Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
Role Description and Mission:
The Senior Machine Learning Engineer plays a crucial role in advancing the capabilities of our machine learning initiatives. This position is pivotal in developing and deploying cutting-edge algorithms and models to enhance our operational efficiencies and customer satisfaction metrics.
Key Outcomes:
- Design, develop, and implement machine learning models and algorithms to optimize operations and service delivery.
- Collaborate closely with cross-functional teams to define requirements, conduct feasibility analysis, and deliver scalable solutions.
- Lead the full lifecycle of machine learning projects, from ideation through to deployment and maintenance.
- Ensure adherence to best practices in machine learning, including model evaluation, validation, and monitoring.
- Drive innovation and continuous improvement in machine learning applications and processes.
- Provide technical guidance and mentorship to junior team members.
- Stay abreast of advancements in machine learning techniques and technologies to recommend improvements and new approaches.
Skills, Education and Experience:
- Bachelor's degree in Computer Science, Engineering, Mathematics, or related field. Advanced degree preferred.
- 3-5 years of experience in software application development and design experience.
- 3-5 years experience working with Machine Learning systems.
- 3-5 years of experience with AWS services (ECR, S3, SageMaker).
- 5+ years experience in Python (Pandas, Numpy, Scikit-learn).
- Experience building large, complex systems, particularly web services, RESTful APIs, and continuous integration and delivery.
- Experience with tree based models, DVC, Airflow and/or SQL are nice to have.
- Understand fundamental design principles behind a scalable application.
- Excellent communication skills, with the ability to interact with other teams.
- Motivated to understand the nuances of data and its impact on the business.
Hiring In:
United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New Mexico, New York State, North Carolina, Tennessee, Virginia
The anticipated closing date to submit applications for this role is 8/31/2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Mathematics, or related field (Advanced degree preferred)
- 3-5 years software application development and design experience
- 3-5 years experience working with machine learning systems
- 3-5 years experience with AWS services (ECR, S3, SageMaker)
- 5+ years experience in Python (Pandas, Numpy, Scikit-learn)
- Experience building large, complex systems, including web services and RESTful APIs
- Experience with continuous integration and delivery (CI/CD) for ML or software systems
- Understanding of fundamental design principles behind scalable applications
- Excellent communication skills and ability to interact with cross-functional teams
- Experience with tree-based models, DVC, Airflow and/or SQL
- Motivation to understand data nuances and business impact
What the Team is Saying
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Agero Compensation & Benefits Highlights
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Retirement Support — A 401(k) with employer match is highlighted in company materials and corroborated on public benefits pages. Retirement support is positioned as a core element of the total rewards offering.
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Leave & Time Off Breadth — Flexible time off, sick leave, holidays, and generous parental leave are emphasized across benefits overviews. These policies are presented as enabling recharge and work‑life balance.
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Healthcare Strength — Medical, dental, vision, disability, and life insurance are consistently called out as core coverage. Mental‑health resources are included as part of the overall health support.
Agero Insights
What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands. As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
