First Line Quality Manager

Posted 14 Hours Ago
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Enfield, CT, USA
In-Office
102K-145K Annually
Mid level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
Front-line quality leader managing inspectors to ensure compliance with AS9100/9120 and customer drawings. Lead process improvements, review quality IT solutions, manage budget, maintain FAA configuration, and build stakeholder relationships. Requires domestic travel up to 25% and adherence to export control (U.S. Person).
Summary Generated by Built In
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Global Services (BGS), Distribution Business, is looking for a dynamic First Line Quality Manager to join our Team of Quality Professionals in Enfield, CT.
Front-line leader, who manages a team of quality inspectors supporting various sites, adhering to AS9100/9120 standards. Review and provide daily workload, direction, guidance and coaching while holding themselves, team, and peers to the highest standards. Lead with a focus on safety, quality, and integrity, fostering a culture rooted in humility, inclusion, and transparency. Additionally, actively seek to incorporate best leadership practices.
Acquires and oversees resources for the team and driving process improvements. Establishes and sustains relationships and partnerships with internal and external customers, stakeholders, peers, partners, suppliers, and direct reports.
Essential Job Duties and Responsibilities:
  • Develops, administrators, and maintains quality control procedures and activities required to ensure that the company's products comply with drawing and customer requirements.
  • Lead/coach Process Improvement teams across Functions
  • Review and manage IT solutions that support the Quality organization
  • Execute quality department budget and manage expenses to approved budget
  • Performs other duties as assigned
  • Lead/develop assigned team to ensure material configurations support drawing and business requirements
  • Maintain FAA configuration and eligibility across business unit

To be considered for this position you will be required to complete an assessment as part of the selection process. Failure to complete the assessment will remove you from consideration.
Basic Qualifications (Required Skills and Experience)
  • Candidates must have at least one year of experience in leadership role (team leader, temp manager, large scale cross functional project/program management, or format manager experience) OR have completed the Boeing internal course "Exploring Leadership."
  • 3+ years of experience in the Commercial/Defense or Distribution Aviation Industry
  • Knowledgeable of AS9100/9120 and ASA-100 Standards
  • Proficient computer skills and thorough knowledge of MS Office programs (Excel, Access, etc.)
  • FAA, CAA, EASA Experience
  • Ability and willingness to travel domestically up to 25% of the time

Export Control Requirements:
This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Preferred Qualifications (Desired Skills and Experience)
  • Bachelor's Degree - Engineering, Engineering Management, Industrial Engineering or related field of stud
  • 3+ years of leading teams
  • Experience in a role that required creative, critical thinking and troubleshooting skills, strong collaborative skills, strong written and verbal communication
  • Strong analytical, organizational, and troubleshooting skills
  • Proficient communication skills regarding performance, coaching, discipline
  • Experience in Aerospace Quality Assurance and Inspection
  • Knowledge of Aviation Regulatory Compliance
  • Detail-oriented, efficient, and able to work in a fast-paced environment

Conflict of Interest:
  • Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.

Requested Competencies:
Accountability and Responsibility
Demonstrates a willingness to accept responsibility and accountability for one's actions. Exhibits a moral, legal or mental accountability in areas of responsibility.
Adaptability
Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, and/or cultures.
Change Management
Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitates the implementation and acceptance of change within the workplace.
Continuous Improvement
Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implements solutions, and measures impact.
Continuous Learning
Demonstrates an interest in personal learning and development. Seeks feedback from multiple sources about how to improve and develop; modifies behavior based on feedback or self-analysis of past mistakes. Take steps to develop and maintain the knowledge, skill, and ability to perform.
Innovation / Creativity
Discovers new opportunities and solutions for problems by looking beyond current practices and using innovative thinking. Try different and novel ways to deal with work problems and opportunities.
Planning and organizing
Effectively plan what is to be achieved and involve all relevant stakeholders. Anticipate important or critical events, identifying resource requirements and assigning responsibility for specific work, including deadlines and performance expectations. Demonstrate the use of information -gathering techniques, analyzing situations and identifying implications to make correct decisions. Demonstrate ability to monitor progress and to make changes as required.
Strategic Decision Making
Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
Teamwork
Demonstrates a commitment to the mission and motivation to combine the team's energy and expertise to achieve a common objective. Understands the dynamics of effective teamwork to attain higher levels of performance. Demonstrates ability to work as a member of a team.
Technical Competencies
Systems Thinking
Ability to understand the big picture and the inter-relationships of all positions and activities in the system, including the impact of changes in one area on another area. This includes the ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $102,000 - $145,000
Applications for this position will be accepted until Jul. 15, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Skills Required

  • Minimum one year leadership experience (team leader, temp manager, large cross-functional program) or completion of Boeing "Exploring Leadership" course.
  • 3+ years of experience in the Commercial/Defense or Distribution Aviation Industry.
  • Knowledge of AS9100/9120 and ASA-100 standards.
  • Proficient computer skills with thorough knowledge of MS Office programs (Excel, Access).
  • FAA, CAA, and EASA experience.
  • Ability and willingness to travel domestically up to 25% of the time.
  • Completion of a pre-selection assessment as part of the hiring process.
  • Meet U.S. export control compliance: must be a "U.S. Person" (U.S. Citizen, lawful permanent resident, refugee, or asylee).
  • Satisfy Boeing Conflict of Interest (COI) assessment process.
  • Maintain FAA configuration and eligibility across the business unit.
  • Bachelor's Degree in Engineering, Engineering Management, Industrial Engineering or related field of study.
  • 3+ years of leading teams (preferred).
  • Experience in Aerospace Quality Assurance and Inspection (preferred).
  • Knowledge of aviation regulatory compliance (preferred).
  • Strong analytical, organizational, communication, and troubleshooting skills (preferred).

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support For most U.S. nonunion roles, the company matches 401(k) contributions with immediate vesting, and a student‑loan feature counts eligible payments toward earning the company match. Some union agreements also include robust retirement terms, combining a match up to a set percentage with an additional company contribution.
  • Parental & Family Support Paid parental leave is provided at full pay for birth, adoption, surrogacy, or foster placement, alongside adoption and surrogacy assistance. Family resources such as specialized health programs and backup child and elder care are available.
  • Healthcare Strength Coverage spans medical, dental, and vision plus mental‑health and specialty clinical programs (e.g., cancer support and centers of excellence), with many benefits beginning soon after hire. Virtual care, coaching, and access to licensed therapists are included.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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