Sales in Midtrans plays an important role to acquire, execute, and maintain partnerships with the most strategic startup and offline-to-online (O2O) businesses in the company’s portfolio. You will assist the Commercial Department in sales functions, including end-to-end management and executing all partnerships' contractual assets that help drive the company's key business goals.
What you will do:
- Act as the lead point of contact for all key account matters, anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and help the client succeed
- Resolve key account issues and complaints
- Plan and present reports on account progress, goals, and periodic initiatives to share with team leaders and peers on a regular basis
- Provide full visibility into the sales pipeline at every stage of engagement, and take the account into the next level by increasing Midtrans’ share of wallet
- Develop a strong understanding of the e-commerce market and be the first person that a client calls for escalation
- Work closely with the Partnership and Banking teams to ensure rapport and collaboration between partners and clients
- Responsible for administrative duties, such as preparing reports, preparing price quotes, maintaining and approving the entire agreements and forms
What you will need:
- Bachelor’s degree in Business Management, Sales, Communication or related academic area,
- A minimum of 6-7 years of experience in business management, sales, or project management is mandatory. Prior experience in e-commerce and managing key accounts will be a plus point,
- Fluency in both Bahasa and English is required,
- Able to multitask, prioritize, and manage time efficiently,
- Ability to negotiate, persuade and influence others,
- Excellent interpersonal, communication, presentation and analytical skills,
- Proficient computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills,
- Proven ability to maintain projects and maintain effective relations with accounts or partners.
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
