Business Analyst

Posted An Hour Ago
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2 Locations
Hybrid
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Business Analyst supporting Pfizer’s Global Clinical Supply Data Marketplace. Responsibilities include gathering requirements, analyzing processes and data, developing specifications and documentation, validating dashboards and solutions, monitoring data quality and KPIs, supporting testing and change management, and partnering with technical teams, vendors, data scientists, and AI engineers. The role also provides application support and delivers data-driven recommendations for process improvement and analytics strategy.
Summary Generated by Built In
Global Clinical Supply (GCS) manages the execution of supply chain strategies to deliver Investigational Medicinal Product to patients involved in Pfizer's clinical research trials across the globe.
We are seeking an experienced Business Analyst to join our Global Clinical Supply Strategic Hubs team. The ideal candidate will bridge the gap between business needs and technical solutions, working closely with stakeholders to identify opportunities for data-driven decision-making and process improvement. This role will help shape our analytics strategy and drive the implementation of innovative solutions using data analytics and AI technologies. This role requires providing support across other global time zones based on business need, specifically from 8AM to 5PM EST (equivalent to 8PM to 5AM PH Time, or 9PM to 6AM during daylight saving).
ROLE RESPONSIBILITIES
  • Gather and document business requirements through stakeholder interviews, workshops, and surveys
  • Analyze current business processes and systems to identify areas for improvement and optimization
  • Translate complex business requirements into detailed functional specifications for technical teams
  • Create and maintain documentation including process flows, user stories, and technical specifications
  • Review dashboards and reports created by development team before handing it to business users
  • Collaborate with data scientists and AI engineers to identify opportunities for AI/ML implementation
  • Conduct data analysis and provide actionable insights to support business decision-making
  • Validate and test new solutions to ensure they meet business requirements
  • Present findings and recommendations to stakeholders at all levels
  • Monitor and report on key performance indicators (KPIs)
  • Serve as a liaison between business units and technical teams
  • Maintain and nurture the Data Marketplace's data catalog
  • Profile data to identify data quality issues with data flowing into the GCS Data Marketplace and implement measures to improve data quality. Assist with reporting on data quality and data marketplace metrics.
  • Have a strong understanding of system development life cycle, computer system validation and Good Practice (GxP) requirements.
  • Document tasks, issues and resolutions using designated tracking tools, as applicable.
  • Interface with Digital staff and vendors.
  • Assist with system testing, maintenance and validation of data marketplace
  • Assist with documentation and change management activities for data marketplace
  • Provides application support to customers in an appropriate manner using the GCS Data Marketplace.
  • Support GCS Data Marketplace system testing, reporting, and monitoring efforts

Required Qualifications
  • Bachelor's degree in Business, Computer Science, Information Systems, or related field
  • 3+ years of experience as a Business Analyst in data analytics or related field
  • Strong analytical and problem-solving skills
  • Proficiency in SQL and data manipulation
  • Experience with BI tools (e.g., Spotfire, Power BI, or similar)
  • Excellent documentation and technical writing skills
  • Strong project management and organizational abilities
  • Proven experience in requirements gathering and analysis

Preferred Qualifications:
  • Professional certifications (e.g., CBAP, PMI-PBA, or similar)
  • Experience with Python or R programming
  • Knowledge of machine learning concepts and applications
  • Experience with Agile methodologies
  • Understanding of data governance and privacy regulations
  • Experience in statistical analysis and modeling
  • Knowledge of cloud platforms (AWS, Azure, or GCP)
  • Experience working in supply chain management and pharmaceutical industry

PHYSICAL/MENTAL REQUIREMENTS
  • Ability to work at a computer for extended periods
  • Capacity to manage multiple projects and deadlines simultaneously
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Ability to work both independently and as part of a team
  • Critical thinking and problem-solving capabilities
  • Adaptability to changing priorities and requirements
  • Ability to work in a fast-paced environment
  • Mental stamina for complex problem-solving and analysis
  • Capability to maintain composure under pressure

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
  • Revise as needed: Must be available for periodic meetings with global teams across multiple time zones, including outside regular business hours.
  • Revise as needed: Some international travel may be required to support strategic initiatives and team engagement.

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Logistics & Supply Chain Mgmt
#BI-Hybrid

Skills Required

  • Bachelor’s degree in Business, Computer Science, Information Systems, or a related field
  • 3+ years of experience as a Business Analyst in data analytics or a related field
  • Strong analytical and problem-solving skills
  • Proficiency in SQL and data manipulation
  • Experience with BI tools such as Spotfire, Power BI, or similar
  • Excellent documentation and technical writing skills
  • Strong project management and organizational abilities
  • Experience with requirements gathering and analysis
  • Professional certification such as CBAP or PMI-PBA
  • Experience with Python or R programming
  • Knowledge of machine learning concepts and applications
  • Experience with Agile methodologies
  • Understanding of data governance and privacy regulations
  • Experience in statistical analysis and modeling
  • Knowledge of cloud platforms such as AWS, Azure, or GCP
  • Experience working in supply chain management and the pharmaceutical industry
  • Ability to work across global time zones, including specified extended hours
  • Some international travel may be required

What the Team is Saying

Daniel
Anna
Esteban
Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, dental and vision, mental-health services, telehealth, and eligible Pfizer medications at no cost. Family-building benefits such as infertility treatment, adoption, and surrogacy support further reinforce the offering.
  • Retirement Support — Retirement support includes a 401(k) with employer matching plus an additional company retirement contribution, alongside access to financial-planning resources. This combination is positioned as a meaningful part of total rewards.
  • Leave & Time Off Breadth — Paid time off includes 15 holidays, three to six weeks of vacation depending on service, and the option to purchase additional vacation weeks, plus dedicated caregiver-leave days. Twelve weeks of paid parental leave and backup care resources add flexibility for family needs.

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The Company
HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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Pfizer Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2.5 days a week
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