Senior HR Onboarding & Compliance Specialist

Senior HR Onboarding & Compliance Specialist
Location: Scottsdale, AZ (Hybrid 4 days in office)

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.

Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.

About the Role: 

We are seeking a Senior HR Onboarding & Compliance Specialist to elevate our candidate and new hire experience while driving our background screening, adjudication, and onboarding operations. Operating at the intersection of regulatory compliance, operational rigor, and tech innovation, you will act as the key Onboarding Subject Matter Expert for the organization.

In this role, you will manage the end-to-end execution of background check adjudication (including criminal history, employment and education verifications and credit checks), enforce I-9 compliance, and partner cross-functionally to build scalable, AI-enhanced onboarding processes.

Top Reasons to Apply:

Subject Matter Ownership: Serve as the Subject Matter Expert (SME) for onboarding and screening compliance, conducting individualized assessments and managing complex adjudications.

Process Automation & AI Innovation: Drive operational efficiency by leveraging AI and workflow automation tools to eliminate manual bottlenecks, streamline the onboarding process in partnership with cross-functional partners, and implement optimizations to onboarding operations.

Impact the Talent Journey: Elevate the new hire experience from offer sign to day-one integration, ensuring every team member feels supported while maintaining flawless legal compliance, and seize the opportunity to positively impact the onboarding process, resulting in faster time to productivity for new hires.

What You'll Do:

Background Check & Adjudication Management

• End-to-End Screening Operations: Initiate, track, and oversee background check investigations, including criminal history (federal and county court searches), SSN trace, employment verifications, education verifications, and credit checks.
  
• Adjudication & Individualized Assessments: Meticulously review completed background reports and conduct individualized assessments, including direct candidate outreach in alignment with EEOC guidance, FCRA regulations, company policy, and state/local Fair Chance laws.
  
• Adverse Action Process: Execute the pre-adverse and adverse action notice workflow, handle candidate dispute resolutions, and partner closely with internal stakeholders on complex or high-risk compliance findings.
  
• Confidentiality & Stakeholder Communication: Maintain strict confidentiality while effectively balancing communication with key stakeholders regarding candidate eligibility, escalation outcomes, or potential delays in start dates due to compliance requirements.

Onboarding Excellence & Compliance

• Onboarding Subject Matter Expert: Serve as the go-to resource for onboarding activities, providing education, guidance, and support to Talent Acquisition, hiring managers, HRBPs, cross-functional partners (including Talent Development, IT and Workplace Services), and new hires.
  
• Candidate & New Hire Journey: Cultivate a positive, engaging experience for new hires from initial offer acceptance through successful onboarding, facilitating the completion of onboarding forms, supporting administrative aspects of the onboarding process, and helping new hires seamlessly integrate into the company culture.
  
• Data Hygiene & Audits: Oversee Form I-9 verification and E-Verify processes. Conduct regular audits of employee files, resolve discrepancies, and maintain pristine records in compliance with federal guidelines and company retention policies.
  
• Cross-Functional Collaboration & Process Optimization: Partner closely with Talent Acquisition, People Operations, HRBPs, IT, and Finance to streamline handoffs. Identify process bottlenecks and implement AI-powered solutions and automation scripts to update, simplify, and scale onboarding workflows.

What You'll Bring:

• Experience: 5+ years of corporate HR experience in People Operations, Talent Operations, or HR Shared Services, with demonstrated expertise in background check adjudication, FCRA compliance, and onboarding.
  
• Education: Bachelor’s degree in Human Resources, Criminal Justice, or a related field, or equivalent experience.
  
• Critical Judgment & Problem Solving: Elevated capability to exercise independent judgment to resolve complex compliance issues, interpret complex regulations, and recognize when to escalate to leadership.
  
• Regulatory & Adjudication Knowledge: Proven ability to interpret complex regulations, with deep knowledge of FCRA, EEOC criminal record guidance, local Fair Chance Hiring ordinances, and Form I-9/E-Verify rules.
  
• Tech & AI Literacy: Working knowledge of ATS and HRIS platforms (e.g., Jobvite, UltiPro/UKG) and background screening platforms (e.g., First Advantage, Sterling); proficiency in Google Workspace, and familiarity with AI/automation tools (e.g. Gemini, Glean, Apps Script) to drive process efficiency.
  
• Communication & Discretion: Exceptional written and verbal communication skills, with the empathy and poise required to conduct sensitive individualized assessment interviews and handle adverse decisions.

How we work: 

We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work four or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.

How We Reward You:

Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:

Inclusive and Competitive medical, Rx, dental, and vision coverage
Family forming benefits
13 Paid Holidays
Flexible Time Off
8 hours of paid Volunteer Time off
Immediate eligibility into Company 401(k) plan with 3.5% company match
Tuition Reimbursement program for degreed and non-degreed programs
1:1 personalized Financial Planning Sessions
Student Debt Retirement Savings Match program
Free snacks and refreshments in each office location

Do the best work of your life at Realtor.com®

Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.

Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.