Senior Manager, Global Security Incident Response

Posted 3 Days Ago
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City of Manila, Capital District, National Capital Region, PHL
In-Office
Senior level
Gaming • News + Entertainment
The Role
Leads global security incident response across Melco business units, including threat detection, triage, containment, investigation, and post-incident analysis. Builds mature cyber defense capabilities, improves response playbooks, manages 24/7 monitoring vendors, and leads cyber responders and threat intelligence analysts. Partners with information security leadership to enhance monitoring, automation, governance, frameworks, and response capabilities while ensuring alignment with industry standards and organizational objectives.
Summary Generated by Built In
REQ14901 Senior Manager, Global Security Incident Response (Open)

POSITION SUMMARY: 

The Senior Manager, Global Security Incident Response is responsible in the detection, triage, containment and post analysis of threats and the response to detected threats and cyber-attacks. The role is to build out a mature cyber defense capability for Melco and ensure that the cyber response is advanced and repeatable to ensure the industrialization of Cyber defense within the organization.

PRIMARY RESPONSIBILITIES:

1.    Senior Manager, Global Security Incident Response function for Melco-Resorts and all business units globally.
2.    Lead initiatives and projects to enhance or build new capabilities in Melco, related to threat intelligence, security monitoring, triage and incident response.
3.    Drive continuous enhancement of the cyber incident responses procedures and playbooks to support effective and efficient incident investigation and response.
4.    Manage external vendor performing 24x7 security monitoring and triage for Melco.
5.    Lead a small team of cyber incident responders and threat intel analysts globally to maximize the value on detection and response
6.    Coordinate and influence the Information Security team to ensure the use cases tools and arch are fit for purpose
7.    Work with peers and CISO to ensure the correct automation, contextualization and response capabilities are built across all areas
8.    Coordinate with Information Security team to define the right framework that facilitates evaluation of weaknesses or new risks, which require engineering continuous improvement.
9.     Recommends and/or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign or discipline employees.
10.    Performs ad hoc functions as may be required.  

KEY PERFORMANCE INDICATORS: 

1.    Quality delivery of cyber security monitoring across all Technology assets.
2.    On time and on budget delivery of Information Security monitoring and incident response program uplifts or deployments and aligned with IT and InfoSec roadmap
3.    Ensure Melco Incident response teams has a clear road map to baseline against industry standards and measure the team’s adoption rate and report through Security Risk function any adoption issues
4.    Controls are delivered in a cost- effective way using processes and resources aligned with Melco goals.
5.    Information Security incident response support and governance are provided to all business units 

QUALIFICATIONS:

I.    Experience

Minimum of 10 years working in IT security incident response management roles

II.    Education 
1.    A bachelor’s degree in computer science and an information security or other similar technical
2.    certification such as Certified Information Systems Security Professional (CISSP) or Certified
3.    Desirable certifications - ITIL, GIAC certified incident handler, GIAC Reverse Engineering, CISM, EC Council Computer Hacking Forensics Investigator (CHFI), Certified Ethical Hacker (CEH), OSCP
4.    Malware (GREM), GIAC Certified Forensic Analyst (GCFA)

III.    Skills / Competencies 

1.    Knowledge and tech skills
2.    Excellent knowledge of emerging cyber security, technologies, threats and vulnerabilities Excellent knowledge of emerging cyber security, technologies, threats and vulnerabilities
3.    Experience with Red/Blue teaming exercises and familiarity with MITRE ATT&CK framework
4.    Familiarity with laws, rules and regulations including privacy i.e GDPR
5.    Familiarity with NIST CSF, NIST IR lifecycle and NIST NICE
6.    Excellent knowledge and understanding of security operations and control frameworks
7.    Excellent knowledge and understanding of various frameworks/regulations such as PCI, NIST Cybersecurity Framework, ISO27001 or similar
8.    Excellent knowledge of Advanced Persistent Threats, attack tools, techniques and methods used by adversaries.

9.    Excellent organization, project management mindset
10.    Experience leading a security incident response team
11.    Excellent knowledge of penetration testing services and techniques.

12.    Excellent communication skills including management of crisis response efforts
13.    Excellent written and verbal communication skills and ability to perform working under pressure (i.e incidents)
14.    Experienced in multicultural and regional team management
15.    Ability to define, prioritize and execute process in a structured manner.
16.    Experience in an operational capacity as part of an IT Security incident response function
17.    Experience with networking and TCP/IP traffic, along with Firewall, IDS/IPS, SIEM, SOAR,EPP, EDR, APT, Proxy, IAM, NAC, DLP, Vulnerability Management, Antivirus, Anti-spam, and Spyware solutions.
18.    Experience conducting log and activity review, along with stream or packet capture, in support of intrusion analysis
19.    Desirable - experience on SIEM solutions such as next generation SIEM solutions and programming and scripting

IV.    Other Attributes

1.    Displays a high commitment to delivering results
2.    Leads others to achieve business objectives
3.    Communicates effectively
4.    Achieves agreed objectives and accepts accountability for results
5.    Displays the highest level of integrity
6.    Ability to maintain discretion
7.    Self-motivated
8.    Approachable


Skills Required

  • At least 10 years of experience in IT security incident response management roles
  • Bachelor's degree in computer science, information security, or a similar technical field
  • CISSP or similar information security certification
  • Experience with red/blue teaming exercises and the MITRE ATT&CK framework
  • Knowledge of privacy laws and regulations, including GDPR
  • Familiarity with NIST CSF, NIST incident response lifecycle, and NIST NICE
  • Knowledge of security operations and control frameworks
  • Knowledge of PCI, NIST Cybersecurity Framework, ISO 27001, or similar frameworks
  • Knowledge of advanced persistent threats and adversary tactics, techniques, and procedures
  • Experience leading a security incident response team
  • Knowledge of penetration testing services and techniques
  • Experience managing multicultural and regional teams
  • Operational experience in an IT security incident response function
  • Experience with networking, TCP/IP, firewalls, IDS/IPS, SIEM, SOAR, EPP, EDR, proxies, IAM, NAC, DLP, vulnerability management, antivirus, anti-spam, and spyware solutions
  • Experience conducting log and activity reviews, stream analysis, and packet capture for intrusion analysis
  • ITIL certification
  • GIAC Certified Incident Handler certification
  • GIAC Reverse Engineering certification
  • CISM certification
  • EC-Council Computer Hacking Forensic Investigator certification
  • Certified Ethical Hacker certification
  • OSCP certification
  • GIAC Reverse Engineering Malware certification
  • GIAC Certified Forensic Analyst certification
  • Experience with next-generation SIEM solutions and programming or scripting
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The Company
HQ: Hong Kong, Hong Kong
7,515 Employees

What We Do

Melco Resorts & Entertainment Limited (NASDAQ: MLCO) is an award-winning developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. In Macau, Melco Resorts & Entertainment currently operates City of Dreams Macau (www.cityofdreamsmacau.com), our flagship integrated entertainment resort and home of The House of Dancing Water, the world's largest water-based performance; Altira Macau (www.altiramacau.com), a Forbes-Five-Star luxury hotel; and Mocha Clubs (www.mochaclubs.com), the largest non-casino based operations of electronic gaming machines in Macau. Opened in October 2015 was the Hollywood-themed studio-concept resort, Studio City, a thrilling new cinematic inspired entertainment and leisure destination. It is designed to be the most diversified entertainment offering in Macau, with more world-class entertainment amenities than any integrated resort in the market, representing the pinnacle of entertainment-driven leisure destination experiences in Asia. Beyond Macau, City of Dreams Manila (www.cityofdreams.com.ph) opened its doors to the public in December 2014 and marked the formal entry of Melco Resorts & Entertainment into the fast-growing and dynamic tourism industry in the Philippines. This lavish casino resort at Entertainment City, Manila Bay, Manila features a dazzling array of entertainment and attractions, an upscale shopping mall, a wide range of international dining experiences, three award-winning hotels and spa. Visit mycareer.melco-resorts.com

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