Companies PagerDuty

PagerDuty

Atlanta

Total Offices: 8

1,200 Total Employees

Year Founded: 2009

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We're Hiring!

Customer Success & Experience 18 Sales 12 Product Management 7 Consulting 3 Design 3 Program & Project Management 2 Cybersecurity 1 Legal 1 Marketing 1

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What's It Like to Work at PagerDuty?

PagerDuty Employee Reviews

I’m really excited to be here, and I look back very fondly on the interview process. My recruiter was absolutely great in keeping me well informed and up-to-date on where I was throughout the process. She set expectations and always got back to me, and was very quick to answer any of my questions and with the most upfront honesty.

Jen, Principal Customer Success Manager

The flexibility we have with our working hours is super important to me. I am a mom, so I want to be present for my daughter, and at the same time I want to be good at my work.

Suzan, People Ops Coordinator

I love how PagerDuty proves they care about the humans behind the keyboards - both building and using our stuff. If I'm gonna get woken up at 3 AM, at least I know it's necessary... and who doesn't want to be serenaded by a barbershop quartet?

Kyle, Software Engineer III

Championing the customer means making their success the measure of mine—using PagerDuty to solve real ops challenges and improve their business outcomes.

Andrew Munds , Enterprise Account Executive

What People Are Saying About PagerDuty

Mission & Purpose: Work centers on building an incident response platform relied on for uptime, keeping teams close to real customer problems. Company stories highlight reliability, incident learning, and SRE practices at scale that many find meaningful.
Work-Life Balance: A flexible hybrid setup, wellness programs, and coordinated downtime (e.g., year‑end shutdown and wellness days) are intended to support rest and recovery. Materials emphasize clear norms and resources that help people balance incident‑driven work with time to recharge.
Belonging & Inclusion: Public emphasis on people‑first values, ERGs, and social impact programs encourages an inclusive, community‑oriented environment. Candidates often point to continuous learning and technical pro bono as part of the cultural appeal.

PagerDuty's Awards

PagerDuty's Benefits

Established employee awards to honor work and contributions

Quarterly engagement surveys to gauge employee satisfaction

Promote from within

Provides customized development tracks

Hosts in-person all-hands meetings

We host a monthly Town Hall over Zoom, but folks located in one of our eight hubs can come in-office to watch with colleagues! Often Town Hall speakers are located in SF and present there live.

Hosts in-person revenue kickoff meetings

Implements team-based strategic planning

Open office floor plan to encourage communication and collaboration

Uses an OKR operational model to clearly define goals and priorities

Offers a remote work program

Functional teams each set their own expectation - and that expectation is clear from day one of the interview process! Employees located in PagerDuty hub work in-office 1-4 times a month, on average.

Utilizes a flexible work schedule

As a hybrid, global workforce, we offer flexibility and trust our team to deliver results. We set our working hours in Slack and Google Calendar, and respect each other's schedules and time zones.

Utilizes a hybrid work model