Sr Manager of Software Engineering

Job Description
When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact. You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking Customer Acquisition and Marketing Platforms team, you will take on a leadership role by offering technical coaching and advisory to multiple technical teams. Additionally, you will anticipate the needs and potential dependencies of other functions within the firm.
Job Responsibilities:

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level engineers working on basic to moderately complex tasks
• Make decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation
• Executes solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Works in an Agile development environment with team members, including Product Owners
• Develops secure, high-quality production code, review and debug code written by others, and drive decisions influencing product design, application functionality, and technical operations
• Ensures quality and completeness of the product through unit, component, integration, and end-to-end testing
• Serve as a subject matter expert in one or more areas of focus and actively contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the end-to-end development life cycle
• Influence peers and project decision makers to consider the use and application of leading-edge technologies

Required qualifications, capabilities and skills:

• Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Experience managing software engineering teams to deliver high-quality, production-grade solutions
• Experience guiding teams to accomplish objectives aligned with strategic initiatives
• 7+ years of demonstrated coaching and mentoring experience
• 7+ years of hands-on experience in Java, REST services, Spring and Spring Boot
• 4+ years of hands-on experience with AWS especially Terraform, EKS, ECS, and Lambda
• 4+ years of hands-on experience with databases (MySQL, PostgreSQL, Cassandra)
• Collaborate with various stakeholders and independently tackle design and functionality challenges with minimal oversight
• Hands-on practical experience delivering system design, application development, testing, and operation stability
• Excellent problem solving and analytical skills with strong customer focus
• Strong verbal and written communication skills

Preferred Qualifications, Capabilities, and Skills:

• Experience recruiting, mentoring, and rewarding top talent
• Strong Python experience, especially in the context of developing Agentic and Data solutions for large financial platforms
• Experience with Agentic technologies (esp. LangChain), including design and implementation of production-grade solutions
• Experience using Snowflake, Databricks or a similar PaaS offering
• Familiarity with Graph databases

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.