Senior Human Resources Generalist
Who we are...
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview
Verra Mobility is seeking an exceptional Human Resources Generalist with strong analytical and communication skills. The person in this role is expected to be a conceptual thinker who is detail-oriented, organized, and has developed conflict management skills. You will have excellent problem-solving skills and the ability to multi-task and adapt in a fast-paced environment.
The role will require an individual with strong decision-making skills and a deep understanding of employee relationships, staffing management, and process improvement. Top candidates will be comfortable navigating ambiguous situations—including employee relations situations—effective at scheduling and skilled at identifying and activating process improvements.
Essential Responsibilities
HR Effectiveness, People Policies & Practices –
- Influences managers and supervisors, through effective partnership, to make decisions representing our culture and values of Do What’s Right, Lead With Grace, Own It, and Win Together.
- Influence and advise managers and employees to solve business problems, new and complex business tasks, and issues based on Verra Mobility’s core values.
- Use and create HR best practices and processes to drive HR effectiveness.
- Produce and submit reports on general HR activity.
- Stays up to date with the latest HR trends and best practices.
Employee Engagement and Well-Being –
- Partners to administer onboarding, employee experience, wellness, and learning and development programs.
Talent and Performance Management –
- Assist in implementing Talent & Performance Management activities including compensation reviews, performance pulses, development plans, employee engagement surveys, and more.
- Provide advice and coaching to hiring managers throughout the recruitment process.
- Partners with the broader Recruiting team to create efficient and scalable recruiting processes.
- Train managers to understand and use our performance and development philosophy, tools, and systems effectively.
- Ensure standard performance and development processes are in operation (e.g., quarterly goal setting, mid-year and year-end performance reviews, employee potential calibrations, etc.)
- Train others in how to create high quality short- and long-term development plans and understand career paths and requirements (e.g., experiences, competencies, etc.).
- Assist HR Business Partner in preparing and sharing relevant management information (i.e., reporting, reminders, etc.)
- Multiple opportunities to participate and contribute to HR-related projects.
- Other duties as required and assigned.
Qualifications
- Bachelor’s Degree in Business Administration/Human Resources
- At least two years of experience working in a HR capacity
- Ability to be proactive, independent, customer-oriented, and creative in problem-solving
- Comfortable in identifying and raising issues and actively partnering in finding a solution
- Deep understanding of Labor Law and employment equity regulations
- Efficient HR administration and people management skills
- Excellent record-keeping skills
- Knowledge of HR functions and best practices
- Excellent written and verbal communication skills
- Works comfortably under pressure and meets tight deadlines
- Superb computer literacy with capability in email, MS Office and related HR software.
- Remarkable organizational and conflict management skills
- Strong decision-making and problem-solving skills
- Meticulous attention to detail
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.