Senior Manager, Product Strategy & Operations

Posted Yesterday
2 Locations
In-Office or Remote
180K-245K Annually
Senior level
Artificial Intelligence • Software
We Power the People that Power Trust through Agentic Solutions
The Role
Build the operating systems connecting Product, Engineering, and Go-to-Market. Establish voice-of-customer processes, product success dashboards, KPI measurement, roadmap and planning rituals, launch calendars, intake frameworks, and RACI structures. Analyze competitive positioning, user feedback, product usage, retention, and agent unit economics to inform product bets and roadmap sequencing. Drive cross-functional alignment and scale product operations from the ground up.
Summary Generated by Built In

About Us

Fieldguide is the agentic AI-native platform for audit and advisory. We're establishing a new state of trust for global commerce and capital markets by putting AI agents to work alongside the practitioners who verify how the economy actually operates.

The profession is facing a structural capacity problem. CPA exam candidates are at a 17-year low, and as many as 75% of today's CPAs are expected to retire over the next decade, while regulatory complexity and client expectations keep rising. We're building the system that closes that gap.

We've raised over $125M from Growth Equity by Goldman Sachs, Bessemer Venture Partners, 8VC, Thomson Reuters, Floodgate, and Y Combinator. More than half of the top-100 U.S. CPA firms are customers, including several Big 4 firms, and we have the NPS to match. Our agents help practitioners save up to 75% of time on manual tasks and unlock over 4x capacity.

We're deliberate about how we operate. Our FFLOWI values (Fearless, Fast, Lovable, Owners, Win-Win, Inclusive) mean we launch fast and iterate to perfection, we solve problems without red tape, and we hold ourselves to 11-star experiences for customers who cannot afford to be let down.


About the Role

As Senior Manager, Product Strategy & Operations, you'll be the connective tissue between Product, Engineering, and Go-to-Market, turning strategy into execution across the product lifecycle. You'll build the operating systems that help our product teams make better decisions, ship with confidence, and prove measurable impact for the firms betting their delivery model on us.

This is the first dedicated hire in this function. You'll work as an extension of product leadership, balancing hands-on execution with strategic initiatives, and you'll build from zero rather than inherit. If ambiguity slows you down, this isn't the role.


What You’ll Do

  • Build and maintain Voice of Customer systems that synthesize signal from engagement partners, managers, and staff auditors, along with Solutions, Implementation, and Sales, into product signals teams can act on

  • Establish rigorous mechanisms for measuring product success and user impact i.e. dashboards, KPIs

  • Own the analysis behind major product bets: competitive positioning, where agent capabilities should expand next, and the unit economics of running agents at scale i.e. inference cost per engagement, cost-to-serve by segment, and what those trends imply for roadmap sequencing

  • Own and improve core product development processes, tooling, and team rituals: planning cycles, roadmap reviews, monthly business reviews

  • Build run-of-business systems that scale as we grow i.e. launch calendars, intake frameworks, RACI structures

  • Drive cross-functional alignment across Product, Engineering, Marketing, Sales, and Customer Success


Who You Are

  • 6-8+ years in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth tech or SaaS company

  • You've built processes and programs from scratch and scaled them thoughtfully, not just inherited and maintained them

  • Strong ability to translate complex qualitative and quantitative data — usage metrics, feedback themes, retention signals — into clear recommendations and roadmap inputs. You can pull the data yourself rather than waiting on a queue

  • Proven ability to drive alignment across Product, GTM, and Engineering without direct authority


More about Fieldguide

Fieldguide is a values-based company. Our values are:

  • Fearless - Inspire & break down seemingly impossible walls.

  • Fast - Launch fast with excellence, iterate to perfection.

  • Lovable - Deliver happiness & 11 star experiences.

  • Owners - Execute & run the business with ownership.

  • Win-win - Create mutual value & earn trust for life.

  • Inclusive - Scale the best ideas with inclusive teams.


Some of our benefits include

  • Competitive compensation packages with meaningful ownership

  • Flexible PTO

  • 401k

  • Wellness benefits, including a bundle of free therapy sessions

  • Technology & Work from Home reimbursement

  • Flexible work schedules

Skills Required

  • 6-8+ years of experience in Product Operations, Product Management, product or corporate strategy, consulting, or a closely related operational role at a high-growth technology or SaaS company
  • Experience building processes and programs from scratch and scaling them thoughtfully
  • Ability to translate complex qualitative and quantitative data, including usage metrics, feedback themes, and retention signals, into recommendations and roadmap inputs
  • Ability to independently pull and analyze data rather than relying on a data queue
  • Proven ability to drive alignment across Product, Go-to-Market, and Engineering without direct authority

Fieldguide Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive across medical, dental, vision, and mental health, with wellness benefits that start day one and a bundle of free therapy sessions on some roles. HSA/FSA options and life/disability insurance are also included in the package.
  • Leave & Time Off Breadth Flexible PTO and flexible work schedules are emphasized, with paid holidays and sick leave noted alongside remote or hybrid options depending on the role. Twice‑yearly in‑person offsites complement the remote setup.
  • Equity Value & Accessibility Meaningful equity/stock options are positioned as a core component of total rewards and appear broadly included across postings. Some roles also indicate performance bonuses in addition to competitive cash compensation.

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The Company
HQ: San Francisco, California
230 Employees
Year Founded: 2020

What We Do

Build the expertise the rest of the industry will follow. Fieldguide is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners. We build agentic software for the people who enable trust between businesses. This is where deep professional expertise meets cutting-edge AI. Our team is reimagining how the world's trust is earned, and we're building the people who define how AI works in a domain with real stakes and high data complexity. If you want a career the rest of your industry hasn't caught up to yet, you'll find it here. Backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, and Y Combinator, we are on a growth journey few companies realize.

Why Work With Us

You'll matter here. We're an early-stage company where your work has outsized impact. We've already launched Field Agents, agentic AI that transforms audit and advisory workflows, and we're just getting started. What you build here will be followed by the rest of the industry.

Fieldguide Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQSan Francisco, California

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