Senior Kong Administrator / AI Gateway Engineer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Software Engineer Associate Manager puts the system user at the center of everything they do; ensuring that users receive the most value out of the products being developed. The Software Engineer Associate Manager develops test driven code all day and every day. They own and manage running their application in production and is accountable for the success of their digital products through achieving key performance indicators. The Software Engineer Associate Manager selects, leads, counsels, motivates, sets expectations and evaluates small to medium teams. Additionally, they advise direct reports on administrative policies and procedures, risks, issues, problem resolution, and priorities. This person assists in defining, implementing and prioritizing IT policies, procedures, and best practices. The Software Engineer Associate Manager influences team and business results.

Looking for a skilled Kong Administrator / AI Gateway Engineer with experience in API Gateway management, Kong administration, and knowledge on AI/LLM proxy development

Required Skills

• Kong Gateway (OSS/Enterprise), Kong Konnect
• API Management & API Lifecycle Management
• AI Gateway / LLM Proxy Development
• OpenAI / Azure OpenAI Integration
• REST APIs, GraphQL
• OAuth2, JWT, OIDC, API Security
• Kubernetes, Docker, Helm
• CI/CD (Jenkins, GitHub Actions, Azure DevOps)
• Monitoring: Prometheus, Grafana, ELK/Splunk
• Cloud Platforms: Azure, AWS, or GCP
• Kong AI Gateway Configuration & Administration
• LLM Traffic Routing, Load Balancing and Failover Management
• Prompt Management, Prompt Security and Guardrails
• AI Security, Responsible AI and Model Governance
• Token Usage Monitoring, Rate Limiting and Cost Optimization
• Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
• Retrieval-Augmented Generation (RAG) Architecture Concepts
• Vector Databases
• LLMOps, AI Observability and Model Performance Monitoring
• AI API Governance, Compliance and Data Protection
• Prompt Caching, Semantic Caching and Response Optimization
• Model Gateway Policy Development and AI Consumption Controls
• MCP (Model Context Protocol) and AI Agent Integration Concepts
• GenAI Platform Engineering and Enterprise AI Enablement

Key Responsibilities

• Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.  
• Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
• Enable secure access to multiple LLM providers through a unified gateway architecture.
• Implement AI observability, token analytics, usage tracking, and cost governance.
• Develop routing strategies across multiple AI models based on latency, cost, and availability.
• Integrate RAG-based AI services through secure API management frameworks.
• Ensure compliance with enterprise AI governance, security, and regulatory requirements.
• Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
• Support AI agent and MCP-based integrations within enterprise ecosystems.
• Drive AI platform reliability, scalability, and operational excellence.
• Configure, administer, and support Kong Gateway environments.
• Develop and manage AI Gateway proxies for GenAI/LLM services.
• Implement API security, authentication, throttling, and governance policies.
• Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
• Deploy and manage Kong in Kubernetes-based environments.
• Monitor, troubleshoot, and optimize gateway performance and availability.
• Automate deployments and operational processes using DevOps tools.

Experience

• 3-9 years of experience in API Management, Middleware, or Platform Engineering.
• Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
• Experience with cloud-native and microservices architectures preferred.

Primary Skills

Software Development

Shift Time

Recruiter Info

Yateesh B G

[email protected]

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.