges as opportunities to be creative. Your mission is to turn cutting-edge technology — including Agentforce and Data 360 — into measurable growth for our customers.
Mission
In this frontline leadership role, you will work alongside your team and directly with customers to deliver impactful outcomes. You will:
- Lead Transformation Efforts: Guide SMB customers through their digital journeys, offering strategic counsel on AI adoption and achieving long-term success.
- Inspire "Collective Genius": Build and nurture a diverse team of Solution Engineers, fostering a culture of technical excellence where the team is deeply committed to quality and continuous learning.
- Scale Go-to-Market Impact: Partner with Sales leadership to develop targeted plays and reusable assets, codifying wins into playbooks that drive Salesforce's transformation into the #1 AI Platform.
- Shape Solutions: Ensure your team designs and demonstrates impactful solutions that resonate with SMB needs, leading "CIO-style" executive conversations and high-stakes Proof-of-Concept delivery.
Key Responsibilities
- Partner for Success: Collaborate with Sales leadership to communicate Salesforce's transformational value and execute growth plans aligned with our strategic vision.
- Grow Consumption & ACV: Lead the team in activating Data Cloud and Agentforce in key accounts, overseeing POC delivery and activation programs that drive measurable business impact.
- Cultivate Technical Mastery: Maintain excellence standards where every team member continuously develops their knowledge in AI, architecture, and business process integration.
- Represent Salesforce: Support customer engagements by facilitating discussions at both the executive level and deep technical conversations with Heads of IT.
Who You Are
Leadership & Strategy
- 5+ years of experience in a leadership role within strategy, management consulting, or sales organizations, with expertise in pre-sales and project delivery.
- Founder Mentality: You treat the business as your own and lead with empathy, modeling calm and focus even during complex projects.
- Proven ability to evaluate and reshape existing teams while mentoring individuals to achieve their full potential.
Technical Authority & Transformation
- Strong technical background with 5+ years in Solution Engineering, Consulting, or similar roles.
- Deep understanding of the "build"—from data strategy and IT architecture to AI workflows—with the ability to coach your team on technical details.
- Deep knowledge of design thinking and human-centered approaches to innovation; you move beyond features to focus on business transformation and ROI.
Operational Excellence
- Hands-on leadership style with a willingness to be "in the trenches" alongside your team on customer engagements.
- Strong analytical and negotiation skills, particularly when engaging at the C-level.
- Data fluency with adoption metrics, consumption ACV, and ROI analysis.
Work Location
This is a hybrid role. Employees are expected to work from a Salesforce office at least 3 days per week, with the flexibility to work remotely the remaining days.
Your Impact
You will set a culture that makes your SEs excited to come to work—supported, challenged, and building the future. You'll serve as a trusted advisor to your team, acting as a sounding board for challenges and helping them navigate shifting product roadmaps. Most importantly, you will redefine what is possible for SMB customers, turning AI-powered transformation from a concept into a reality for the businesses that drive our economy.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,710 - $229,670 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $188,860 - $252,630 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.Skills Required
- 5+ years of leadership experience
- Strong technical background in Solution Engineering or Consulting
- Knowledge of AI and business process integration
- Experience with Data Cloud and digital transformation
- Proven ability in project delivery and sales strategies
Salesforce Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.
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Fair & Transparent Compensation — Pay is positioned as above-market in the U.S., with multiple peer-reported benchmarks converging around a similar median total compensation figure. Compensation is also framed as broadly viewed as fair in aggregate, even while acknowledging variation by role and group.
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Parental & Family Support — Parental leave is described as notably generous for U.S. caregivers, with additional supports like gradual return-to-work and doula reimbursement. Family-building programs are also emphasized through fertility/adoption/surrogacy support with sizeable reimbursement limits.
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Wellbeing & Lifestyle Benefits — Mental-health and coaching offerings are highlighted as accessible supports alongside financial-wellbeing tools. Volunteer Time Off and donation matching are presented as distinctive lifestyle-aligned benefits that add value beyond cash compensation.
Salesforce Insights
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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