The Role
Own IT automation, cloud integrations, identity and access systems, AI tooling, security edge services, workplace platforms, and Tier 2/3 support. Build infrastructure with Terraform and CI/CD, administer Okta and Auth0, develop AWS/GCP integrations, govern AI connectors and MCP servers, troubleshoot endpoints and SaaS systems, manage vendors, and document scalable, secure processes.
Summary Generated by Built In
Who we are:
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.
We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:
- BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security
- BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards
- Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
- CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running)
- DUNS 100 Best Tech Companies to Work for
- Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards
- 2024 Inc. 5000 list for the 4th consecutive year!
- Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
Compensation: $145,000-$165,000 + 13-15% bonus
Reports to: VP of ITAbout the RoleBigID is hiring a Senior IT Operations Engineer to be the person teams turn to when a workflow crosses several tools, and nobody owns the gaps between them. You will build the automation that connects our systems, run the identity layer that controls access, and bring AI tooling to teams across the company.This is an individual contributor role with a lot of room to lead. You will set your own technical direction, take projects from first request through rollout, and handle both planned project work and service desk escalations, so you will move between long builds and quick fixes.We run internal IT with a DevOps mindset: systems are defined as code, changes ship through CI/CD, and repetitive work gets automated before it gets done by hand. Part of the global IT team is in Tel Aviv, so you will also be the North American contact for urgent requests, escalations, and production incidents when they are offline.Most of your work happens with the Security, R&D, People, Support, Engineering, and GTM teams. You will work with them to understand a process that currently depends on someone copying data between tools, design the fix, build it, document it, and keep it running.Example Projects
- Connecting Claude to a team’s tools, such as adding an MCP-backed data source to a Slack channel and deciding what access it gets
- Building an Okta Workflow that applies conditional access to strengthen our security posture
- Writing an AWS Lambda behind API Gateway to link two systems, defined in Terraform and deployed through GitLab CI/CD
- Diagnosing a failing Workato recipe caused by a malformed payload
- Tracing an email bounce to its root cause in Google Workspace
- 7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes. Equivalent experience will be considered.
- Hands-on Okta administration, including Okta Workflows, and experience with Auth0 custom logic such as Actions or rules
- Working knowledge of AWS (Lambda, API Gateway, CloudFront, IAM) and GCP (projects, IAM, BigQuery)
- Experience building integrations with Workato or a similar iPaaS tool
- Proficiency in at least one automation language (Python, Go, or Node.js) and experience with REST APIs and webhooks
- Experience with infrastructure as code (Terraform or Pulumi) and CI/CD pipelines, ideally GitLab
- Practical experience with Claude or comparable LLM tools, connectors, and MCP servers, with an understanding of their security implications
- Experience with Cloudflare (DNS, certificates, Workers) and strong Google Workspace administration
- A solid understanding of SSO (SAML, OIDC), MFA, SCIM, RBAC, DNS, and email authentication
- Familiarity with an MDM such as Iru Kandji or Intune, and experience troubleshooting Windows and macOS
- Strong analytical and problem-solving skills, with attention to detail
- Excellent written and verbal English, with strong documentation habits
- Discretion with confidential information
- Salesforce Apex and Flow
- Custom MCP servers or agent frameworks
- SQL, and experience with BigQuery, Snowflake, or Databricks
- Azure or other public cloud experience
- Access governance or SaaS security tools such as Entitle or Lumos
- SOC 2 or ISO 27001 experience, including vulnerability management
- HRIS-driven provisioning (for example, HiBob to Okta)
- Relevant certifications (AWS, GCP, Okta)
We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.
Job Candidate Privacy Notice
Must be able to exercise independent judgment with little or no oversight.
BigID is an E-Verify Participant.
Skills Required
- 7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes; equivalent experience considered
- Hands-on Okta administration, including Okta Workflows, and Auth0 custom logic such as Actions or rules
- Working knowledge of AWS, including Lambda, API Gateway, CloudFront, and IAM
- Working knowledge of GCP, including projects, IAM, and BigQuery
- Experience building integrations with Workato or a similar iPaaS tool
- Proficiency in Python, Go, or Node.js, plus experience with REST APIs and webhooks
- Experience with infrastructure as code using Terraform or Pulumi and CI/CD pipelines, ideally GitLab
- Practical experience with Claude or comparable LLM tools, connectors, and MCP servers, including security implications
- Experience with Cloudflare and strong Google Workspace administration
- Understanding of SSO, SAML, OIDC, MFA, SCIM, RBAC, DNS, and email authentication
- Familiarity with an MDM such as Kandji or Intune and experience troubleshooting Windows and macOS
- Strong analytical and problem-solving skills with attention to detail
- Excellent written and verbal English with strong documentation habits
- Discretion with confidential information
- Salesforce Apex and Flow experience
- Custom MCP servers or agent framework experience
- SQL and experience with BigQuery, Snowflake, or Databricks
- Azure or other public cloud experience
- Access governance or SaaS security tools experience, such as Entitle or Lumos
- SOC 2 or ISO 27001 experience, including vulnerability management
- HRIS-driven provisioning experience, such as HiBob to Okta
- Relevant AWS, GCP, or Okta certifications
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The Company
What We Do
BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team with a passion for innovation and next-gen technology. BigID has been recognized for being one of CNBC’s Top 25 Startups powering the economy, we're on Built In's 2023 Best Places to Work, #21 on the 2022 Deloitte 500 (most innovative, fastest-growing companies in North America) and we’re on the 2022 Inc 5000.
Why Work With Us
At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.
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