Senior Inventory Operations Specialist

Posted 2 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
Perk: the intelligent platform powering real work.
The Role
Lead improvements to inventory quality and reliability by defining operational standards, driving cross-functional automation and monitoring, translating data into strategic recommendations, coaching teammates, and shaping product and governance for inventory systems in travel technology.
Summary Generated by Built In

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

About the Role

At Perk, our Inventory Operations team ensures that the travel and spend content powering our platform is accurate, reliable, and high-quality. We are looking for a Senior Inventory Operations Specialist to raise the bar on how we operate, building the systems, standards, and frameworks that sustain quality and scalability across the domain.

This is a senior IC role. You’ll balance short- and long-term priorities, use data as a strategic asset, and influence product and tooling decisions. You won’t just deliver your own work, you’ll shape how the team operates, coach others, and drive cross-functional initiatives that have lasting impact on inventory performance and reliability.

What You’ll Do
  • Set the Standard: Define operational standards that reduce BAU workload and increase reliability across teams and markets. Lead retrospectives and drive scalable process refinements.

  • Think and Act Strategically: Balance domain and company goals, making trade-offs with business impact in mind. Set ambitious OKRs and recognise when diminishing returns mean it’s time to redirect focus.

  • Turn Data into Direction: Formulate analytical questions that reveal root causes and trends. Synthesise complex insights into clear recommendations that inform strategic decisions, and guide teammates in interpreting data accurately.

  • Shape the Inventory Domain: Anticipate how market, product, or supplier changes affect performance. Influence product and tooling decisions, define technical standards, and build governance frameworks that scale across markets.

  • Lead Cross-Functional Initiatives: Drive automation, monitoring, and workflow improvements that span multiple teams. Own the team narrative for senior stakeholders — connecting operational outcomes to business goals.

  • Champion AI-First Thinking: Map processes where AI can fundamentally redesign manual steps. Coach peers on AI adoption and translate AI capabilities into measurable operational improvements.

What You’ll Need
  • Deep Experience: 4–6 years in operations, travel technology, or supplier management, with a track record of increasing scope and cross-functional impact.

  • Domain Mastery: Expert knowledge of inventory systems, GDS, APIs, supplier content flows, and booking infrastructure. You can anticipate how changes ripple through the ecosystem.

  • Strategic Thinking: You connect operational work to business outcomes and make trade-offs confidently. You see the big picture without losing sight of execution quality.

  • Coaching Ability: Experience mentoring others — even without formal management responsibility. You raise the bar for those around you.

  • Executive Communication: You can craft clear, data-backed narratives for senior stakeholders. You communicate progress, risks, and trade-offs with transparency and presence.

  • Process Design Expertise: Proven ability to design frameworks and governance models that scale — not just solving problems, but building systems that prevent them.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Skills Required

  • 4-6 years in operations, travel technology, or supplier management
  • Expert knowledge of inventory systems, GDS, APIs, supplier content flows, and booking infrastructure
  • Proven strategic thinking with ability to connect operational work to business outcomes
  • Experience mentoring or coaching teammates without formal management responsibility
  • Strong executive communication; ability to present data-backed narratives to senior stakeholders
  • Proven process design expertise; building scalable frameworks and governance models
  • Based within commuting distance of company hubs (in-office 3 days/week)

What the Team is Saying

Cristina
Ibrahim
Sophie
Jessica
Ronny

Perk Compensation & Benefits Highlights

  • Healthcare Strength Day-one medical coverage with multiple plan options is paired with dental/vision, private healthcare where applicable, and mental-health support such as free virtual therapy sessions. Fitness access via Wellhub/Gympass-style programs is also highlighted.
  • Leave & Time Off Breadth Around 20 days of PTO in the U.S. are complemented by Work From Anywhere days and a sabbatical after five years. Additional paid sick time and company-supported volunteer hours are also noted.
  • Retirement Support A U.S. 401(k) with company match and immediate vesting is commonly described. Eligibility and matching start from the first day of employment.

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The Company
HQ: Boston, MA
1,800 Employees
Year Founded: 2015

What We Do

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. Visit www.perk.com to learn more.

Why Work With Us

At Perk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, Perk is a place to thrive, make an impact, and be part of something extraordinary.

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Perk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Boston
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