Senior Engineering Manager, Platform

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoBe part of a transformative team that is shaping the way First American builds and delivers world-class technology products that fuel the real estate industry. We are looking for technology experts who will envision, design, build, and deliver innovative solutions that provide exceptional experiences and lasting value to our customers.

First American is seeking candidates for a leadership role in Platform Engineering. An ideal candidate has strong technical expertise, a product mindset, and takes a hands-on approach to driving engineering best practices. As the Senior Manager of Platform Engineering, you will build and lead a team of skilled cloud and platform engineers to enhance and operate our multi-cloud environment using modern tools, techniques, and cloud-native services.
**Remote Work Welcome**

What You’ll Do: 

• Technical Leadership: Provide vision and technical leadership to guide a team of engineers in designing, delivering, and supporting a robust set of APIs and back-end services.  You will use the necessary architectural principles and implement modern, world-class, secure engineering practices that are scalable, highly available, and fault-tolerant. At times, you may need to roll up your sleeves to engage and remove obstacles. This also includes work breakdown, prioritization, and backlog management. 

• Collaborate/Partner: Collaborate with product management, software engineering, platform, and other cross-functional teams and leaders to iteratively design, develop, and validate outcome-driven technology solutions. You will enable the successful adoption of solutions delivered by the team and contribute to organization-wide initiatives. 

• People Leadership & Development: Our people are our greatest asset, and you will mentor, coach, train, and support your team and others in their careers and personal growth. 

• Quality & Security Focused: Drive the implementation of functionally appropriate and technically sound solutions that meet all quality & security standards. 

• Continuous Improvement: Lead the team in achieving ambitious goals, providing regular feedback, and driving continuous improvement. 

What You’ll Bring: 

• 3-5 years managing cloud and platform engineering teams in a fast-paced environment. 

• 6+ years of building HA and DR solutions in one or more of Azure, AWS, and GCP. 

• Proven track record of delivering fit-for-purpose, technical solutions balancing complexity, performance, and maintainability. 

• Leadership skills to mobilize and motivate a high-functioning engineering team. 

• Passion, perspective, and empathy for unblocking software engineering teams working to achieve their goals. 

• A balanced approach between Platform Engineering principles and modern Infrastructure Operations. 

• Ability to architect and design robust, high-scale systems and challenge engineers to think bigger and more generically in developing solutions. Ability to mentor cloud and platform engineers to maintain architectural vision and software quality. 

• Knowledge of software engineering practices for the entire software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. 

• Experience mentoring engineers at various levels and supporting their career growth. 

• An outcome-oriented approach using metrics and data to understand development productivity metrics (e.g., code churn, commit size, test coverage, etc.) to inform areas for continuous improvement. 

• Effective verbal and written communication skills, with strong relationship, collaboration, and organization skills. 

Ideally, you will also have experience with: 

• Automation and scripting (GitHub Actions, Python, bash, PowerShell) 

• Containerized development (Docker). 

• Kubernetes. 

• Infrastructure automation tooling such as Terraform and Ansible. 

• AWS Cloud Services: API Gateway, EC2, EKS, Fargate, ECR, S3, Lambda, RDS, ALB, SQS, SNS, CloudWatch, CloudTrail, Secrets Manager, VPC, Subnets, IAM, Security Groups, Transit gateways 

• Azure Cloud Services: API Management, VM, AKS, Container Apps/Registry, Storage Accounts, Functions, App Gateway, Service Bus, Azure Monitor/Activity Log, Key Vault, VNET, NSG, Virtual WAN, Peering 

• GCP Cloud Services: API Gateway, Compute Engine, GKE, Cloud Run/Storage/Functions/SQL, AlloyDB, Pub/Sub, Cloud Monitoring/Logging/Audit, Secret Manager, VPC, IAM, NCC, Cloud Router 

• Working within a highly regulated industry such as Financial Services or Healthcare. 

Pay Range: $170,900.00 - $227,900.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.