Jobs at PagerDuty

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20 Hours AgoSaved
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Hybrid
San Francisco, CA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The role involves providing Tier 3+ technical support to executives, ensuring seamless technology operations, managing AV setups for meetings, and overseeing compliance with IT security policies.
YesterdaySaved
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Hybrid
Sydney, New South Wales, AUS
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Principal Solutions Consultant will lead technical engagements, advise C-level executives, guide DevOps initiatives, and influence digital transformation across APAC organizations.
YesterdaySaved
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Hybrid
San Francisco, CA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Director of Pricing & Monetization will define the pricing strategy and execution for PagerDuty’s Operations Cloud, lead cross-functional teams, and manage the lifecycle from pricing decisions to implementation. They will also enhance monetization infrastructure and oversee a small team focused on strategic pricing functions.
2 Days AgoSaved
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Hybrid
Atlanta, GA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Seeking a full-stack software engineer to design and build a scheduling platform, ensuring system scalability, reliability, and performance. Responsibilities include coding, testing, shipping applications, and collaborating on product features.
3 Days AgoSaved
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Remote or Hybrid
USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As Senior Product Manager for AI and Automation at PagerDuty, you will strategize and execute product development across automation and cloud services, focusing on autonomous SRE agents' functionalities and integration with AI/ML.
3 Days AgoSaved
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Hybrid
Toronto, ON, CAN
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Product Manager for AI and Automation owns product strategy for PagerDuty's automation products, leading the roadmap for AI-native SRE agents while collaborating with engineering and design teams.
4 Days AgoSaved
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Hybrid
San Francisco, CA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Regional Sales Director leads an Enterprise Sales team, focusing on account management, revenue growth, and strategic account development while fostering a high-performance sales culture.
7 Days AgoSaved
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Hybrid
San Francisco, CA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.
8 Days AgoSaved
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Hybrid
San Francisco, CA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The IT Product Manager will lead billing and revenue systems management, focusing on Zuora solutions, and drive financial system strategies, agile development, compliance and AI-driven process innovations.
9 Days AgoSaved
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Remote or Hybrid
USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.
9 Days AgoSaved
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Remote or Hybrid
USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.
9 Days AgoSaved
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Hybrid
San Francisco, CA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Responsible for leading corporate strategy at PagerDuty, including market analysis, strategic execution, AI and technology strategy, and cross-functional leadership to ensure alignment with corporate objectives.
9 Days AgoSaved
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Hybrid
Toronto, ON, CAN
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Build and operate full-stack scheduling platform components: design, code, test, and ship backend microservices, APIs and front-end interfaces. Architect highly available services, scalable databases and reliable data streams, collaborate with product and design, participate in on-call rotation, and advance AI-native engineering practices.
12 Days AgoSaved
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Remote or Hybrid
USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As an Account Manager, you'll manage customer relationships, ensure product adoption, drive renewals, and identify expansion opportunities within a portfolio of SaaS customers.
12 Days AgoSaved
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Remote or Hybrid
New York, NY, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Account Executive will manage and grow a portfolio of enterprise accounts, driving upselling and strategic account planning. The role involves engaging with C-level executives and collaborating with multiple internal teams to ensure customer satisfaction and retention.
14 Days AgoSaved
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Remote or Hybrid
Atlanta, GA, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Generate and qualify new business opportunities via inbound and outbound prospecting for Account Executives. Research accounts, outreach to senior stakeholders, document qualification details (MEDDICC), prioritize accounts, and support pipeline building using SaaS sales tools and value/solution selling techniques.
14 Days AgoSaved
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Remote or Hybrid
USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Support global sales teams by triaging deal requests in Salesforce, preparing manual order forms, resolving deal blockers, improving sales processes, training Deal Desk colleagues, tracking system issues, and driving data quality and enablement projects to streamline lead-to-cash.
14 Days AgoSaved
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Remote or Hybrid
New York, NY, USA
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Manage a portfolio of existing SaaS customers to drive adoption, retention, and expansion. Develop account plans, negotiate renewals, monitor customer health using analytics, and collaborate with cross-functional teams to deliver value and grow revenue.
15 Days AgoSaved
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Remote or Hybrid
2 Locations
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.
16 Days AgoSaved
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Hybrid
Lisbon, PRT
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
Lead integrated IT and financial control audits (SOX 404, ITGCs, ITACs, SOC1), validate revenue automation and key reports, assess AI/ML and automation risks to controls, scope SaaS integrations (NetSuite, Salesforce, CPQ, AWS), produce audit-ready process and architecture documentation, and perform operational audits and QA of co-source workpapers.