We are seeking a strategic and detail-oriented Sr. Manager, Sales Operations to join our Go-to-Market (GTM) Operations team. GTM Operations supports Sales and Marketing while partnering across the organization, including - Finance, Product, Delivery, Customer Success teams - to ensure alignment and execution of both day-to-day operations and strategic initiatives. Reporting to Sr. Director GTM Operations, this role is pivotal in driving operational excellence across our sales organizations, enabling scalable growth, optimizing performance, and aligning cross-functional teams to deliver on revenue goals.
Key Responsibilities:
Sales Strategy & Planning:
- Partner with Sales Leadership and finance to support territory design, quota allocation and resource planning.
- Manage forecasting processes, providing analysis and recommendations to improve predictability.
Sales Processes and Performance:
- Design, implement and continuously improve sales processes across the customer lifecycle.
- Monitor and manage pipeline health, forecast accuracy and sales performance metrics
- Drive process improvement initiatives that reduce friction and increase sales productivity.
- Drive the implementation and adoption of sales dashboards and reports to ensure timely, accurate visibility into pipeline health, key performance indicators, and forecast reliability.
Technology and Tools:
- Oversee CRM (Salesforce) strategy and tool adoption, ensuring systems support scalable workflows and accurate reporting.
- Ensure data hygiene and accuracy by embedding disciplined sales processes such as consistent pipeline updates, standardized stage progression, and timely activity logging.
- Evaluate and implement new tools and technologies that enhance sales effectiveness and automation.
Cross-Functional Collaboration:
- Serve as a strategic partner to Sales, Marketing, Finance, Customer Success, Product to align to the go-to-market initiatives.
- Act as a trusted advisor to leadership, providing data-driven insights and operational recommendations.
Leadership:
- Lead, coach, and develop a team of Sales Operations professionals
- Establish clear objectives, monitor performance and provide mentorship to support professional growth.
- Foster a culture of accountability, collaboration and continuous growth.
Qualifications:
- Bachelor's degree in a related discipline (i.e. Business, Marketing, Finance) and 8 years' experience in a related field.
- The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and up to 1 year of experience; or 12 years' experience in a related field
- 3 years of experience in management or lead role
- 3+ years of experience in Sales Operations or Revenue Operations environment
- Experience with, and having advanced proficiency in, Salesforce, Excel, and BI tools (e.g. Power BI)
- Experience in tech or high-growth environments, preferred.
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What the Team is Saying
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking.
Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more.
As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront.
Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
