Job Posting Title:
Senior Manager- Global Trade Optimization & Special ProgramsReq ID:
10158473Job Description:
About the Role:
The Senior Manager, Global Trade Optimization & Special Programs leads the architectural design, deployment, systemic maintenance, and health-tracking of the enterprise frameworks for structural customs savings, duty avoidance, and global supply chain security alignment. This role exercises end-to-end programmatic authority over non-transactional specialized regimes—including Foreign Trade Zones (FTZs), Duty Drawback, First Sale Valuation (FSV), Free Trade Agreements (FTAs), and international trade supply chain security initiatives such as Authorized Economic Operator (AEO) and the Customs Trade Partnership Against Terrorism (C-TPAT) programs.
Operating with a global mandate, this leader translates dense statutory mechanisms into repeatable, automated, and legally defensible corporate programs that directly maximize margin and lower the enterprise operational Cost Per Unit (CPU). Rather than clearing freight, handling transactional entry filings, or troubleshooting day-to-day port holds (which sits entirely with regional Import Operations), this position serves as a strategic internal consultant and managed service supplier relationship manager.
The Senior Manager holds ultimate decision-making authority over how outsourced FTZ, Duty Drawback, and First Sale providers format, validate, and transmit data for CBP submissions, ensuring perfect structural alignment with peer trade operations, internal technology standards, and governance pillars.
For Tariff Engineering, this role operates strictly in an expert advisory capacity to the sourcing and manufacturing organizations, who retain commercial ownership of the final landed-cost outcomes. For AEO/C-TPAT, this position owns core program maintenance, portal administration, and annual validation letters, while seamlessly routing background supply chain physical security risk assessments and foreign manufacturer field audits to the Global Trade Governance team.
What You Will Do:
Managed Service Provider & Specialist Vendor Governance
- Govern Optimization Service Providers: Manage the end-to-end performance, operational SLAs, and supplier integrity of outsourced Duty Drawback, First Sale, and FTZ administrators.
- Direct First Sale Gatekeeping: Review independent manufacturer valuation findings from external First Sale audit experts; perform high-level verification and critical cross-examination of provider calculations to author the final "Go/No-Go" operational recommendations for Global Trade Leadership.
Trade Program Leadership & Structural Architecture
- Architect Global Special Programs: Provide end-to-end programmatic design, compliance enablement, and qualification frameworks for FTZs, Duty Drawback, Free Trade Agreements, inward/outward processing regimes, and Bonded Logistics Parks across all Disney geographies and lines of business.
- Publish Guideline Frameworks: Author, distribute, and maintain specialized program guidelines, eligibility matrices, and qualification rulesets to be executed explicitly by regional Import Operations teams and external customs brokers.
- Deliver Tariff Engineering Advisory Workflows: Act as the primary internal Trade advisor to Sourcing, R&D, and Manufacturing during early-stage product design lifecycles; identify legally compliant structural duty minimization opportunities.
- Support Global Security & Compliance Certifications: Standardize and support global AEO and C-TPAT frameworks through close alignment with regional trade partners and the Trade Governance team.
Security Program Governance & Portal Administration
- Central AEO & C-TPAT Certifications: Manage the central corporate supply chain security portals, maintain active security profiles, and execute required annual certification and validation workflow letters.
- Threat Awareness: Prioritize, track, and filter supply chain risk intelligence data collected via external data sources and cross-functional partners executing front-end screening to eliminate false positives before routing high-impact threats to the Global Trade Governance team for independent validation and execution of vendor specific compliance oversight actions.
Technology, Data & Value Realization Alignment
- Define Business Technology Requirements: Identify and document high-level business logic and data requirements for optimization programs; partner with the Senior Manager of Trade Technology to translate these business rules into formal functional specifications, approve GTMS automated system configurations, and validate exception rule testing logic.
- Monitor Financial & Margin Impact: In partnership with Finance, measure and report projected and actualized duty avoidance, drawback recovery metrics, and overall program efficiency to validate total value delivery. Create and communicate KPIs for senior leadership.
People Leadership & Cross-Functional Governance
- Lead and Develop Talent: Directly lead, coach, and develop a specialized team of Duty Drawback, Trade Program, and Duty Optimization Analysts. Establish distinct performance models, career pathways, and technical competencies.
- Promote Results-Based Culture: Foster a high-performing team environment focused on interdependence, accountability, and continuous technology design and adoption.
- Corrective and Preventative Action: Partner seamlessly with Global Trade Governance & Systems, and internal/external audit teams during routine reviews, maintaining accountability for root-cause analysis, program quality and corrective actions.
Positioning Within the Trade Management Operating Model
- Responsible for programmatic architecture, vendor SLA governance, savings optimization, implementation guidelines, and structural program guardrails.
- Distinct from Compliance & Regional Ops: Sets the programmatic guidelines that regional Import Operations and external brokers execute; does not write enterprise policy, file daily entry declarations, or run independent risk audits.
- Enterprise Impact: Maximizes margin realization through structural duty avoidance and secures trade velocity via centralized AEO& C-TPAT certification maintenance.
Qualifications and Skills:
- Minimum 8 or more years of progressive experience in international trade, customs compliance, or global program management within a highly matrixed multinational corporate ecosystem or equivalent experience.
- Demonstrated experience designing, configuring, and administering complex duty-savings frameworks, specifically Duty Drawback, FTZs, and multi-regional FTAs managed through co-managed service provider models.
- Solid grasp of core supply chain security certification requirements (AEO & C-TPAT), portal management workflows, and foreign manufacturer security validation protocols.
- Proven people leadership experience directly managing technical analysts or compliance specialists.
- Superior communication skills—adept at translating dense, technical statutory language into clear, business-focused strategic briefs for cross-functional leadership.
Preferred Qualifications
- Licensed Customs Broker (LCB) or equivalent professional trade credential.
- Functional experience administering or validating automated qualification modules within enterprise Global Trade Management Systems (GTMS) or ERPs (e.g., SAP GTS).
Scope & Impact
- Enterprise-wide accountability for a multi-faceted global 8-figure duty savings portfolio.
- Direct impact on: Enterprise P&L (via duty avoidance, drawback optimization, and tariff engineering advisory), corporate cash flow, supply chain resilience, and global systems scaling and adoption.
Job Posting Segment:
Sourcing, Compliance & LogisticsJob Posting Primary Business:
APAC SourcingPrimary Job Posting Category:
International Trade ComplianceEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Celebration, FL, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-09-09Skills Required
- At least 8 years of progressive experience in international trade, customs compliance, or global program management within a multinational corporate environment or equivalent experience.
- Experience designing, configuring, and administering duty-savings frameworks including Duty Drawback, Foreign Trade Zones, and multi-regional Free Trade Agreements through service provider models.
- Understanding of AEO and C-TPAT supply chain security certification requirements, portal management, and foreign manufacturer security validation protocols.
- Direct people leadership experience managing technical analysts or compliance specialists.
- Superior communication skills, including translating technical statutory requirements into strategic business briefs.
- Licensed Customs Broker or equivalent professional trade credential.
- Experience administering or validating automated qualification modules in enterprise Global Trade Management Systems or ERP systems such as SAP GTS.
The Walt Disney Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.
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Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
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Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
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Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.
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What We Do
The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.








