Senior Inside Sales Specialist

Job Description SummaryAs Senior Inside Sales Specialist you will play a key role in driving omnichannel campaigns and be responsible for inbound (responding to website and event leads) and outbound (proactive outreach via phone, email, or social media) sales activities, reach untouched markets and generate leads for the field sales team. Prime focus will be on Ultrasound equipment for the Swedish market. Occasional travel is required to support customer engagement. You will collaborate closely with Sales, Marketing, and MarCom teams to ensure a seamless customer journey and successful omnichannel campaigns. The role is reporting to the Marketing Manager, Ultrasound, Nordic & Netherlands.

Job Description

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Essential Responsibilities:

• Initiate, build and maintain relationships with customers by providing the right content at the right time through the right channel (via phone, email and others) for best customer experience;

• Proactively reach out to untouched market customers to understand their current and future ultrasound investments;

• Ultrasound knowledge to conduct workshops, exhibitions, and perform basic ultrasound training and demonstrations;

• Promote the GE HealthCare products and services;

• Capture all relevant information during customer interactions and register them in CRM tools (SFDC);

• Handle customers’ incoming requests, provide necessary support and provide proposals based on customer specified information (owning the full sales-cycle) OR route the request to Field sales (depending on campaign and/or business rules, qualifying the request and providing well defined interests);

• Identify sales opportunities with new and existing customers through different channels (phone, email, LinkedIn Sales Navigator);

• Daily use Virtual Sales tools (e.g. High Velocity Sales tool, LinkedIn Sales Navigator, Virtual Demo, Showpad) wherever applicable;

• Achieve quarterly and annual targets;

• Conduct touchpoints with customers on a daily basis;

• Understand and fulfill all regulations of the internal policies of the company.
   

Basic Qualifications and Requirements:

• Bachelor’s degree or equivalent, combined with 2+ years of previous inside sales or commercial experience;

• Previous customer relationship management and out-bound call experience;

• Proven ability to understand and communicate the purchasing lifecycle of new potential ultrasound users;

• Effective and professional verbal and written communication – both with internal and external customers;

• Native Swedish, understanding of Danish and Norwegian and fluent English;

• Ability to synthesize complex issues and communicate simple messages

• Ability to work in a team or individually if required, and remotely

• Proficient end-user IT skills including MS Office and Outlook

• Car driver's license required.
   

Desired skills:

• Account management and project planning skills;

• Sales mindset and ability to provide excellent customer service, customer-focused approach;

• Experience in organizing and driving events to generate leads and orders;

• Result-oriented personality and capability to overcome obstacles;

• Knowledge and experience with healthcare industry, experience with Ultrasound would be a plus;

• Knowledge in social media and lead generation through social media.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support

 

Inclusion & Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or age, disability, protected veteran status or other characteristics protected by law.

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Additional Information