Senior Learning Consultant

Posted 6 Hours Ago
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Hiring Remotely in Canada
Remote
130K-140K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Where skills fuel growth
The Role
Lead delivery of learning and skilling engagements, manage project plans, risks, and stakeholder communication. Consult with clients on L&D strategy, workforce planning, competency alignment, change management, and adoption. Design and implement learning solutions, conduct needs and skills-gap analyses, facilitate workshops, and measure program performance. Maintain knowledge of Skillsoft products and industry trends and provide continuous improvement recommendations.
Summary Generated by Built In

At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help organizations understand what skills they have, what they need next, and how to apply them in ways that drive real performance and progress.


Skillsoft is seeking an experienced talent and learning professional to join our Professional Services team as a Senior Learning Consultant. In this role you will work alongside customers to advance their talent, learning and skilling strategies by delivering world-class, value-added solutions leveraging your expertise in project management, instructional design, job architecture, cognitive science, and adult learning methodologies.

RESPONSIBILITIES: 

Project & Program Delivery

  • Lead and execute the delivery of solution engagements, working within pre-established guidelines as outlined in service contracts and statements of work, on time and within budget.
  • Maintain project plans, monitor project progress, identify and mitigate risks, manage issues, and their escalation, communicating impacts to both internal and customer stakeholders, and adjusting timelines when needed. 
  • Communicate project status and key updates to clients, account teams, management, and stakeholders while maintaining appropriate project documentation.
Client Consulting & Relationship Management
  • Provide consulting expertise in learning and development, workforce planning, change management, learning adoption, competency alignment, and organizational transformation initiatives.
  • Partner with internal account teams and customers to understand business priorities, use cases, skilling needs, and requirements, to align solution approach and recommendations to desired outcomes
  • Serve as the primary liaison and trusted advisor for clients, maintaining strong relationships and acting as the main point of contact for contracted solutions and services.
  • Collaborate with clients to develop and deliver talent and skilling solutions, including competency-based programs, global rollouts, communication strategies, and adoption plans.

Learning Strategy & Solution Development

  • Conduct learning needs analyses, job role analyses, and skills gap assessments to inform learning, skilling, and workforce development strategies.
  • Design, develop, and implement strategic learning and skilling plans that align workforce capabilities with business objectives.
  • Facilitate client meetings, workshops, webinars, presentations, and conference sessions to gather requirements, share best practices, and communicate recommendations.

Measurement, Expertise & Continuous Improvement

  • Analyze program performance through reporting, trend analysis, and value measurement activities, providing insights and recommendations for continuous improvement.
  • Maintain current knowledge of Skillsoft products, Percipio enhancements, certification offerings, and learning industry trends to provide informed guidance to clients.
  • Participate in ongoing professional development activities and adapt effectively to changing business priorities, products, and customer needs.
  • Perform additional duties and responsibilities as assigned.

 REQUIRED SKILLS & QUALIFICATIONS:

  • 8+ years of experience as a practitioner of learning facilitation, leadership development, learning ROI metrics and measurement, and/or learning strategy with a University degree or equivalent combination of education and experience
  • Strong experience with virtual and collaboration web tools
  • Advanced level of desktop application skills (Word, Outlook, Excel, PowerPoint, Microsoft Project, Access) with ability to learn new technologies and applications quickly as new application skills are required for the position
  • Experience or familiarity with the computer-based training market
  • Familiarity with LMS or LCMS platforms, and preferably the integration of learning content with LMS platforms
  • Understand foundational principles of adult learning and development and the effective application thereof
  • Experience with applying L&D theories and methodologies with the ability to share recommendations, best practices and guidance for a variety of unique customer needs
  • The ability to analyze data to derive meaningful information, insights and provide recommendations that align to the customer’s goals. The ability to recommend data combinations/slices to best illustrate and track a customer’s progress towards learning goals
  • Excellent customer service and Facilitation experience
  • Robust project management, time management and organizational skills
  • Team player and a strong relationship builder
  • Ability to conduct business in a virtual environment, working with multiple virtual teams

Target base salary range for this job requisition is anticipated to be approximately $130,000- $140,000 CAD annualized.

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.


MORE ABOUT SKILLSOFT:

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide, including 60% of the Fortune 1000, and supports a global community of more than 105 million learners. Learn more at skillsoft.com.


Thank you for taking the time to learn more about us. 
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies.  All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature.  No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Skills Required

  • Experience in project management for learning or professional services engagements
  • Expertise in instructional design and adult learning methodologies
  • Experience with job architecture, competency alignment, and skills gap analysis
  • Knowledge of cognitive science as applied to learning design
  • Client consulting and relationship management experience in L&D or talent transformation
  • Experience designing and implementing learning strategies, global rollouts, and adoption plans
  • Ability to analyze program performance and produce measurement and reporting insights
  • Familiarity with Skillsoft products and Percipio
  • Experience facilitating workshops, webinars, and client presentations

What the Team is Saying

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Skillsoft Compensation & Benefits Highlights

How does Skillsoft ensure its pay and bonus plans are competitive?

Skillsoft’s compensation is supported by employee feedback around market-rate pay, bonus opportunities, benefits and total rewards. The company pairs compensation with flexibility, learning access and career development programs that employees describe as part of the overall value of working there.

  • Market-aligned pay and bonus opportunities: Employees describe Skillsoft’s compensation as competitive, especially in roles with bonus potential. Employees surveyed on external review sites cite “salary plus bonus potential” as market rate, quarterly bonus access in sales and a strong compensation plan. A marketing employee cited “great pay,” while a solution design architect described Skillsoft as offering a “very competitive benefits and total compensation package.” (Comparably; Glassdoor)
  • Performance-based rewards: Skillsoft employees point to bonus opportunities as part of the company’s rewards approach. A software engineer said their bonus was “excellent,” while sales employees cite quarterly bonus access as part of their compensation package.
  • Benefits as part of total rewards: Skillsoft’s total rewards are also supported by employee comments about health benefits, insurance benefits, flexible time off, remote work and work-life balance. Employees surveyed on external review sites cite health benefits and insurance benefits as strengths, while other employees highlight great benefits, remote-first work and flexibility as part of the employee experience. (Comparably; Glassdoor)
  • Growth and learning as added value: Skillsoft’s rewards approach is connected to its employee growth culture. The company provides employees with access to Percipio, Aspire Journeys, role-based pathways, instructor-led training, coaching and CAISY® simulations. Employees describe Skillsoft as a place with “continuous learning opportunities across the tech stack” and “no better place to learn and grow.” 

External signals:

Compensation and bonus: Employees on external review sites cite market-rate salary plus bonus potential, quarterly bonus access in sales, a strong compensation plan, “great pay” and an “excellent” bonus as compensation strengths. (Comparably; Glassdoor)

Total rewards: Employees on external review sites describe Skillsoft as offering “great benefits,” a “very competitive benefits and total compensation package” and benefits that support work-life balance, flexibility and employee growth. (Glassdoor)

Health and insurance: Employees on external review sites cite health benefits, insurance benefits and good health plans as strengths of Skillsoft’s employee experience. Mental health benefits are also listed among Skillsoft’s employee benefits. (Comparably)

Flexibility as a reward: Employees on external review sites connect rewards not only to pay, but also to remote work, flexible hours, flexible time off, independence and management that avoids micromanaging. (Glassdoor; Comparably)

Bottom line: Skillsoft supports competitive pay through market-rate compensation, bonus opportunities and a broader total rewards experience that includes benefits, flexibility and career development.

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The Company
HQ: Nashua, NH
2,900 Employees
Year Founded: 1998

What We Do

Skillsoft (NYSE: SKIL) is a global leader in AI-native skills management for the human + AI era. By unifying learning, real-time skills intelligence, and workforce insights, Skillsoft helps enterprises build their Skillforce™ — humans and AI working together to drive measurable business outcomes. Through personalized, interactive learning across leadership, technology, and compliance, Skillsoft enables organizations to close critical skill gaps and accelerate transformation. Skillsoft is trusted by thousands of organizations worldwide and supports a global community of more than 105 million learners. Learn more at skillsoft.com.

Why Work With Us

We help the world's biggest companies build better workforces — and we invest just as much in our own people. Learning new skills is a core part of your job here. We're fully remote, spread across the globe, and united by a shared belief that learning changes careers.

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Skillsoft Offices

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Employees work remotely.

Typical time on-site:
HQNashua, NH
Bracknell, GB
Dublin, IE
Düsseldorf, DE
Greenwood Village, CO
Hyderabad, Telangana
Rueil-Malmaison, FR
Singapore
Sydney, New South Wales
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