Companies PagerDuty

PagerDuty

Atlanta

Total Offices: 8

1,200 Total Employees

Year Founded: 2009

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We're Hiring!

Sales 18 Customer Success & Experience 6 Marketing 6 HR & Recruiting 3 Legal 3 Consulting 2 Cybersecurity 2 AI & Machine Learning 2 Finance 2 Operations & Support 2 Product Management 2 Data & Analytics 1 Design 1 Program & Project Management 1 Supply Chain & Procurement 1

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What's It Like to Work at PagerDuty?

Updated on September 28, 2026

PagerDuty Employee Reviews

I’m really excited to be here, and I look back very fondly on the interview process. My recruiter was absolutely great in keeping me well informed and up-to-date on where I was throughout the process. She set expectations and always got back to me, and was very quick to answer any of my questions and with the most upfront honesty.

Jen, Principal Customer Success Manager

The flexibility we have with our working hours is super important to me. I am a mom, so I want to be present for my daughter, and at the same time I want to be good at my work.

Suzan, People Ops Coordinator

I love how PagerDuty proves they care about the humans behind the keyboards - both building and using our stuff. If I'm gonna get woken up at 3 AM, at least I know it's necessary... and who doesn't want to be serenaded by a barbershop quartet?

Kyle, Software Engineer III

Championing the customer means making their success the measure of mine—using PagerDuty to solve real ops challenges and improve their business outcomes.

Andrew Munds , Enterprise Account Executive

The people here are amazing, the work is challenging and fun. When I joined PagerDuty, I was at a point in my career where I was trying to figure out what my next big challenge would be. I really wanted to work somewhere where my work would have a real impact, but also pose a big technical challenge for me, and that's just what I found here at PagerDuty. I've been able to work alongside an amazing team.

Kurt, Software Engineer

There were a few things I was looking for in a new career opportunity: world class product, customer-centric decision making, exceptional culture, impactful role. PagerDuty checked every box! Plus, we have great benefits for my family.

Karen , Global Business Operations

What People Are Saying About PagerDuty

Work-Life Balance: Flexible hybrid work, periodic wellness days, and a company-wide year-end shutdown (“HibernationDuty”) are described as helping maintain healthy balance and prevent burnout. Experiences vary by function, but many accounts highlight the ability to disconnect when needed.
Team Support: Colleagues are often portrayed as collaborative, helpful, and willing to jump in—reinforced by a blameless engineering culture and the “Run Together” value. This peer support reduces anxiety around incidents and fosters cross-functional relationships.
Benefits & Perks: Health coverage, parental leave, paid volunteer time, and professional development stipends are noted alongside competitive total rewards. Time-off practices and wellness programs are frequently highlighted as differentiators.

PagerDuty's Awards

PagerDuty's Benefits

Established employee awards to honor work and contributions

Quarterly engagement surveys to gauge employee satisfaction

Promote from within

Provides customized development tracks

Hosts in-person all-hands meetings

We host a monthly Town Hall over Zoom, but folks located in one of our eight hubs can come in-office to watch with colleagues! Often Town Hall speakers are located in SF and present there live.

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Offers a remote work program

Functional teams each set their own expectation - and that expectation is clear from day one of the interview process! Employees located in PagerDuty hub work in-office 1-4 times a month, on average.

Utilizes a flexible work schedule

As a hybrid, global workforce, we offer flexibility and trust our team to deliver results. We set our working hours in Slack and Google Calendar, and respect each other's schedules and time zones.

Utilizes a hybrid work model