Senior Manager Global Internal Audit Business Partner

Posted Yesterday
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London, Greater London, England, GBR
In-Office
Senior level
Retail
The Role
Lead ownership of the Optro audit and risk platform, manage configuration and access, build dashboards and reports (Audit Committee), deliver user training, coordinate remediation and testing, analyse data to surface risk trends, support pilot programs and specialised audit reviews, and partner with senior leadership to improve global audit and risk management processes.
Summary Generated by Built In

SENIOR MANAGER, GLOBAL INTERNAL AUDIT BUSINESS PARTNER (12 MONTHS MATERNITY COVER from July 2026)

As Senior Manager, Global Internal Audit Business Partner, you will be the global owner of our internal audit and risk management platform, Optro, to oversee system configuration, manage access rights, and continually enhance tool functionality. You will develop and deliver comprehensive user training, including large-scale sessions and personalised coaching for senior leaders, to ensure effective adoption and utilisation across the organisation.

You will design and build tailored dashboards for global, regional, and divisional stakeholders, enabling them to monitor outstanding actions and aged issues. Coordinating follow-up on global audit findings, you will ensure timely resolution and consistent reporting across all business units and legal entities. Your responsibilities include developing and executing testing methodologies to validate remediation efforts and confirm the closure of action plans.

The role requires preparing high-quality management reports and dashboards for the Audit Committee, providing key updates on audit progress, issue status, and emerging risk themes. You will partner closely with the Global Head of Internal Audit & Risk Management to create executive-level presentations and materials for leadership and board audiences. Leveraging data analytics and visualisation, you will extract insights and communicate risk trends in a compelling manner.

You will also contribute to business pilot programs, research emerging technologies to enhance audit and risk management practices and support specialised audit reviews as needed.

What impact you create at Chanel

This role actively shapes a stronger culture for risk awareness and control effectiveness by ensuring audit action plans are promptly addressed and completed, fostering a culture of accountability and continuous improvement through the House. By ensuring that the Optro platform is optimally configured, accessible, and continuously improved, the successful candidate will empower teams across the globe to effectively track, address, and resolve audit and risk issues. Through insightful dashboards and clear reporting, this role will provide leadership with timely visibility into emerging risks, outstanding issues, and overall management action plan progress, enabling more informed and agile decision-making.

You are energised by

You thrive on collaborating with colleagues across different regions, functions, and backgrounds, and you are inspired by the opportunity to work in a truly global, cross-functional ecosystem. You are motivated by building trusted relationships and sharing your expertise, whether you are leading large-scale training sessions or supporting teams as they adopt new technologies.

Solving real-world business challenges, streamlining processes, and driving continuous improvement gives you energy, especially in a dynamic, fast-paced environment where innovation and adaptability are valued. You are passionate about making a tangible impact by designing dashboards that empower others, delivering actionable insights to leadership, and driving the timely resolution of critical issues.

You find satisfaction in helping others succeed and knowing your work supports both regional teams and global strategy. Being part of an international business where your contributions are visible and valued at the highest levels excites you. Most of all, you are proud to be part of the Global Internal Audit and Risk Management function, where our team motto is "Better Together," reflecting your belief in the power of partnership to achieve lasting results.

What you will bring

  • Internal audit and risk management experience: Background in internal audit, internal control, and risk management, ideally in an international environment. You have a strong ability to analyse processes, identify risks, and propose practical, tailored solutions. Experience in retail, consumer goods, or luxury sectors is highly valued.
  • Technical proficiency: Experience with leading complex system rollouts, including proactively identifying and addressing obstacles before they impact project timelines. Experience with developing data visualisations and dashboards (ideally PowerBI and Sigma) to communicate complex technical audit findings. Prior experience with Optro (formerly AuditBoard) or other global risk and control systems is desirable but not essential.
  • Strong data analytical skills: You are skilled in data analytics, allowing you to extract meaningful insights from complex datasets and inform strategic decisions.
  • Strong communication and presentation skills: Demonstrated capability to clearly articulate complex information and data insights to stakeholders at all levels in a clear, concise and compelling manner.
  • Credentials: Professional qualifications such as Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA) and Chartered Institute of Management Accountants (CIMA) are highly regarded.

What Chanel can offer you

  • In this role, you will deepen your expertise in risk and controls, gaining hands-on experience with business operations across several markets.
  • You’ll broaden your professional network across various markets and disciplines, while joining a collaborative global community dedicated to driving impactful change.
  • Chanel offers a collaborative environment where you can develop your skills, take on new challenges, and make a real impact. This is a unique opportunity to advance your internal audit career within an iconic luxury brand, influencing both regional outcomes and global strategies.
  • The company fosters a strong culture of growth and empowerment, promoting from within and supporting every individual to shape their own professional path. Here, you will be encouraged to grow your leadership, refine your expertise, and make a meaningful contribution to the success of a timeless global brand.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Skills Required

  • Background in internal audit, internal control, and risk management
  • Experience leading complex system rollouts and managing system configuration and access
  • Experience developing data visualisations and dashboards to communicate audit findings
  • Experience with Power BI and Sigma for dashboarding
  • Prior experience with Optro (formerly AuditBoard) or other risk and control systems
  • Strong data analytical skills to extract insights from complex datasets
  • Proven communication and presentation skills, including executive-level materials for leadership and board audiences
  • Ability to design and deliver user training and personalised coaching for senior leaders
  • Experience coordinating follow-up on audit findings and validating remediation/testing methodologies
  • Professional qualifications (CIA, CFE, ACA, ACCA, CIMA)
  • Experience in an international environment; retail/consumer goods/luxury sector experience
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The Company
HQ: Piscataway Township, NJ
16,825 Employees

What We Do

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.

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