Jobs at Verra Mobility

Researches and resolves tolling and violation disputes for rental agency customers, processes billing adjustments, responds to written inquiries, documents cases, identifies service trends, and communicates resolutions. The role coordinates with internal teams, tolling and issuing authorities, and collections agencies while prioritizing workloads and supporting customer service calls as needed.

Partners with business and technical stakeholders to define data and reporting needs. Develops, tests, maintains, and improves BI solutions, including reports, dashboards, data flows, and analytical models. Queries and structures data from multiple sources, validates data quality, performs statistical analysis, creates experiments, and presents actionable insights and recommendations to stakeholders.

Own product discovery, customer research, problem framing, roadmap prioritization, and outcome measurement for regulated Title and Registration products. Partner with engineering, design, legal, compliance, operations, sales, and leadership to guide delivery, inform go-to-market strategy, and drive customer and commercial impact. The role requires strong product judgment, communication, evidence-based decision-making, and comfort working in complex B2B environments.

Designs, validates, deploys, and maintains complex hardware, firmware, and embedded sensing systems. Responsibilities include developing technical specifications and validation plans, conducting field failure analysis, collaborating with third-party manufacturers, performing acceptance testing, supporting firmware teams, and owning camera, radar, and sensor-fusion functionality. The role requires hardware design, PCB and schematic experience, laboratory testing skills, familiarity with firmware codebases, high-speed interfaces, power systems, scripting, and strong communication skills.

Own and optimize Workday Core HCM and Benefits and Greenhouse ATS, including configuration, business processes, integrations, data governance, security, benefits enrollment, testing, release management, troubleshooting, and documentation. Partner with HR, Talent Acquisition, Payroll, Finance, IT, Benefits, and vendors to translate requirements into scalable HR technology solutions and improve employee, candidate, and manager experiences.

Reviews and processes photo enforcement events using web-based tools, performs data entry, follows client-specific procedures, adapts to rule changes, escalates issues, and meets productivity and quality goals. The role also involves performance reporting and general clerical duties. Candidates need strong attention to detail, communication, dependability, multitasking ability, basic computer skills, and comfort sitting for extended periods.

Leads Verra Mobility’s relationships with tolling authorities, transportation agencies, and industry partners. Develops engagement strategies, represents the company externally, resolves complex operational and commercial issues, and coordinates cross-functional teams. Advances partnerships, integrations, customer outcomes, and strategic growth while providing industry intelligence to leadership. Maintains accountability for agency commitments, prepares executive communications, and strengthens the company’s presence in tolling associations and forums. Requires deep tolling industry expertise, established agency relationships, executive communication skills, and up to 40% travel.

Leads multidisciplinary hardware and software engineering for international edge technology solutions. Sets technical direction, architecture, roadmaps, engineering standards, product lifecycle practices, and new product introduction. Improves reliability, performance, security, and scalability while building engineering capability through workforce planning, coaching, and resource allocation. Partners with product, operations, commercial stakeholders, vendors, and external engineering partners to deliver sustainable solutions across connected, embedded, distributed, and real-world technology environments.

Design, develop, debug, test, document, and support full-stack web and mobile applications using cloud platforms and service-driven architectures. Build secure RESTful APIs, enterprise applications, integrations, and automation tools. Participate throughout the software development lifecycle, including code reviews, validation, vulnerability management, continuous integration, and deployment. Collaborate with product, Scrum, internal, external, client, industry, and government teams to deliver technology solutions for transportation and connected services.

Own the strategy, roadmap, prioritization, and lifecycle management of corporate technology products and enterprise platforms. Partner with business and technology stakeholders to identify opportunities, translate needs into solutions, manage delivery priorities, and measure outcomes. Lead discovery, governance, process improvement, AI and automation initiatives, and stakeholder alignment across corporate functions. Mentor a small product management team and help mature product practices while improving efficiency, employee experience, scalability, and operational effectiveness.

Pursue and acquire high-value strategic accounts among municipalities, government agencies, and public-sector organizations. Manage complex consultative sales cycles from prospecting through contract close, build executive relationships, develop account and territory strategies, negotiate agreements, coordinate RFP responses, maintain pipeline forecasts, and collaborate with internal teams to transition closed customers. The role requires meeting sales targets, communicating business value, and traveling as needed for client meetings, presentations, conferences, and business development.

Pursue and acquire high-value strategic accounts among municipalities, government agencies, and public-sector organizations. Responsibilities include prospecting, consultative selling, executive relationship management, complex sales-cycle ownership, RFP/RFI responses, proposals, negotiations, forecasting, territory planning, and cross-functional coordination through implementation. The role requires consistently achieving sales targets, building trusted client partnerships, and traveling as needed for meetings, presentations, conferences, and business development.

Manage client relationships, satisfaction, onboarding, recurring meetings, issue resolution, renewals, upselling, and service delivery. Oversee campaign execution, software change releases, UAT participation, client reporting, settlement files, account reconciliation, and performance monitoring. Collaborate with internal teams, communicate client requirements, resolve problems, and provide industry guidance while managing multiple priorities.

Own the strategy, discovery, roadmap, delivery, and lifecycle of backoffice cloud data processing products. Lead customer research, prioritize evidence-based opportunities, partner with engineering and design, define success metrics, and connect product outcomes to revenue, retention, and operational efficiency. Collaborate with legal, compliance, operations, sales, and leadership while contributing to a modern product operating model. Occasional travel is required for team offsites and customer engagement.

Own product strategy and discovery for backoffice cloud data processing systems. Lead customer research, problem validation, roadmap prioritization, cross-functional delivery, and lifecycle management alongside engineering and design. Define outcome-based requirements, success metrics, and go-to-market contributions while partnering with legal, compliance, operations, sales, and leadership. Drive measurable improvements in customer experience, adoption, revenue, retention, and operational efficiency.

Develops, delivers, and maintains onboarding, refresher, implementation, and continuous-improvement training. Assesses learning needs, designs instructional materials across e-learning, virtual, and in-person formats, monitors trainee performance and compliance, mentors employees, evaluates training effectiveness, reports outcomes, and partners with internal and external stakeholders to align learning programs with business objectives.

Supervise event-processing operations by managing staffing, inventory, forecasts, service-level requirements, employee performance, training materials, and customer escalations. Coach and develop employees, conduct one-on-one meetings, address attendance and behavior issues with HR, support process changes, and build relationships with internal departments, customers, and vendors. Ensure high-quality, efficient production and strong employee engagement.

Supervise remote event-processing operations by developing and coaching employees, monitoring inventory and staffing forecasts, meeting customer SLAs, managing attendance and performance issues, supporting training materials, coordinating with internal departments, customers, vendors, and HR, and resolving escalated customer concerns. The role also supports process and organizational changes while maintaining quality, productivity, employee engagement, and customer satisfaction.

Lead AI-enabled product delivery for road safety programs. Translate customer and technical needs into PRDs, Jira backlogs and decision records, work with engineering on architecture, security and integrations, maintain scope/risk visibility, produce executive and customer documentation, and identify automation opportunities using AI workflows.

Leads the strategy, architecture, and delivery of cloud platforms, infrastructure, developer tooling, CI/CD, DevOps, and shared services. Enables product squads through scalable architecture, reusable components, self-service infrastructure, and internal developer platforms. Owns reliability, security, observability, SRE practices, and operational excellence while driving engineering productivity and release velocity. Builds high-performing engineering organizations, coaches leaders, and aligns product, engineering, security, compliance, and data stakeholders on large-scale platform transformations.