Jobs at Verra Mobility

Leads U.S. and Canadian payroll operations across multiple pay groups, including union and prevailing wage employees. Manages and develops payroll staff, oversees compliance, reconciliations, reporting, audits, year-end filings, Workday Payroll configuration and testing, controls, integrations, and process improvements. Partners with HR, Finance, and IT to resolve complex issues, maintain data integrity, and ensure accurate, timely payroll execution.

Leads global total rewards and payroll strategy, including executive and broad-based compensation, equity, benefits, payroll operations, compliance, governance, vendors, budgets, and HR technology. Advises executives and HR leaders, manages the rewards and payroll team, oversees annual compensation cycles and global benefits programs, ensures regulatory compliance, and drives payroll optimization, automation, and audit readiness.

Leads customer implementations of T2 software, serving as the primary business and technical contact. Responsibilities include requirements analysis, system configuration, project planning, testing, change control, systems integration, documentation, troubleshooting, training, data conversion planning, and product enhancement feedback. The consultant coordinates cross-functional teams, manages multiple installations, supports customer conferences, and travels at least 50% of the time.

Supervises daily business operations, staffing, inventory forecasting, customer SLA performance, employee engagement, attendance, performance management, and service recovery. The role coaches employees, addresses performance issues with HR, collaborates with internal departments, customers, and vendors, and supports process and organizational changes.

Leads strategy, revenue growth, and sales execution for Verra Mobility’s Government Solutions safety portfolio. Builds relationships with municipal, state, and other public-sector customers; manages complex procurement, RFPs, negotiations, forecasting, and strategic accounts; expands market adoption of transportation safety solutions; and develops a high-performing sales organization. Partners cross-functionally to drive profitable growth, customer retention, product alignment, and long-term government partnerships.

Supports affidavit processes by applying customer-specific business rules, maintaining SOPs, coordinating with customers and internal teams, resolving service issues, producing reports, and escalating operational or system problems. The role also provides process guidance to team members, ensures SLA compliance, and helps maintain accurate, consistent service delivery.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level agreements. Reviews submissions for accuracy and completeness, resolves missing information, maintains documentation, provides customer service, and escalates complex issues or potential SLA risks. The role requires data entry, independent problem-solving, accurate recordkeeping, and effective communication with internal teams and external citizens.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level agreements. Reviews submissions for accuracy and completeness, resolves missing information, maintains documentation, provides customer service, and escalates complex issues or potential SLA risks. The role requires data entry, strong communication, independent problem-solving, and reliable computer-based work.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level agreements. Reviews submissions for accuracy and completeness, resolves missing information, documents completed work, and escalates complex issues or risks. Provides customer service to citizens and clients while maintaining quality and performance standards. The role requires data entry, computer proficiency, independent problem-solving, effective communication, and reliable work in office or home settings.

Leads an event-processing team by monitoring performance, coaching employees, resolving escalations, distributing metrics, supporting customers and internal stakeholders, and improving operational procedures. The role processes events as needed, coordinates with vendors, facilitates meetings, supports projects, and oversees the team during the supervisor’s absence. Strong communication, judgment, organization, problem-solving, leadership, and Microsoft Office skills are required.

Processes high volumes of customer and citizen requests according to business rules, procedures, and statutes. Reviews information for accuracy, resolves missing or incorrect data, documents completed work, and escalates complex issues or SLA risks. Provides customer service to citizens and clients while meeting quality and performance standards. Requires data entry, computer, communication, independent problem-solving, and records-management skills.

Processes high volumes of customer and citizen requests according to business rules, procedures, and statutes. Reviews submissions for accuracy, resolves missing information, maintains records, meets service-level and quality standards, and escalates complex issues or risks. Provides customer service to citizens and clients while processing requests from internal teams. Requires data entry, computer proficiency, independent problem-solving, and effective communication.

Processes high volumes of customer and citizen requests according to business rules, procedures, and statutes. Reviews submissions for accuracy, resolves missing information, documents completed work, meets service-level and quality standards, and escalates complex issues or risks. Provides customer service to citizens and clients while processing requests from internal teams. Requires accurate data entry, computer proficiency, independent problem-solving, and reliable communication.

Processes high volumes of customer and citizen requests according to business rules, procedures, and statutes. Reviews submissions for accuracy, resolves missing information, maintains records, meets service-level and quality standards, and escalates complex issues or SLA risks. Provides customer service to citizens and clients while processing internal requests and maintaining accurate documentation.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level agreements. Reviews submissions for accuracy and completeness, resolves missing information, documents completed work, and escalates complex issues or risks. Provides customer service to citizens and clients while maintaining quality and productivity standards. Requires data entry, independent problem-solving, effective communication, and accurate computer-based review of data and images.

Processes high volumes of customer and citizen requests according to business rules, procedures, statutes, and service-level agreements. Reviews submissions for accuracy and completeness, resolves missing information, escalates complex issues, maintains documentation, and provides customer service to citizens and clients. The role requires data-entry proficiency, strong communication, independent problem-solving, accurate recordkeeping, and dependable computer-based work.

Processes high volumes of customer and citizen requests according to business rules, procedures, and statutes. Reviews submissions for accuracy, resolves missing information, documents completed work, meets service-level and quality standards, and escalates complex issues or risks. Provides customer service to citizens and clients while supporting internal operational teams. Requires data entry proficiency, Microsoft Office skills, sound judgment, and the ability to work independently in office or remote settings.

Manage end-to-end client implementation projects, including project plans, schedules, budgets, financials, status reporting, risks, issues, dependencies, and stakeholder communications. Partner with cross-functional and account management teams to deliver programs on time and within contractual requirements. Apply agile software development processes, manage customer expectations, resolve problems, and drive actions to closure in a distributed, fast-paced environment.

Leads end-to-end U.S. and Canadian payroll operations across multiple pay groups, including union and prevailing wage employees. Manages and develops the payroll team, ensures regulatory and collective bargaining compliance, oversees Workday payroll configuration and testing, maintains controls and audit readiness, performs reconciliations and reporting, and drives process improvements. Collaborates with HR, Finance, IT, and Labor Relations to resolve complex payroll issues and ensure accurate, timely payments.

Manages software development teams and enterprise application delivery from roadmap planning through execution. Provides hands-on technical leadership, coaches engineers, oversees Agile ceremonies, maintains software quality, manages resources and risks, and partners with Product and Engineering stakeholders. Requires extensive enterprise software delivery experience, cloud expertise, cybersecurity awareness, and proficiency with C#, .NET, Java, or Python. The role requires commuting to the New York City office two to three days weekly.