Senior Manager, Financial Crime Compliance, Suspicious Activity Reporting

Posted Yesterday
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Singapore, SGP
In-Office
Senior level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Leads a Financial Crime Compliance team conducting complex KYC, enhanced due diligence, name-screening, transaction-monitoring, AML, and fraud investigations. Oversees case quality, SLAs, governance, risk assessments, documentation, escalation of suspicious activity and sanctions concerns, and process improvements. Partners with Operations and Compliance stakeholders while monitoring regulatory developments and ensuring evidence-based case outcomes.
Summary Generated by Built In
About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

 

About the role

Reporting to the FCC Transaction Monitoring Lead and sitting within the Financial Crime Compliance function, this role will lead and oversee a team of analysts and conduct independent, risk-based reviews of complex cases escalated from first- and second-line operations, covering KYC, name screening and transaction monitoring. The role will apply sound judgement and provide clear, well-supported outcomes in line with established procedures

Responsibilities:

  • Oversee, mentor and train a team of FCC L3 analysts, ensuring high-quality case resolution, adherence to SLAs and process governance.

  • Review and resolve assigned KYC, enhanced due diligence, name-screening and transaction-monitoring cases, including alerts escalated from operational teams, in line with established procedures and applicable timelines.

  • Assess customer profiles, ownership and control structures, business activities, transaction patterns, counterparties and relevant supporting information.

  • Conduct appropriate internal and external research and critically assess information provided by customers or internal stakeholders.

  • Reach clear, evidence-based conclusions or recommendations, documenting the rationale, supporting evidence and any required follow-up actions.

  • Identify financial-crime risks, recurring themes and opportunities to improve processes or controls, and escalate complex or higher-risk cases, potential sanctions matches and suspicious activity concerns in line with established procedures.

  • Apply relevant local and global Financial Crime Compliance policies and procedures, maintain complete and accurate case records, and collaborate effectively with Operations and Compliance stakeholders.

  • Stay up-to-date with relevant financial-crime risks and regulatory developments, and support related Financial Crime Compliance Activities as needed.

  • Perform any ad-hoc tasks required by the line manager.

What you will bring:

  • Degree qualified or at least 8 years of working experience in the FCC space.

  • Proven track record of working in an AML/CTF or fraud investigations role.

  • Strong analytical and investigative skills, with the ability to assess complex information and reach well-reasoned conclusions.

  • Understanding of financial-crime risks, typologies and risk-based review practices.

  • Sound judgement, ownership and the ability to work independently in a fast-paced environment.

  • Excellent written and verbal communication skills, with strong attention to detail.

  • Experience in FinTech or start-up experience is strongly preferred.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • Degree qualification or at least 8 years of Financial Crime Compliance experience
  • Proven experience in AML/CTF or fraud investigations
  • Strong analytical and investigative skills
  • Ability to assess complex information and reach well-reasoned conclusions
  • Understanding of financial-crime risks, typologies, and risk-based review practices
  • Sound judgment, ownership, and ability to work independently in a fast-paced environment
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • FinTech or startup experience

What the Team is Saying

Airwallex Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is described as strong for the U.S., with 20 vacation days plus 12 company holidays, alongside extras like a paid birthday day and volunteer days. Feedback suggests this breadth supports work-life needs when workloads allow time to use it.
  • Healthcare Strength — Core health coverage includes medical, dental, and vision insurance, with additional protection via short- and long‑term disability and basic life insurance. Mental‑health and wellbeing resources such as an Employee Assistance Program and access to therapy/coaching are also highlighted.
  • Equity Value & Accessibility — Eligible roles can receive equity (e.g., RSUs), which can enhance total compensation over time. This component is presented as a meaningful upside when grant terms and company performance align.

Airwallex Insights

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The Company
HQ: San Francisco, CA
2,700 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000+ businesses worldwide – including Brex, Navan, Qantas, SHEIN, McLaren and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable, and we've hired that way ever since. We move fast, think globally, and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious, let's talk.

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Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
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