Senior Key Account Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in İstanbul, Şişli, İstanbul, TUR
Remote or Hybrid
Senior level
eCommerce • Software
The Role
Lead strategic global key accounts to drive growth, retention, and expansion. Build trusted relationships, identify upsell/cross-sell opportunities, coordinate internal teams to deliver tailored payment solutions, manage contracts and strategic business reviews, and monitor customer performance and risk.
Summary Generated by Built In

iyzico

Founded in 2013 with the mission to democratize financial services for merchants engaged in e-commerce and make them accessible for everyone, iyzico is a leading fintech company offering innovative payment and financial solutions to both businesses and consumers. The company aims to simplify payment processes, making life easier for both consumers and merchants.

Providing merchants with an easy-to-use and secure platform that streamlines their payment acceptance processes, iyzico was acquired in 2019 by PayU, a global payment company. Today, iyzico operates within the Prosus Group, one of the world's largest technology investment groups.

In line with its vision to become one of the top five financial institutions in Türkiye, iyzico acquired Paynet in 2025 and continues to serve more than 185.000 merchants.

Key Responsibilities

  • Develop and execute strategic account plans aligned with the company’s long-term growth objectives
  • Build, manage, and strengthen relationships with strategic global Key Accounts as a trusted business partner
  • Drive account growth by identifying upselling, cross-selling, and business expansion opportunities
  • Manage and retain the global Key Account portfolio while maximizing long-term customer value
  • Understand customer needs and collaborate with internal teams to deliver tailored solutions
  • Lead strategic business reviews and ensure successful execution of customer initiatives
  • Act as the main point of contact between customers, payment partners, and internal stakeholders
  • Monitor customer performance, identify risks, and drive customer satisfaction and retention
  • Ensure proposals and contracts are prepared accurately and aligned with customer expectations

Qualifications

  • Bachelor’s degree from relevant university departments
  • Minimum 7 years of experience in a similar Key Account / Strategic Global Key Account role
  • Excellent command of English (written and spoken); additional languages are a plus
  • Strong ambition to close large-scale, high-value global deals
  • Extensive professional network with the ability to convert relationships into sustainable business opportunities
  • Strong knowledge of payment systems and financial technologies is a significant asset
  • Solid understanding of technology concepts; ability to analyze customer needs and position the right products and solutions
  • In-depth knowledge of assigned sectors and market dynamics at a global level
  • Basic contractual and legal knowledge related to offers, agreements, and commercial terms

What We Offer

  • A culture of continuous development: conferences, in-house events to stay up-to-date on current trends and technology. (Everyone’s encouraged to get on the stage and share expertise with teammates and the community)
  • Online Training Platform (Free access to Udemy, Harvard ManageMentor, Getabstract, etc.
  • Freedom under responsibility is our common mindset. That’s how we designed our flexible working model called iyzico Homequarters. Our headquarter is in Altunizade
  • An iyzicoMate is assigned to help you with anything you may need on your onboarding
  • A detailed orientation program designed for you to fully grasp the iyzico culture
  • Meal & Internet Allowance
  • Transportation Allowance
  • A gift voucher to meet tech needs and ergonomic workspace at home
  • Macbook (and monitor if needed)
  • Employee support program: free psychological counseling, legal advice, financial advice etc.
  • Access to a wide network of sports facilities
  • Private health insurance
  • 1 day birthday leave

Başvurunuzu göndererek, belgede ve eklerinde yer alan tüm bilgilerin, ayrıca hakkınızda diğer kaynaklardan elde edilecek bilgilerin (örneğin referans olarak gösterdiğiniz kişilerin vereceği bilgiler) iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş. (kısaca “iyzico”) tarafından elde edilmesine, detaylı incelemeler yapılmasına, başvuruların sonuçlandırılması ve başvuru süreçlerinin iyileştirilmesi amaçlarıyla kullanılmasına, bu amaçlarla uyumlu makul bir süre boyunca saklanmasına ve iyzico çalışanları, danışmanları ve dış hizmet sağlayıcılarına aktarılmasına, ayrıca iş arayışınızla ilgilenebilecek diğer işverenlerin de aralarında bulunduğu 3. kişi ve kurumlarla paylaşılmasına rıza göstermektesiniz.
Yasal düzenlemelerde kişisel verileri işlenen ilgili kişilere sağlanan haklardan kişisel veri işleme süreçleri, veri işlemenin amaçları, verilerin aktarıldığı kişiler hakkında bilgi talep etme; verilerin düzeltilmesini, silinmesini ve yok edilmesini talep etme; kullanılan hakların üçüncü kişilere de bildirilmesini isteme; otomatik sistemlerle yapılan işlemeler sonucu ortaya çıkan olumsuz sonuçlara itiraz etme ve işleme sebebiyle uğranan zararların tazminini talep etme hakları [email protected] adresine e-posta gönderilerek, veya +90 216 599 01 00 numaralı telefonla iyzico’ya ulaşılarak kullanılabilir.

Skills Required

  • Bachelor's degree
  • Minimum 7 years in Key Account / Strategic Global Key Account roles
  • Excellent English (written and spoken)
  • Additional languages
  • Proven ability to close large-scale, high-value global deals
  • Extensive professional network with ability to convert relationships into business
  • Strong knowledge of payment systems and financial technologies
  • Solid understanding of technology concepts; ability to analyze customer needs and position solutions
  • In-depth knowledge of assigned sectors and global market dynamics
  • Basic contractual and legal knowledge related to offers, agreements, and commercial terms
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Istanbul
342 Employees
Year Founded: 2013

What We Do

iyzico was founded in 2013 to provide online payment services and artificial intelligence-based payment technologies to businesses of various sizes in the world of e-commerce. By making the complex payment processes simple through its easy and secure platform, iyzico had achieved significant successes through supporting thousands of businesses in digitalisation and was acquired by the global payment systems giant PayU in 2019. With such robust structure, iyzico is operating on the principle of democratising financial services and making them accessible for everyone alongside the services it provides to businesses. Through iyzico Buyer Protection, consumers’ concerns regarding shopping online are resolved and better experiences are enabled. Control is handed back to the consumers by 24/7 live support through the iyzico mobile app and convenience in cancellation/returns processes. To this date, more than 4 million consumers shopped online under the security provided by iyzico Buyer Protection and this number is increasing daily. Via pay with iyzico, which is a blended payment solution, millions of consumers who do not use banking can safely shop online under the belt of iyzico Buyer Protection. iyzico continues to simplify online shopping for both consumers and sellers by the simple, accessible, and innovative technologies it developed

Similar Jobs

Ericsson Logo Ericsson

Legal Counsel

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Remote
İstanbul, Şişli, İstanbul, TUR
88000 Employees

Ericsson Logo Ericsson

MS IT & ADM Domain Sales Director

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Remote
İstanbul, Şişli, İstanbul, TUR
88000 Employees

Mondelēz International Logo Mondelēz International

o9 Change Readiness Lead

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Remote or Hybrid
11 Locations
90000 Employees

Zapier Logo Zapier

Manager or Sr. Manager, Sales Assist

Artificial Intelligence • Productivity • Software • Automation
Remote
30 Locations
800 Employees

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account