Our Opportunity:
Chewy is looking for a Senior Healthcare Analytics Manager to join our Healthcare Analytics Team. In this role, you will own end-to-end analytics for high-impact retail business lines: Veterinary Diet, Science Diet, and Health & Wellness. As the Analytics lead for these businesses, you will partner with Category Management to define an analytics roadmap that leverages all available data sources (orders, financials, catalog, clickstream, operations, customer feedback) to deliver self-service analytics tooling and deep-dive analyses that drive actions yielding positive impact on the customer experience and financial P&L.
The ideal candidate is technically skilled - able to analyze large, diverse data sets, build self-service analytics tools and visualizations, and conduct deep analysis with actionable insights. Additionally, this individual is an independent operator, a highly effective collaborator across technology and business domains, a clear written and verbal communicator, and brings a demonstrated track record of delivering high quality impactful results.
What you'll do:
- Lead insight generation by delivering analyses that use data to tell a story and offer recommendations to improve business performance.
- Define and develop new KPIs and analytics frameworks to measure success and monitor progress against strategic business goals.
- Build user-friendly reporting and dashboards for both internal and external customers.
- Assess the data needs of the business and partner with technical teams to deliver proof of concepts and conduct QA/UAT on new data sources.
- Create and continuously improve documentation and training materials.
What you'll need:
- 6+ years of experience in analytics, business intelligence, data science or similar role.
- Demonstrable experience building and delivering self-service analytics tooling and in-depth analyses with quantifiable business impact.
- Technical proficiency in SQL, Tableau (or equivalent BI tool), and Excel. Python experience is a bonus.
- Experience with e-commerce, omni-channel, or retail data (catalog, promotions, clickstream, fulfillment, customer feedback, etc.) and thorough understanding of business performance indicators and financial P&L.
- Experience applying advanced analytics concepts (experiment design, A/B testing, statistics, etc.) to evaluate and improve business performance.
- Demonstrated leadership, independence, cross-functional collaboration, and communication across all levels of an organization.
The base salary range for this role is $118,500 - $207,000.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Skills Required
- 6+ years of experience in analytics, business intelligence, data science or similar role.
- Demonstrable experience building and delivering self-service analytics tooling and in-depth analyses with quantifiable business impact.
- Technical proficiency in SQL, Tableau (or equivalent BI tool), and Excel.
- Python experience.
- Experience with e-commerce, omni-channel, or retail data and thorough understanding of business performance indicators and financial P&L.
- Experience applying advanced analytics concepts (experiment design, A/B testing, statistics) to evaluate and improve business performance.
- Demonstrated leadership, independence, cross-functional collaboration, and communication across all levels of an organization.
- Ability to analyze large, diverse data sets and create user-friendly reporting and dashboards.
What the Team is Saying
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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