Airwallex
Jobs at Airwallex
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Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own and grow a portfolio of Australian SME and growth accounts. Responsibilities include account planning, customer engagement, product adoption, retention, upselling, cross-selling, commercial negotiations, forecasting, and revenue growth across payments, treasury, spend management, business accounts, and API-enabled solutions. The role partners cross-functionally to resolve customer issues, manage complex sales cycles, and deliver strong customer outcomes.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Develop customer-focused product positioning, messaging, value propositions, sales enablement assets, marketing campaigns, and global go-to-market launches for Airwallex’s Business Accounts products. The role partners closely with product, sales, marketing, strategy, and analytics teams; uses qualitative and quantitative insights to influence product direction, accelerate enterprise sales, and increase customer acquisition and product adoption.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Develop and refine product positioning, messaging, and value propositions for Airwallex across EMEA. Lead product launches and go-to-market strategies, enable sales and marketing teams, deliver consistent customer experiences across channels, and use customer and market insights to guide decisions. Collaborate cross-functionally with product, sales, operations, marketing, and regional teams to increase product adoption and impact.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Qualify inbound and outbound SME leads, conduct outreach via calls, email, chat and social, develop prospect relationships, present product info, manage CRM activity, meet SLAs, and collaborate with marketing to improve targeting and outreach.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage and grow a portfolio of enterprise customers in Hong Kong through onboarding, product adoption, retention, and expansion. Build stakeholder relationships, optimize Payment Acceptance and POS usage, identify upsell opportunities, monitor account health, resolve issues, and coordinate with Sales, Product, Operations, and Strategy teams. Maintain account plans, forecasts, pipeline tracking, and business reporting while serving as the customer’s internal advocate.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Sell Airwallex’s payments and financial platform to international eCommerce, SaaS, and professional services businesses. Responsibilities include territory planning, outbound pipeline generation, discovery, ROI-based selling, MEDDPICC forecasting, and closing new business. The role also coordinates implementation handoffs, shares customer insights with Product, and partners with Marketing on account-based campaigns, competitive positioning, and case studies.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead analytical design for regulatory reporting and risk-compliance data infrastructure. Define data logic, models, validation frameworks, automated testing, and QA processes; investigate anomalies and audit findings; partner with compliance, finance, data, and engineering teams; shape scalable reporting platforms; and mentor analysts and data scientists.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead analytics and data design for regulatory reporting and financial crime compliance. Build data models, validation frameworks, automated testing, QA playbooks, and self-service analytics in partnership with Compliance, Finance, DataOps, and Engineering. Investigate anomalies and audit findings, identify root causes, shape risk analytics platforms, and promote analytical rigor and documentation across global teams.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Director will work in the CEO Office on company-critical strategic and operational initiatives, including global expansion, product scaling, regulatory infrastructure, organizational effectiveness, commercial acceleration, M&A, and AI transformation. The role frames complex problems, aligns senior stakeholders, and drives cross-functional initiatives from strategy through execution in a fast-paced, ambiguous environment.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage small-business leads from initial contact through qualification, onboarding support, and sale closure. Build prospect relationships, understand customer needs, explain Airwallex’s financial products, maintain CRM records, resolve support inquiries, and collaborate with Growth, Marketing, Compliance, and other cross-functional teams to improve workflows, targeting, messaging, and customer experience.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage inbound small-business leads from initial contact through qualification, onboarding support, and sale closure. Build prospect relationships, understand customer needs, explain Airwallex’s fintech value proposition, maintain CRM records, and support reporting. Collaborate with cross-functional teams, including Marketing and Growth, to improve targeting, messaging, compliance, workflows, and customer experience.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own inbound sales opportunities from qualification through activation for SME and mid-market customers. Conduct discovery calls, manage a high-volume pipeline, handle objections, create urgency, and close new-business deals. Use performance data to prioritize activity and improve results while operating independently in a fast-paced environment.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Serve as lead counsel for Airwallex’s Yield product, advising on product design, licensing, regulatory engagement, partner arrangements, customer terms, disclosures, launches, and expansion across jurisdictions. Collaborate with Product, Compliance, Risk, Marketing, Licensing, Operations, external counsel, and regulated financial partners to translate legal requirements into scalable, commercially practical solutions.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead legal counsel for Airwallex’s Yield product, advising on product design, licensing, regulatory engagement, partner arrangements, customer terms, disclosures, launches, and market expansion. Coordinate cross-jurisdictional legal advice across the U.S., U.K., EU, Australia, Singapore, and Hong Kong. Collaborate with Product, Compliance, Risk, Marketing, Licensing, Operations, external counsel, and regulated financial partners to create practical legal frameworks and scalable product-governance processes.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and scale Airwallex's global AML and sanctions policy, governance, and risk framework. Define enterprise risk appetite, design risk assessment methodology and data-scoring models, embed automated controls with Product/Data Science/Engineering, oversee regulatory examination defense and executive reporting, and build a global second-line team to support growth and regulatory engagement.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Establish and evolve enterprise risk management for Airwallex’s UAE regulated payments entity. Responsibilities include adapting global risk frameworks, supporting Central Bank of the UAE compliance, producing executive and regulatory risk reporting, challenging risk decisions, assessing new products and operational changes, developing crisis management and resilience programs, and improving risk tools, dashboards, automation, and data quality.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads and develops an Account Management team while directly managing strategic customers. Drives revenue growth, retention, renewals, cross-sell, upsell, negotiations, forecasting, and customer health. Defines account management strategy, conducts portfolio reviews, partners cross-functionally to resolve issues and improve processes, and uses customer insights to influence product priorities and coverage planning.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads and grows a data platform engineering team responsible for high-volume financial data ingestion, Databricks lakehouse architecture, canonical financial models, orchestration, streaming, reliability, and infrastructure. Drives migrations from legacy pipelines, establishes data quality and platform standards, optimizes performance and costs, and partners with product, accounting, ML, and infrastructure teams to deliver scalable, auditable financial systems.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own the full sales cycle for partner-referred SME customers in the UK, from qualification and consultative discovery through negotiation, closing, and initial onboarding. Build strong relationships with referral and ecosystem partners, sell financial solutions including multi-currency accounts, payments, FX, treasury, and corporate cards, achieve revenue targets, and collaborate with legal, risk, compliance, onboarding, and revenue operations teams.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Owns the transformation of Airwallex’s global Finance function by designing its future systems landscape, identifying high-impact use cases, and delivering AI-enabled solutions from prototype through production. The role combines product management and lead engineering responsibilities, including roadmap ownership, technical architecture, stakeholder alignment, reusable building blocks, change management, adoption, and outcome measurement.
