Senior Manager, Engineering - Onboarding

Posted An Hour Ago
Be an Early Applicant
25 Locations
In-Office or Remote
218K-264K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Circle's platform connects traditional finance and digital assets to create a secure, always-on digital economy.
The Role
Leads the engineering team building Circle’s customer onboarding and lifecycle management platform. Responsibilities include developing scalable onboarding automation, customer lifecycle capabilities, partner-facing APIs and SDKs, compliance tools, and product-specific verification workflows. The role owns architecture, reliability, security, operational excellence, cross-functional delivery, hiring, coaching, and development of senior and staff engineers across risk, compliance, fraud, product, and engineering teams.
Summary Generated by Built In
Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com .
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for
As a Senior Engineering Manager on Circle's Risk and Compliance Engineering team, you will lead the engineering team responsible for building and scaling our centralized customer onboarding and lifecycle management platform, a foundational component of Circle's risk management and regulatory compliance infrastructure. Your team will develop capabilities supporting the entire customer journey, from initial engagement and onboarding through ongoing customer relationship changes, additional product adoption, and product-specific onboarding requirements. Onboarding serves as a critical first line of risk control, establishing the customer identity, eligibility, risk assessments, and compliance safeguards that shape Circle's operating environment and support downstream fraud prevention, ongoing risk management, and regulatory compliance. You will drive the development of scalable automation, partner-facing SDKs, and internal compliance tools that enable seamless, secure customer experiences across Circle's products and jurisdictions. Working closely with Product, Risk, Compliance, and Engineering stakeholders, you will guide technical architecture, engineering execution, and operational excellence while developing a high-performing, inclusive engineering team.
What you'll work on
  • Lead and develop the engineering team responsible for Circle's centralized customer onboarding and lifecycle management platform, establishing foundational risk and compliance capabilities.
  • Build scalable business and consumer onboarding automation that supports customers from initial engagement through activation across Circle's products.
  • Design and evolve a unified customer lifecycle platform that manages changes in customer relationships, product combinations, and onboarding requirements over time.
  • Guide the development of partner-facing SDKs, APIs, and integrations that enable seamless onboarding and product activation experiences within third-party applications.
  • Build extensible product-specific onboarding capabilities that support customer eligibility, additional verification, and jurisdiction-specific compliance requirements as customers adopt new Circle products.
  • Develop internal tools and partner with Product, Risk, Compliance, Fraud, and Engineering teams to support customer reviews, lifecycle changes, and downstream risk management.
  • Drive architectural decisions, engineering reliability, security, and operational excellence while coaching senior and staff-level engineers and developing a high-performing, inclusive engineering team.

What you'll bring to Circle
Core Requirements
  • 10+ years of relevant software engineering experience, including 3+ years of people management experience.
  • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
  • Strong technical background designing scalable distributed systems, APIs, and complex backend platforms.
  • Demonstrated ability to provide technical guidance, coach, and mentor senior and staff-level engineers while supporting their professional growth.
  • Experience making architectural decisions and delivering secure, reliable systems with high standards for engineering and operational excellence.
  • Strong people leadership, execution, and cross-functional collaboration skills, including hiring, performance management, and delivery ownership.

Preferred Requirements
  • Experience building customer onboarding, identity verification, KYC/KYB, or regulatory compliance platforms.
  • Experience developing partner-facing APIs, embeddable SDKs, or workflow automation for consumer and business applications.
  • Familiarity with financial services, fintech, payments, or jurisdiction-specific regulatory requirements.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $217,500 - $264,167
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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Skills Required

  • 10+ years of relevant software engineering experience
  • 3+ years of people management experience
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience
  • Strong technical background designing scalable distributed systems, APIs, and complex backend platforms
  • Experience providing technical guidance and coaching senior and staff-level engineers
  • Experience making architectural decisions and delivering secure, reliable systems
  • Strong people leadership, execution, and cross-functional collaboration skills
  • Experience with hiring, performance management, and delivery ownership
  • Experience building customer onboarding, identity verification, KYC/KYB, or regulatory compliance platforms
  • Experience developing partner-facing APIs, embeddable SDKs, or workflow automation
  • Familiarity with financial services, fintech, payments, or jurisdiction-specific regulatory requirements

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The Company
HQ: New York, NY
1,050 Employees
Year Founded: 2013

What We Do

Circle (NYSE: CRCL) is a global, internet financial platform company powering the foundation of an open, borderless, and programmable economy. Circle connects financial institutions, enterprises, and developers to the next generation of the internet financial system through digital assets such as USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Supporting trillions of dollars in economic activity and serving hundreds of millions of users worldwide, Circle enables value to move with the speed, security, and transparency of the internet. Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

Why Work With Us

Our employees are treated as people first with a real purpose for being here. Circle has created an environment where people can thrive, grow, be challenged, and constantly build on their career. It's this same environment that draws competitive strength from within our employee base.

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Circle Offices

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Employees work remotely.

Do your best work from home! Our remote jobs empower you to work around your life schedule. Want to switch up your work spot? We provide access to coworking locations globally. Need time away? We offer flexible paid time off beyond paid holidays

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