Senior Manager, Product Strategy

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Airwallex is looking to grow our Global Product Strategy and Operations team to play a pivotal role in bridging the gap between our customers, commercial and product teams. As a core member of the team, you will get to directly contribute to the direction of Airwallex’s product strategy, proposition and to scale this function.

This role is based in Singapore.

Responsibilities:

• Develop a thorough ‘customer needs’ understanding across customer segments, regions and propositions through direct customer interviews, competitor analysis and deep data analysis

• Collaborate directly with the product and strategic partnership teams to translate ‘customer needs’ into an effective and market-leading product and commercial strategy

• Deliver great product and experiences to market in close collaboration with sales, marketing, operations, legal, pricing with the right feedback loops to learn and pivot our product

• Leverage first principles problem solving skills to develop Airwallex’s strategic ‘big product bets’ that is required to grow our business and unlock additional use cases

• Embed robust ways of working, best practices and capabilities across product, commercial and strategy teams to deliver on initiatives effectively

• Communicate key recommendations to senior stakeholders including the CEO, VP Global head of product and other key product leaders

• Drive new initiatives and ideas from zero to one and work with the cross-functional stakeholders to deliver high quality product outcomes

We're looking for people who meet the minimum qualifications for this role.

• 8+ years of experience in either a top-tier strategy consulting firm or a product strategy function at a fast growing tech company

• Self-starter that can identify and prioritise opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem

• Track record of collaborating across teams – You can effectively partner with sales, operations, design, marketing, product and data analytics

• Strong written and spoken communication skills - you’re able to articulate complex concepts in a simple way

• Strong analytical and first principles-led problem solving skills

• Technology, financial services and experience in a high growth environment is good to have

• Bachelor’s degree or equivalent, with demonstrated academic achievement

   

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.