Senior Executive, Key Account Management (Mandarin)

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a dynamic and results-driven Senior Executive for Key Account Management to drive growth within our motorcycle industry segment. This role is pivotal in managing our client accounts, ensuring customer satisfaction, and maximizing revenue opportunities.

Key Responsibilities:

• Dealer Acquisition: Identify and acquire new motorcycle dealers through established partnerships and other sales channels.
• Dealer Support: Handle inquiries and complaints from dealers, providing effective solutions and recommendations to ensure satisfaction. Visiting motorcycle dealers regularly.
• Due Diligence: Conduct detailed Know Your Customer (KYC) assessments and due diligence for all onboarding applications.
• Contract Management: Arrange for the signing of facility agreements with dealers, ensuring all documentation is complete and accurate.
• Performance Review: Review existing dealer facilities and performance, proposing adjustments to credit limits as needed.
• Additional Duties: Perform any other duties assigned by management as needed.

• Bachelor’s degree in Business Administration, Marketing, or a related field is required.
• A minimum of 2 years of experience in key account management, sales, or business development, preferably in a consumer goods or related industry.
• Strong interest and passion for sales.
• Ability to work both independently and as part of a team.
• Meticulous attention to detail and ability to meet targets/KPIs within agreed timeframes.
• Own transport and willingness to travel outside Klang Valley for site visits.
• Ability to speak Mandarin or other dialects to cater to our diverse customer base.
• Proficient in Microsoft Word and Excel.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity