Senior IT Business Analyst @MMCTech

Company:Mercer

Description:

As Senior IT Business Analyst you will support one or more cross-functional squads comprised of a Squad Lead, Developers, a System Analyst, and Quality Assurance Engineers committed to ensuring the successful design and delivery of complex application solutions centered on the strategic roadmap for one or more key technology capabilities within MMC while being  primarily responsible for directing the cross-functional elicitation and elaboration of requirements across squads in an Agile Team setting.

We will count on you to:

• Be a highly motivated team player working within MMC Agile culture, within a specified agile framework of Scrum or KANBAN and maintain a willingness for continuously improving your agile mindset;

• Direct cross functional analysis on critical initiatives requiring significant strategic change across multiple platforms and products;

• Ensure that teams are consistently converting the business requirements to solutions, consisting of epics and features, considering technical constraints and existing technical architecture/functionality;

• Work with the Product Owner to communicate the product vision, roadmap, value, and MVP to the agile teams to enable empathy and a shared understanding thereby helping the team to formulate an appropriate solution;

• Collaborate with Pod Leadership, Product Owner, and stakeholders to create Persona's, Story Maps, and a Release Plan;

• Work in partnership with the Product Owner and agile teams in the creation and maintenance of Product Backlog Items ensuring that Epics and User Stories are continuously prioritized and aligned to the Product Roadmap and MVP;

• Facilitate refinement sessions with the Agile Teams and Business to sufficiently detail out User Stories, to include dependencies;

• Conduct the Sprint Review ceremonies by working with the agile teams, Product Owner, Business and Customer to review, assess and adapt the latest product increment by incorporating customer insights and feedback into the Product Backlog;

• Actively work with Pod Leadership by running assessments processes for the POD and provide constructive feedback towards continuously improving the Systems Analyst function, standards and processes in Global Technology;

• Demonstrate an awareness of MMC and Mercer Technical, Security and Process Standards and work with the team to incorporate them in product delivery through the software development life cycle;

As part of your daily activities, you will:

• collaborate with the Product Owner and teams to manage tactical aspects of iteration planning such as the squads’ backlog, backlog grooming, user story refinement, user story estimation, facilitating Sprint Reviews, and participating in Agile Ceremonies. 

• coordinate activities with up to four System Analysts across squads to ensure just-in-time development of the story.

• assist the Product Owner in the development of personas, customer journey maps, story maps and release planning to foster insights and understanding of vision for the team.

What you need to have: 

• 3-4 years experience as an IT Systems Analyst or IT Business Analyst in an agile team using Agile Workflow tools, ideally broking or insurance domain;

• Bachelor’s degree in technology, software engineering, business or other related field;

• Exceptional communication skills both verbal and written in English (C1)  & Romanian (C2); 
  Agile mindset with an in-depth understanding of Agile Principles;
  Demonstrated requirements gathering skills, capturing customer needs and business drivers into product backlog items;

• Proven quantitative, analytical, and problem-solving skills;

• Highly motivated and inquisitive rapid learner comfortable working as part of a multicultural team;

• Strong communication skills and ability to collaborate within the organization;

• Skilled in process improvement and integration opportunities with other process automation tools;

• Self-motivated with a passion for research and self-training;

• Ability to provide timely responses and solutions to remove impediments for squads;

• Ability to find resolutions regarding own work methods with minimal direction;

What makes you stand out?

• Agile Certification (CSM, PSM, CSPO, PSPO, PMI-ACP, Certified SAFe Practitioner)

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;

• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);

• Performance Bonus scheme;

• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

#MMCTech

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.