Our Opportunity:
Chewy is seeking a strategic and hands-on Senior Manager of Global Mobility to lead the design, governance, and delivery of our global mobility programs. Reporting to the Director of Benefits, this leader will shape a consistent, compliant, and compassionate experience across immigration, relocation, international assignments, and related mobility services.
You will partner across HR, Legal, Finance, Tax, Talent Acquisition, Payroll, Total Rewards, and business leadership to help Chewy place and retain talent where it can have the greatest impact. This role is ideal for a leader who pairs deep subject-matter expertise with operational rigor, sound judgment, and a genuine commitment to the Team Member experience.
What You'll Do:
- Set the global mobility strategy and multi-year roadmap, translating business and talent priorities into scalable programs and policies
- Own the end-to-end portfolio covering domestic and international relocation, short- and long-term assignments, permanent transfers, commuter arrangements, and business traveler support
- Partner with internal teams and external advisors for seamless immigration support
- Lead complex mobility cases, balancing Team Member experience, business need, legal requirements, cost, precedent, and risk; providing clear recommendations to senior leaders
- Establish strong compliance controls in partnership with internal teams and external advisors
- Modernize and harmonize policies, eligibility frameworks, exception governance, documentation, and approval pathways while preserving flexibility for evolving business needs
- Manage mobility vendors and advisors, including contracts, service levels, escalations, spend, renewals, competitive reviews, and continuous improvement plans
- Build operating mechanisms and dashboards that track case volume, key performance metrics, and outcomes, and translate data into executive-ready insights
- Partner with Talent Acquisition, HR Business Partners, and business leaders early in workforce and hiring decisions to assess feasibility, timing, cost, and candidate or Team Member experience
- Develop practical guidance, communications, manager training, and self-service resources that make mobility programs easier to understand and navigate
- Monitor regulatory and market developments and assess their impact to internal process, vendor practices, and stakeholder communications
- Support due diligence and integration activities related to acquisitions, new-country expansion, or other business changes with mobility implications
What You'll Need:
- Bachelor's degree in Human Resources, Business, Finance, Law, or a related field, or equivalent relevant experience
- 7+ years of progressive global mobility, immigration, relocation, international assignment, or related Total Rewards experience
- 5+ years leading people, programs, or complex cross-functional work
- Deep working knowledge of global mobility program design and administration, with strong command of U.S. immigration, and familiarity with cross-border tax, payroll, social security, employment, and data privacy considerations
- Demonstrated experience creating policies and controls, governing exceptions, managing complex cases, and translating technical risk into practical business decisions
- Strong vendor-management and financial acumen, including contracts, service-level expectations, budgets, invoice governance, and performance reviews
- Ability to influence senior stakeholders, work across time zones, and communicate complex topics with clarity, empathy, and appropriate discretion
- Analytical and operational strength, including the ability to use data to identify trends, evaluate program effectiveness, and prioritize improvements
- Occasional business travel may be required
Preferred Qualifications:
- Global Mobility Specialist (GMS), Certified Relocation Professional (CRP), SHRM, or similar relevant certification
- Experience with global mobility technology, case-management platforms, HRIS tools such as Workday, and data visualization or reporting tools
- Experience building or transforming a global mobility function, implementing a new service-delivery model, or supporting international growth
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The base salary range for this role is $100,000 - $160,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree in Human Resources, Business, Finance, Law, or a related field, or equivalent relevant experience
- 7+ years of progressive experience in global mobility, immigration, relocation, international assignments, or related Total Rewards
- 5+ years leading people, programs, or complex cross-functional work
- Deep knowledge of global mobility program design and administration
- Strong command of U.S. immigration requirements
- Familiarity with cross-border tax, payroll, social security, employment, and data privacy considerations
- Experience creating policies and controls, governing exceptions, managing complex cases, and translating technical risk into business decisions
- Vendor-management and financial acumen, including contracts, service levels, budgets, invoice governance, and performance reviews
- Ability to influence senior stakeholders, work across time zones, and communicate complex topics clearly and empathetically
- Analytical and operational strength, including using data to identify trends and evaluate program effectiveness
- Occasional business travel may be required
- Global Mobility Specialist, Certified Relocation Professional, SHRM, or similar relevant certification
- Experience with global mobility technology, case-management platforms, HRIS tools such as Workday, and data visualization or reporting tools
- Experience building or transforming a global mobility function, implementing a service-delivery model, or supporting international growth
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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