Chewy is searching for a Senior Human Resources Business Partner! We are looking for a candidate who will have the opportunity to join our fulfillment center team and support our Jessup, PA and Wilkes-Barre, PA sites, spending 50% of your time at each location. We carry out responsibilities within training, development, benefits, Human Resources Information Systems, and employee relations. You will be skilled at identifying and resolving problems in a timely manner and gathering and analyzing information skillfully. You will understand the importance of maintaining confidentiality, sustaining relationships with others, remaining open to others' ideas, and exhibiting a willingness to try new things. We are fully dedicated to internal clients, their needs, and their duties, we help to create and implement better people management practices, and we share the responsibility for the goals and target delivery.
What you'll do:
- Proactively supports the delivery of HR processes while building strong business relationships with all levels of the leadership teams
- Manages complex and difficult HR Projects cross-functionally.
- Actively identifies gaps, proposes and implement changes necessary to cover risks.
- Acts as the performance-improvement driver and provokes positive changes in the people management.
- Designs and maintain organization vitality charts as the performance of the business unit improves.
- Designs succession plans for key talents and key job positions.
- Challenges the organizational structure of the internal client and proposes changes.
- Administers various human resources plans and procedures for all staff; assists in development and implementation of personnel policies and procedures.
- Leads HRIS and Time and Attendance system implementations within corporate and field offices as required.
- Participates in developing department goals, objectives, and systems.
- Maintains employee records to include training sessions, evaluations, new employee data, data changes and terminations. Compiles reports as needed.
- Participates in employee relations matters, facilitates open employee communications, and assists in the investigation of employee complaints or concerns.
- Coordinates worker's compensation claims and unemployment claims.
- Assists with the implementation of the performance management system to include annual performance reviews.
- Assists in evaluation of reports, decisions, and results of department in relation to established goals
- Complies with all federal and state regulations and government reporting requirements concerning employment including any related to the Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA).
- Performs other related duties as required and assigned.
What you'll need:
- Bachelor's degree in Human Resources, Business or Organizational Development or equivalent.
- Minimum of three years professional level Human Resources experience required.
- Professional in Human Resources (PHR) certification preferred.
- Considerable knowledge of the principles and practices of human resources administration.
- Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, workers' compensation, wage and hour issues, and labor relations including but not limited to the following statues and their comparable state and local laws: Title VII, ADA, ADEA, FMLA, FLSA, OSHA, ERISA, NLRA, Equal Pay Act, and Pregnancy Discrimination Act.
- Computer proficiency in Microsoft office, payroll systems (Paychex) and database management (HRIS, benefit administration system, and/or LMS).
Apply today!
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Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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