Senior Manager, Education and Training

Overview: 

SageSure, a leader in catastrophe-exposed property insurance, is seeking an Sr. Manager, Education & Training to develop best-in-class curriculum and training materials to educate external and internal stakeholders on SageSure’s products and processes. 

The Sr. Manager, Education & Training works closely with teams from across the organization to identify education opportunities (e.g., new products, services, change management) for our contracted producers and internal team members. This role is responsible for leading the Education & Training team in the development and facilitation of webinars, training documents, videos, microlearning, and more—ultimately to elevate SageSure’s brand and drive engagement as we continue to grow rapidly.

What you’d be doing: 

• Leading overall curriculum strategy to educate producers and internal team members on SageSure’s expanding suite of insurance products, services, and processes.
• Partnering with internal stakeholders to determine training needs and ensure all relevant audiences have the materials and training they need to succeed.
• Overseeing the development and distribution of producer-facing marketing collateral for 100+ products, including product highlights and underwriting eligibility overviews.
• Overseeing the development of webinars, videos, and microlearning for producers and internal team members regarding our products, quoting platform, policy servicing, general insurance concepts, and more.
• Regularly reviewing all training materials across the organization to ensure accuracy, consistency, and brand adherence, while identifying any gaps or opportunities for new resources.
• Monitoring and optimizing training initiatives, focusing on continuous improvement.
• Identifying and tracking KPIs to measure success and report regularly to key stakeholders.
• Managing the Education team’s budget and vendor contracts.
• Staying on top of learning trends, best practices, and technology. 

We’re looking for someone who has:

• At least 7 years of professional training experience in a B2B setting.
• Proven experience in instructional design theory, curriculum building, or other educational development skills.
• Excellent verbal/written communication and presentation skills.
• A passion for connecting and resonating with a professional audience.
• Demonstrated ability to incorporate creative and innovative solutions in a learning environment.  
• Strong organizational skills with the ability to thrive in a fast-paced, collaborative environment and meet deadlines.
• Hands-on experience with e-learning, video, and other learning creation and design software (i.e., On24, Articulate, Camtasia, Vimeo, etc.).
• Proficiency in Microsoft Office programs.
• High computer literacy and an ability to learn new systems quickly.
• Bachelor’s degree in education, training and development, marketing, or related experience/certifications. 

Highly preferred candidates also have: 

• Experience in the property and casualty insurance industry. 

About the Marketing Team at SageSure:

A growing creative, strategic, and specialized team collaborates to handle every aspect of the marketing functions at SageSure, from campaign strategy and market analysis to brand marketing and communications. Marketing at SageSure drives the business forward, helping us meet our ambitious business objectives and produce measurable results. In other words, your work directly contributes to the organization's success. This is your opportunity to enhance your skills, leverage your subject matter expertise, collaborate cross-functionally, learn from service-oriented leaders across the business, and make your mark. Join us, and let’s grow together.