Job Track Description:
The Senior IT Program & Project Management Analyst is responsible for supporting the planning, execution, governance, reporting, and delivery of IT projects. This role partners with delivery teams, business stakeholders, product owners, and technology leaders to ensure successful delivery of IT initiatives.
The position provides PMO leadership, project controls, portfolio reporting, risk and issue management, schedule governance, resource planning support, and executive-level communications while driving consistency with organizational project management standards and best practices.
Key Responsibilities
Project Governance
- Support execution of multiple IT projects across the organization.
- Establish and maintain project governance processes, standards, and controls.
- Facilitate project reviews and status reporting.
- Ensure compliance with project management methodologies and organizational standards.
- Track project performance against scope, schedule, budget, and quality objectives.
Planning and Delivery Management
- Develop and maintain integrated project plans, roadmaps, milestones, and dependencies.
- Coordinate cross-functional teams to ensure deliverables are completed on schedule.
- Monitor project progress and proactively identify schedule variances.
- Support release planning, implementation planning, and delivery readiness activities.
Risk, Issue, and Dependency Management
- Maintain project risk, issue, action item, and decision logs.
- Facilitate identification, assessment, and mitigation of delivery risks.
- Escalate critical issues and dependencies to leadership with recommended corrective actions.
- Monitor mitigation plans through resolution.
Reporting and Executive Communication
- Prepare executive-level project status reports.
- Develop dashboards, KPIs, and portfolio metrics.
- Present project health, risks, achievements, and delivery forecasts to leadership.
- Generate management reports using project management and reporting tools.
Financial Management
- Assist with project budget monitoring and financial reporting.
- Track project expenditures and identify budget variances.
Stakeholder Management
- Collaborate with business leaders, technology teams, vendors, and customers.
- Facilitate meetings, workshops, planning sessions, and governance reviews.
- Drive stakeholder alignment on priorities, dependencies, and delivery commitments.
- Ensure effective communication across all levels of the organization.
PMO Process Improvement
- Identify opportunities for improving project delivery processes.
- Drive adoption of Agile, Scrum, SAFe, and project management best practices.
- Support continuous improvement initiatives across the PMO.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.
- 8+ years of experience in IT project management, PMO, or project governance roles.
- Experience supporting large-scale enterprise technology initiatives.
- Strong understanding of project management methodologies including Waterfall, Agile, Scrum, and SAFe.
- Experience managing cross-functional and geographically distributed teams.
Required Skills
- Project management
- Project planning and scheduling
- Risk and issue management
- Stakeholder management
- Financial and resource management
- Executive reporting and presentations
- Requirements tracking and traceability
- Change management
- Vendor management
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
Preferred Tools Experience
- Microsoft Project
- Azure DevOps (ADO)
- Microsoft Office
- Microsoft Power BI
Preferred Certifications
- PMP (Project Management Professional)
- SAFe Agilist (SA)
- PRINCE2 Practitioner
- Scrum Master Certification
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field
- 8+ years of experience in IT project management, PMO, or project governance roles
- Experience supporting large-scale enterprise technology initiatives
- Strong understanding of Waterfall, Agile, Scrum, and SAFe project management methodologies
- Experience managing cross-functional and geographically distributed teams
- Project management, planning and scheduling, risk and issue management, stakeholder management, financial and resource management, executive reporting, requirements tracking, change management, vendor management, analytical skills, and communication skills
- Experience with Microsoft Project, Azure DevOps, Microsoft Office, and Microsoft Power BI
- PMP, SAFe Agilist, PRINCE2 Practitioner, or Scrum Master certification
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
