At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
POSITION SUMMARY
**We are seeking qualified candidates across the country for this remote or hybrid opportunity**
POSITION SUMMARY
The Senior Manager, Commissions - Voluntary Business Operations is a lead role in Voluntary Business Operations responsible for managing broker and technology partner commission payments. Oversees commission calculations, payment systems, and broker relationship management while ensuring accuracy and compliance with compensation agreements.
CORE REQUIREMENTS
- Experience managing commission payment processes in insurance/benefits industry.
- Strong understanding of broker compensation structures and payment systems, specifically for voluntary benefits including Group Accident, Critical Illness, and Hospital Indemnity.
- Ability to develop and implement commission calculation methodologies.
- Experience with broker compensation agreements and contract terms.
- Proficiency in commission management systems and financial software.
- Strong analytical and problem-solving skills.
- Excellent communication skills for broker interactions.
EDUCATION
- Bachelor’s degree in Business, Finance, or related field, or equivalent work expereince.
PREFERRED QUALIFICATIONS
- Knowledge of commission payment platforms and systems.
- Experience handling broker inquiries and resolving payment disputes.
- Understanding of broker of record (BOR) changes and implications.
- Background in operations or financial processing.
- Advanced Excel skills.
- Experience with process improvement and automation.
- Knowledge of insurance regulatory requirements.
- Experience partnering with sales teams and understanding sales compensation structures.
KEY RESPONSIBILITIES
- Ensure accurate and timely commission payments.
- Develop and maintain commission calculation systems.
- Respond to broker inquiries and resolve payment issues.
- Monitor payment accuracy and reconciliation.
- Maintain documentation of commission agreements.
- Collaborate with Sales, Finance, and Technology teams.
- Implement process improvements for efficiency.
Pay Range
The typical pay range for this role is:
$67,900.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
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Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
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No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
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Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 07/24/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
