Senior Manager, Product Design - Clinical Experience and Growth

Reposted 21 Days Ago
Hiring Remotely in USA
Remote
194K-235K Annually
Senior level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Dandy uses cutting-edge tech to empower dentists to give their patients a smile they’re proud of.
The Role
The Senior Product Design Manager will lead Clinical Experience and Growth design teams, ensuring high-quality design, team development, and collaboration with cross-functional partners to enhance dentist and patient interactions in dental practices.
Summary Generated by Built In

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

About the Role

We’re hiring a Senior Product Design Manager to lead our Clinical Experience and Growth design teams.

This role will manage designers working across two critical areas of the Dandy platform:

  • Clinical Experience – This includes the Doctor Portal experience, where dentists manage their submitted patient cases with Dandy. These tools allow doctors to track case status, communicate with our team through chat and live support, and review upcoming case designs through our design review portal before production. This experience is critical to building trust and transparency with doctors once they begin working with Dandy.

  • Growth – The surfaces and experiences that help doctors grow their practice with Dandy. This includes tools that help practices understand their case pipeline, close more cases with patients, and ultimately increase case production and revenue across both our SMB and enterprise customers.

Together, these areas sit at the heart of how doctors interact with Dandy during patient care and practice management. Your team will design experiences that help dentists move confidently from patient consultation → case acceptance → in-flight case design review and approval → and practice growth.

As the design leader for these areas, you’ll be responsible for building and supporting a team of product designers, partnering closely with product and engineering leaders, and ensuring that the experiences we deliver are thoughtful, scalable, and grounded in real clinical workflows.

This is a hands-on leadership role where you’ll balance team development, product strategy, and design quality across multiple high-impact initiatives.

What You’ll Do

  • Lead and Grow a High-Performing Design Team

    • Manage and support a team of product designers across Clinical Experience and Growth. Provide coaching, feedback, and career development to help designers expand their impact and ownership. Foster a culture of curiosity, autonomy, and thoughtful problem-solving.

    • Advocate for hiring when needed, and bring in designers to fill the roles that meet Dandy’s quality bar

  • Shape Product Direction with Cross-Functional Partners

    • Partner closely with Product Management, Engineering, Clinical experts, and Go-To-Market teams to shape the roadmap and product direction for these areas. Help translate complex clinical workflows and business goals into clear, user-centered product strategies.

  • Ensure High-Quality Design Across Complex Systems

    • Ensure your team delivers thoughtful, high-quality design work across complex workflows that span patient care, lab collaboration, and practice growth. Provide design guidance and feedback at key moments to help teams move quickly while maintaining a high bar for usability and clarity.

  • Advocate for Doctors and Their Workflows

    • Champion the perspective of dental practices in product decisions. Ensure that the tools we build reduce friction for doctors, support confident patient conversations, and help practices operate more effectively.

  • Connect Strategy to Execution

    • Help your team move from early exploration and vision to concrete product outcomes. Guide designers in framing problems, forming hypotheses, and delivering iterative improvements that move key business and user metrics forward.

  • Build Strong Cross-Team Alignment

    • Clinical workflows and growth experiences often span multiple parts of the platform. You’ll work across teams to ensure design decisions are consistent, scalable, and aligned with the broader product system.

  • Contribute to the Design Organization

    • As a design manager, you’ll also help shape the broader design organization—participating in hiring, refining design processes, and contributing to how design operates and grows at Dandy.

What We're Looking For

  • 7+ years of product design experience, with at least 2+ years leading or managing product designers

  • Experience guiding teams through complex product areas, resulting in designs that had impacts against company goals and KRs

  • Strong product thinking and ability to partner with Product and Engineering leaders on roadmap direction

  • Demonstrated ability to coach designers and help them grow their craft, strategic thinking, and autonomy

  • Experience balancing business goals, technical constraints, and user needs

  • Excellent communication and stakeholder alignment skills

  • Ability to operate comfortably in ambiguous problem spaces and help teams move toward clarity

Bonus Points For

  • Experience designing or managing teams working in healthcare, dental, or clinical technology

  • Experience with growth, revenue, or practice-management tooling

  • Background in workflow-heavy platforms or operational tools

  • Experience scaling design teams in fast-growing startups

Req ID: J-1044

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.

What the Team is Saying

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The Company
HQ: New York, NY
1,800 Employees
Year Founded: 2020

What We Do

Dandy is transforming the massive ($400B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we’re building custom, end-to-end, precision software and manufacturing from the ground up to provide high-quality, consistent, and affordable restorations to our doctors and their patients. 2 million people already have a Dandy product in their mouth and that number is rapidly growing.

Why Work With Us

At Dandy, we move fast—learning, growing, and tackling big challenges alongside the smartest, most driven teammates. We embrace discomfort, knowing growth happens outside our comfort zones.

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Dandy Offices

Remote Workspace

Employees work remotely.

We flex-first, which means trusting you to own your day and deliver, working where and how you want. We empower everyone to balance work and life in the way that works best for them. Due to the nature of the work, some roles need to be on-site.

Typical time on-site:
HQNYC HQ
Brazil
Canada
Costa Rica
South Africa
Egypt
United Kingdom
United Kingdom
France
Germany
Mexico
Australia
Italy
Spain
Carrollton, TX
Indianapolis, IN
Company Office Image
Lehi, UT
Company Office Image
Provo, UT
Singapore
Learn more

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