The Senior Escrow Assistant provides advanced support to Escrow Officers and escrow teams by preparing documents, managing files, responding to customer and partner inquiries, and helping ensure smooth, timely residential closings. This position may support a team or work directly with an Escrow Officer and may also provide guidance to less experienced team members.
In office 5 x week Everett, WA.Essential Functions
- Provide advanced administrative and escrow support for residential transactions.
- Prepare and review escrow documents, including settlement statements, closing statements, wraps, assignments, and mobile home transactions.
- Open, maintain, and update escrow files, records, reports, and workflow tracking tools.
- Monitor transaction progress and follow up to help ensure timely closings.
- Respond to inquiries, gather information, research issues, and communicate updates to customers, agents, lenders, title teams, and other parties.
- Support Escrow Officers with customer service, business development, and branch operations as needed.
- Apply escrow policies, procedures, and company practices to complete work accurately and independently.
- Assist with complex residential transactions and provide guidance to less experienced team members when needed.
- Strong knowledge of residential escrow transactions and closing processes.
- Experience with complex residential files.
- Excellent customer service, communication, and problem-solving skills.
- Strong organization, time management, attention to detail, and accuracy.
- Ability to manage multiple priorities in a fast-paced office environment.
- Ability to analyze, interpret, and process transaction data.
- Proficiency with Microsoft Office and escrow-related operating systems.
- Professional, confidential, and service-oriented approach.
- High school diploma or equivalent required.
- Minimum of 4 years of directly related escrow experience required.
- Residential escrow experience strongly preferred.
A dependable, detail-oriented escrow professional who understands residential closings, communicates effectively with all parties, supports Escrow Officers through each stage of the transaction, and helps deliver a positive closing experience.
This position is eligible for bonus pay and/or incentives for production or other goals. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Pay Range: $25.49 - $33.98 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- High school diploma or equivalent
- Minimum of 4 years of directly related escrow experience
- Strong knowledge of residential escrow transactions and closing processes
- Proficiency with Microsoft Office and escrow-related operating systems
- Excellent customer service, communication, and problem-solving skills
- Ability to manage multiple priorities, strong organization, time management, and attention to detail
- Experience with complex residential files
- In-office work five days per week in Everett, WA
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
