NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.
We need innovative and hard-working people to help us reach our goals. We are looking for a Senior Customer Program Manager to join NVIDIA’s Datacenter Engineering & Operations Team. In this critical role, you will be the cross-section between execution and strategy, driving impactful programs and delivering measurable results across many functions of the organization. The ideal candidate will bring strong relationship management expertise, a proven project management foundation, and the ability to thrive in fast-paced environments while ensuring successful outcomes with internal collaborators. This is an opportunity to work on ground breaking technologies while influencing outcomes at scale.
What you'll be doing:
Drive Cross-Functional Execution: Provide horizontal leadership across R&D, Project Management, and Operations teams to deliver complex programs, resolve high-priority customer concerns, and ensure global alignment on objectives.
Act as a Trusted Partner to Internal R&D Customers: Build strong relationships with internal customers to understand operational and capacity needs and translate them into clear, actionable deployment and execution plans.
Own Program Communication & Visibility: Develop and present executive-level updates, dashboards, and Quarterly Business Reviews (QBRs) to communicate program health, risks, and outcomes.
Enable Strategic Alignment & Road Mapping: Facilitate customer discussions to align priorities and ensure initiatives support long-term business objectives.
Optimize Capacity & Resource Planning: Build and manage resource models to forecast demand, prevent bottlenecks, and support large-scale infrastructure deployments.
Lead Issue Management & Resolution: Intake, prioritize, and drive closure of customer-reported concerns, ensuring accountability and timely resolution across teams.
What we need to see:
Bachelor’s in Computer Science, Engineering, or a related field, or equivalent experience.
10+ overall years of program/project management experience in the high-tech industry with a preferred focus on datacenter infrastructure.
4+ years leading or managing a team in the high-tech industry.
You should have a history of influencing decisions and coordinating teams in a cross-functional, multinational environment.
Excellent communication, and interpersonal skills with the ability to prioritize issues and drive cross-functional alignment.
Ways to stand out from the crowd:
Strong leadership in matrixed collaboration, conflict resolution, and consensus-building supporting both internal and external customers.
Strong background thriving in dynamic, high-growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.
Program Management certification / training is a plus.
You will also be eligible for equity and benefits.
This posting is for an existing vacancy.
NVIDIA uses AI tools in its recruiting processes.
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Skills Required
- Bachelor's in Computer Science, Engineering, or related field, or equivalent experience.
- 10+ years of program/project management experience in the high-tech industry (preferred focus on datacenter infrastructure).
- 4+ years leading or managing a team in the high-tech industry.
- History of influencing decisions and coordinating teams in a cross-functional, multinational environment.
- Excellent communication and interpersonal skills with ability to prioritize issues and drive cross-functional alignment.
- Program Management certification or training.
- Strong leadership in matrixed collaboration, conflict resolution, and consensus-building.
- Proven adaptability in dynamic, high-growth environments.
NVIDIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.
-
Equity Value & Accessibility — Equity awards and a discounted ESPP are highlighted as core parts of total compensation, enabling employees to share in the company’s success. Stock-based compensation and the two-year lookback ESPP are consistently described as especially valuable.
-
Healthcare Strength — Health coverage is portrayed as robust, with comprehensive medical, dental, and vision options alongside mental health support and on-site care resources. Employer HSA contributions and wellness perks reinforce the depth of the offering.
-
Retirement Support — Retirement programs are depicted as strong, featuring a meaningful 401(k) match with Roth options and support for Mega Backdoor Roth contributions. These elements position long-term savings as a notable advantage of the total rewards package.
NVIDIA Insights
What We Do
NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”
