(Senior) Manager, Business Development, SME & Growth

Posted 7 Hours Ago
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Ho Chi Minh City, VNM
In-Office
Senior level
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Leads and develops a Vietnam-based Account Executive team, owning revenue targets, pipeline health, forecasting, sales execution, coaching, hiring, and performance management. The role improves consultative B2B sales processes, supports strategic deals, maintains CRM discipline, and partners cross-functionally to strengthen customer outcomes and scalable SME and growth sales motions. This is an onsite position in Hanoi or Ho Chi Minh City.
Summary Generated by Built In
About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

 

About the team

The SME & Growth team at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.

If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.

What you'll do

Lead, coach, and develop a high-performing Account Executive (Business Development) team in Vietnam, translating company strategy into consistent sales execution, revenue growth, and strong customer outcomes. You will own team performance across revenue, pipeline health, forecast quality, and sales discipline, while helping build a scalable sales motion for SME and growth customers.

This is an onsite role based in Hanoi or Ho Chi Minh City.

Responsibilities:

  • Own team revenue and commercial targets by setting clear goals, priorities, and execution plans.

  • Establish a consistent operating rhythm through pipeline reviews, deal reviews, team meetings, one-to-ones, and performance reviews.

  • Coach Account Executives across prospecting, qualification, discovery, solution positioning, objection handling, negotiation, and closing.

  • Improve pipeline coverage, opportunity quality, stage progression, close plans, forecast accuracy, conversion, and sales velocity.

  • Maintain strong CRM discipline, ensuring pipeline data, next steps, close dates, and forecasts reflect the underlying business reality.

  • Join strategic customer and deal discussions, helping Account Executives navigate complex, consultative sales cycles.

  • Partner with Marketing, Partnerships, Customer Success, Operations, Product, and Revenue teams to improve lead quality, customer handovers, sales processes, and customer outcomes.

  • Share customer, market, and competitive insights to inform sales plays, enablement, product priorities, and go-to-market strategy.

  • Support hiring, onboarding, ramping, training, performance management, and career development for Account Executives.

  • Build a culture of ownership, collaboration, experimentation, accountability, and continuous improvement.

  • Work from our Vietnam office five weekdays a week

Minimum qualifications:

  • At least 7 years of relevant experience in banking, payments, PSP, fintech, e-commerce or platform-based businesses.

  • Demonstrated experience in B2B sales, ideally in a consultative, solution-led, or complex sales environment.

  • Experience leading, coaching, or mentoring Account Executives or another quota-carrying sales team.

  • A consistent track record of delivering against revenue targets and building a healthy sales pipeline.

  • Strong understanding of sales methodology, forecasting, CRM discipline, pipeline management, and performance management.

  • Experience coaching discovery, value-based selling, negotiation, and deal execution.

  • Excellent communication, coaching, stakeholder management, and problem-solving skills.

  • Ability to balance strategic thinking with hands-on execution and direct involvement in important deals.

  • Strong commercial judgment and comfort using data to diagnose performance and make decisions.

  • High ownership, resilience, integrity, and a customer-first mindset.

  • Ability to operate effectively in a fast-paced, changing environment.

Preferred qualifications:

  • Experience scaling a sales team or launching a new market, segment, or sales motion.

  • Experience managing enterprise, mid-market, SME, or cross-border customers.

  • Familiarity with Salesforce, sales engagement tools, and revenue intelligence platforms.

You'll thrive here if

  • You have a track record of hitting your numbers, and you’re motivated by stretch goals.

  • You own the outcome and you don't wait for permission to fix what's broken.

  • You’re motivated by working alongside people whose ambition pushes you to raise your own bar.

  • You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.

  • You connect dots across functions and hold the big picture without losing grip on the details.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • At least 7 years of relevant experience in banking, payments, PSP, fintech, e-commerce, or platform-based businesses
  • Demonstrated B2B sales experience, preferably in consultative, solution-led, or complex sales environments
  • Experience leading, coaching, or mentoring Account Executives or another quota-carrying sales team
  • Consistent track record of delivering revenue targets and building a healthy sales pipeline
  • Strong understanding of sales methodology, forecasting, CRM discipline, pipeline management, and performance management
  • Experience coaching discovery, value-based selling, negotiation, and deal execution
  • Excellent communication, coaching, stakeholder management, and problem-solving skills
  • Ability to balance strategic thinking with hands-on execution and involvement in important deals
  • Strong commercial judgment and ability to use data to diagnose performance and make decisions
  • High ownership, resilience, integrity, and customer-first mindset
  • Ability to operate effectively in a fast-paced, changing environment
  • Experience scaling a sales team or launching a new market, segment, or sales motion
  • Experience managing enterprise, mid-market, SME, or cross-border customers
  • Familiarity with Salesforce, sales engagement tools, and revenue intelligence platforms

What the Team is Saying

Airwallex Compensation & Benefits Highlights

  • Healthcare Strength — Available descriptions highlight medical, dental, vision, life, disability, and mental‑health/EAP coverage for U.S. employees, with Modern Health/Rula noted in eligible markets. Feedback suggests this comprehensive core health coverage is a standout element of the package.
  • Leave & Time Off Breadth — U.S. postings cite 20 vacation days plus 12 company holidays, alongside birthday leave and three volunteer days in some locations. These policies are portrayed as generous and complemented by flexible remote‑work options in approved locations.
  • Equity Value & Accessibility — Eligible employees may receive RSUs or stock options in many markets, with U.S. materials noting RSUs via Carta and performance‑based bonuses. Feedback suggests this ownership component is a key part of total compensation.

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The Company
HQ: San Francisco, CA
2,700 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000+ businesses worldwide – including Brex, Navan, Qantas, SHEIN, McLaren and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Airwallex was founded by people told their idea was unreasonable, and we've hired that way ever since. We move fast, think globally, and give you ownership from day one. If you want to pioneer global finance at scale alongside the ambitious, let's talk.

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About our Teams

Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
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