Jobs at Melco Resorts & Entertainment

Supervises contract and agreement coordination, including drafting, renewals, tender documentation, supplier sourcing, commercial negotiations, approvals, performance reviews, and status reporting. Maintains contract databases and checklists, coordinates site visits and supplier meetings, supports Supply Chain with contracting procedures, and tracks bids and cost savings. The role requires strong analytical, organizational, communication, negotiation, and contract-management skills.

Supervises spa therapists while serving as Head Therapist, ensuring luxury treatment quality, guest satisfaction, operational readiness, and compliance with Forbes Travel Guide standards. Delivers onboarding, technical, product, and service training; evaluates competency; maintains training and certification records; supports scheduling, retail initiatives, audits, inspections, and continuous improvement. Oversees adherence to treatment protocols, health and safety requirements, hygiene standards, and brand expectations.

Supports global enterprise IT operations through database, ETL, and data warehouse administration. Responsibilities include monitoring, patching, performance tuning, backups, capacity planning, job scheduling, environment deployment, documentation, high availability, disaster recovery, and troubleshooting. The role also enforces database standards and operational procedures aligned with SOX, ISO, and ITIL requirements.

Leads casino and resort marketing promotions, campaigns, and programs from planning through execution. Develops strategic initiatives, budgets, contracts, market research, and performance analyses; coordinates legal, finance, operations, agencies, and promotional suppliers; secures regulatory approvals; oversees staff training and communications; and drives customer traffic, loyalty, revenue growth, and alignment with brand positioning.

Assists with daily cost control and validation across restaurants, bars, cafes, spa, retail, and other non-gaming operations. Reviews purchasing transactions, inventory transfers, recipes, menu costs, margins, sales reports, and stock levels using BirchStreet and Infrasys. Supports month-end processes, inventory spot checks, monthly stocktakes, cost-of-sales accuracy, reporting, and ad hoc management tasks.

Manage accounts receivable for hotel, F&B, entertainment and mall tenants: post receipts, audit and reconcile card/QR transactions, prepare invoice support, follow up outstanding payments, reconcile balance sheet accounts, file documents, handle enquiries, and assist with ad hoc reporting.

Oversee business development initiatives, manage relationships with clients, and drive sales growth through strategic planning and execution.

The role involves developing new business opportunities, managing client relationships, and driving sales growth for the organization.

Perform pre-employment background screening and due diligence on suppliers, contractors, and candidates. Review documents for inconsistencies, conduct research using public sources, prepare detailed vetting reports and recommendations, and assist the Manager, Corporate Risk & Investigations with other investigative tasks.

Monitor CCTV and access control systems to ensure a safe environment; respond to alarms and incidents; coordinate communications and resources; maintain logs, reports and statistics; assist training and perform administrative and security support tasks for retail and hotel environments.

The Sourcing Officer will manage strategic sourcing, supplier negotiations, and product research for supply chains, ensuring quality products and cost efficiency.

The Non-Gaming Auditor ensures the completeness and accuracy of revenue and expenses from hotel and retail outlets, performing audits, month-end duties, and compliance checks.

Analyze hotel pricing strategies and trends; manage inventory and recommend strategies to optimize room yield for profitability.

Supervise security shift operations, support the Shift Manager, allocate and monitor staff duties, manage incidents and emergencies, maintain security procedures, perform inspections and reporting, and ensure strong customer service and confidentiality.

Monitors casino premises to ensure safety of customers, staff and property. Performs patrols and static posts, access control, crowd management, emergency response, escorts valuables and VIPs, operates basic security equipment, and supports other departments following company policies and procedures.

Provide on-site security for casino premises by performing patrols, static posts, crowd and intoxicated-person management, emergency response, escorting valuables and VIPs, operating basic security equipment, and supporting other departments while maintaining discretion and customer service.

Monitor and analyze casino gaming and cash-handling activity from a central control room to detect, document and report suspicious, illegal, or procedural violations. Operate surveillance and communication systems, maintain confidentiality, liaise with departments, support investigations, and ensure equipment and reporting procedures are followed.

Provide HR administrative support including maintaining physical and digital employee records, updating HRIS, processing HR documents, supporting payroll and benefits enrollment, ensuring compliance with employment law and GDPR, and serving as a first point of contact for HR policy questions.

The Assistant Director drives large-scale infrastructure projects, manages technical teams, ensures IT systems integration, and oversees project delivery from inception to handover.

The Head of IT Engineering develops strategies for IT, enhances engineering practices, and leads teams to adopt modern technologies and improve efficiency.