PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
We are seeking a highly analytical and technically proficient Senior Internal IT Auditor to join our Internal Audit team. This specialized role operates at the critical intersection of core corporate business cycles (Finance, Accounting, Legal, HR) and IT architecture within a fast-paced SaaS environment.
The ideal candidate is a strong, seasoned IT auditor who possesses a deep understanding of financial workflows and data flows. In addition to core SOX 404 compliance responsibilities, this individual will bring an active professional interest in emerging technologies—specifically the integration of Artificial Intelligence (AI) and automated tools within finance—and how these advancements alter the corporate risk landscape and control environment.
Reporting to Internal Audit leadership, you will operate as a self-starter who balances structured testing methodologies with the intellectual curiosity required to evaluate evolving technical architectures.
Key Responsibilities- Integrated SOX Testing & SOC Governance: Execute end-to-end testing for both IT General Controls (ITGCs) and Business Process Controls. Lead the comprehensive review of SOC 1 (Type 2) reports, ensuring all Complementary User Entity Controls (CUECs) are accurately mapped, aligned, and validated.
- ITAC & Revenue Engineering Validation: Direct the evaluation and testing of complex IT Automated Controls (ITACs) and Key Reports (IPE/IUC). Review application configurations, system logic, and custom code integrations to ensure the accuracy of SaaS revenue recognition metrics and general ledger impacts.
- Control Environment Evolution (AI & Automation): Monitor and assess the deployment of AI, machine learning, and advanced automation within the Finance function. Evaluate how these emerging technologies alter the control environment, identify novel risk vectors, and design appropriate governance frameworks and audit procedures.
- SaaS Integration Scoping: Analyze end-to-end automated workflows across the enterprise software ecosystem (e.g., NetSuite, Salesforce, Billing/CPQ engines, and AWS). Scope and mitigate financial and operational risks associated with system integrations, APIs, and data pipelines.
- Process Documentation & Architecture Mapping: Translate complex technical, data science, and engineering workflows into audit-ready documentation that maps directly to financial, operational, and compliance control objectives.
- Operational Audits & Quality Assurance: Pivot as needed to execute ad-hoc operational audits aimed at enhancing business efficiency and mitigating risk. Perform quality assurance reviews on workpapers executed by co-source partners to ensure adherence to professional audit standards.
- Technical & Operational Hybrid: Strong foundational background in IT auditing, with a thorough grasp of core corporate cycles such as Quote-to-Cash, Record-to-Report, and Procure-to-Pay. Able to evaluate a process from both an operational compliance perspective and a system configuration perspective.
- Tech-Forward Perspective: Possesses a genuine interest in leveraging technology to solve compliance challenges, alongside a technical curiosity regarding how AI models, data pipelines, and intelligent automation impact financial integrity and internal data controls.
- SOX Subject Matter Expert: Proven experience operating within a SOX 404 framework, with specific expertise in solving complex issues surrounding ITACs, data completeness and accuracy, and upstream data integrity.
- SaaS Architecture Familiarity: Comfortable navigating and evaluating modern, cloud-first enterprise software architectures and corporate data structures.
- Experience: 3–5 years of blended experience in IT audit, integrated auditing, or technology risk consulting.
- Background: Experience within a public accounting firm (Big 4 or large regional) combined with in-house internal audit experience at a technology or SaaS company is highly preferred.
- Education & Certifications: Bachelor’s degree in Accounting, Management Information Systems (MIS), Finance, Computer Science, or a related field. Professional certification such as a CISA, CPA, CIA, or CITP is preferred.
The base salary range for this position is €39,000.00 - €59,400.00 EUR. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
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Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Skills Required
- 3-5 years blended experience in IT audit, integrated auditing, or technology risk consulting
- Bachelor's degree in Accounting, MIS, Finance, Computer Science, or related field
- Experience operating within a SOX 404 framework and executing SOX testing
- Experience testing IT General Controls (ITGCs), IT Automated Controls (ITACs), and reviewing SOC 1 Type 2 reports
- Familiarity with SaaS enterprise architectures and integrations (NetSuite, Salesforce, Billing/CPQ engines, AWS)
- Ability to evaluate AI/ML and advanced automation impacts on financial controls and design governance
- Experience validating Key Reports (IPE/IUC), application configurations, system logic, and custom code integrations affecting revenue recognition
- Experience in public accounting (Big 4 or large regional) and/or in-house internal audit at a technology/SaaS company
- Professional certification such as CISA, CPA, CIA, or CITP
- Ability to produce audit-ready documentation and perform quality assurance reviews of co-source partners' workpapers
What the Team is Saying
PagerDuty Compensation & Benefits Highlights
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Leave & Time Off Breadth — Companywide Wellness Days and an annual HibernationDuty week enable broad, coordinated downtime, alongside generous PTO practices. 20 hours of paid volunteer time add further flexibility to step away while contributing to community.
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Parental & Family Support — Paid parental leave is described as up to 22 weeks for pregnant parents and 12 weeks for non‑pregnant/adoptive parents in the U.S., supplemented by caregiver tools such as Cleo and Care.com.
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Wellbeing & Lifestyle Benefits — Mental‑health support includes Headspace Care for behavioral coaching, psychiatry access, and self‑guided tools, complemented by a global EAP and wellness programs.
PagerDuty Insights
What We Do
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes at careers.pagerduty.com and @pagerduty on Instagram.
Why Work With Us
PagerDuty offers a hybrid, flexible environment where ambition thrives. We champion innovation, learning, and growth through our core values: Champion the Customer, Take the Lead, Run Together, Ack & Own, and Bring Your Self. Join us!
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Employees engage in a combination of remote and on-site work.
We offer a hybrid, flexible workplace, while also providing ample opportunities for connection in-person and virtually with your colleagues.
